Transcript
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Welcome back to the BB growth show. My name is James Carberry and I'm
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joined today by Andrew Tarvian. He
is the founder of humor that works.
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Andrew, how you doing it in
my man? I am doing well.
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I'm slightly jealous. You've got a
great podcast voice, I hear mind.
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I don't know that people ever say
that about my voice, that you get
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a great like Hey, here we
are today and all that, and be
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like, oh no, what's Mickey
Mouse is on the shows. He got
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the day. Yes, no,
you definitely does sound like Mickey Mouse,
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but I I did pick the right
line of work. I've got a face
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for radio and a voice for it
as well. So, Andrew, I'm
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really excited for this conversation. I
saw that you spoke at a at a
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virtual conference recently, a content marketing
conference, and I have been fascinated by
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this idea of humor, especially in
bdb marketing. We did a video series
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a few years ago called Gary V, want to be and I was blown
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away at how the response that I
got because we just did a funny spoof
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on me trying to be Gary V
and desperately failing, and it resonated with
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a lot of bad marketers. Obviously, everybody be marketer under the Sun knows
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who Gary V is, and so
we tapped into something powerful there and we've
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since done a few funny videos for
some of our customers. So we'll produce
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a show in the I ai space
or financial space and we'll come up with
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a funny concept and shoot a little
you know, shoot a funny one to
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two minute video. They put adspen
behind it and that asset ends up driving
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a lot of eyeballs and attention because
it's funny. And so, seeing what
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you talked about at that virtual event, I thought, men, we've got
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to have Andrew on to talk to
us about how we can integrate humor into
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BB marketing. And so before we
do that, Andrew tells just a little
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bit. How did you get it? You you were at PNG prior to
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starting this company. How did you
get from working at PNG as a business
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analyst into teaching people how to be
funny? Sure? Well, for me,
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my journey starts with a degree in
computer science and Engineering, which confuses
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people even more, like what's but
no. So I got my degree in
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computer science and engineering from the Ohio
State University and while I was there,
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my best friend went to start an
Improv comedy group needed people and basically force
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me to join. And certainly I
was because I was never the life of
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the party or class clown type person
growing up on that engineer type person.
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But what I found an Improv and
then later stand up was there's almost a
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logic to it, like humors almost
math with words, kind of in a
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way, or can be at least
approach with that, and I fell in
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love with kind of that work.
And you know, making people laugh,
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making people smile can be a little
bit addicting. And then when I was
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at PNG, I started to realize
it was helping me get better results as
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a project manager. It's constantly leading
meetings and when I would incorporate a little
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bit of humor, people actually paid
attention more. Or when I added humor
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to my emails, people actually like
read them, clicked on them, went
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through the bottom like responded to them, etc. So, you know,
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similar to what you're kind of saying
what you experience with these videos, as
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you get a lot more engagement when
there is is humor. So fell in
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love with that and as the engineer
I was like, okay, I'm curious,
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why does this work, started looking
at the research of it, started
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seeing that there is actually a lot
of research out there about the benefits of
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humor. Realize not a lot of
people were talking about it, at least
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from the way that I was seeing
it, because people would be like,
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Oh, you know, humors just
kind of something you're born with or good
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luck or that kind of stuff,
and I was like wait, no,
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I had to learn the skill of
humor. I wasn't naturally funny. I
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learned it from books and from lots
of repetition and later classes and things like
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that, and so the engineer brain
was like, okay, well, if
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I can parse, if I can
kind of break this apart, I could
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teach other people had to do this
so that they could use it in their
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work and they could take what I've
learned and apply it. And so started
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humor that works in two thousand and
nine part time while still at PNG.
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Fell in love with it, became
the full time Gig kind of in two
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thousand and twelve, and now since
then we've worked with over you know,
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we've done over five hundred events for
more than two hundred and fifty organizations all
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around the world on this topic.
I love it. I love it makes
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a whole lot of sense to me
why companies are clamoring to have you teach
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their teams how to do this,
because I've, like I said again,
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I've seen firsthand that it works.
I want to first start with how you
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define humor, because I think you
think about it differently and I want to
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frame the conversation first by that,
by and really, what does humor mean
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in the in the way that you
think about it? Yeah, it's a
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great question, because I think you
know. As for the for the listeners,
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I encourage you to start to think
about okay, what's the first thing
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that comes to mind when you hear
humor? And for many people, as
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you're starting to think about that,
for a lot of people, they think
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of laughter, they think of jokes, they think of stand up Comedians,
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and certainly that is a component of
humor. But there's a reason why the
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company is called humor that works,
not comedy that works, and that's because
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humors more broad than comedy. Comedy
is a subset of humor, but humor
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also includes things that are maybe a
little bit silly or maybe just a little
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bit different. And so what we
say is our work isn't necessarily about making
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your brand funny, but rather making
the brand a little bit more fun.
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Now, certainly, as part of
that that could be teaching some comedic structure,
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things like set up and punchline and
what a comic triple is and things
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like that that might evoke laughter.
But the bar isn't that high. Our
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goal is not for the people to
go through our workshops and for people to
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be like, Oh my God,
you're the funniest person ever. Now you
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should have a stand up comedy special, all that kind of stuff. It's
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like no, we want people to
say, okay, here's how I can
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use humor strategically, here's how I
can use it to get this result,
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not so that people think that I'm
funny, but so they see that I
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am effective or that my brand is
effective, and so recognizing that the bar
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isn't so high as okay, this
has to be a standup comedy web level
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joke, but more of it's just
something a little bit more fun that's going
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to increase that engagement. Gotta.
I want to talk a little bit before
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we get into your five part framework
for how how companies can do this.
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I want to dive a little bit
more into what you just alluded to,
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which are some of the benefits of
of really investing in humor, especially as
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it relates to the marketers listening to
this. So why is humor something worth
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investing in from a marketing perspective?
Sure, well, I'm certainly happy to
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talk about the the research in the
actual benefits, but I want to start
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with a very, you know,
dumb question perhaps, and the dumb question
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for people to consider, and you
can consider as well as would you rather
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do something that is fun or not? Fun, Fun all day? UN
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Right? Yeah, so it stands
the reason that if you were to make
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say, your marketing a little bit
more fun, would be would people be
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more likely to share it? If
you're to make your emails a little bit
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more fun, would people be more
likely to read it? If you were
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to make your own work a little
bit more fun, would you be more
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likely to be engaged with it?
Right, and it's a civil question,
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but I think it has big implications
and when you look at the actual research
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you see that. Right. So
there's some studies that show that emails with
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humor in the subject line have an
increase in click through rate of actually or
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open rates. You start to see
right some of the most viral campaigns that
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have happened incorporate humor. Almost every
super bowl commercial. If they're going to
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spend millions of dollars, they incorporate
some humor. Now some of you are
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already probably starting to think it's like
Oh yeah, well, I remember like
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that funny cat, you know,
hurting cats, video from like ten fifteen
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years ago, but I don't remember
what company it was for. It was
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like IBM or something. I remember, and you're absolutely right. There is
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an effective way to use humor.
Humor isn't always effective. It can sometimes
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be a little bit of a distraction
or it can be something where it's like
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that was interesting, but it's not
actually going to move anymore product. So
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there is a certain way to do
it. But humor there's tons of studies
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on overall benefits to it. So
I think as marketers a kind of key
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areas. One getting people to pay
attention, because if you get people laughing,
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you get them listening right and then
you can actually tell them more about
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your product. So you get them
to pay attention, you can use it
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to improve understanding. So if you
can connect like through in association, you
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can help people understand. Oh,
what is it that you actually do?
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This is particularly relevant and be to
be so, like in some of the
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work that we've done with groups like
IBM or even places like the Red Cross,
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you have something very complex and traditionally
pretty dry to communicate. Well,
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that's going to cause people to fall
asleep or they're going to click to the
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video and not actually watch it.
But if it's engaging, if they have
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humor kind of throughout it, now
people are actually, you know, resonating
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with that material a little bit more. So it helps them to understand it
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and ultimately it helps you to build
rapport right as a brand, you want
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to create rapport in a relationship with
people, and you see certain brands do
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that well, whether it's the hustile
newsletter or cards against humanity or, you
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know, the windy's twitter account or
whatever. They have a certain rapport or
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certain brand that allows them to build
these connections and now, as an individual,
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you feel an emotional connection to that
brand. Yes, I resonate so
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much with everything you're saying there.
I love the example, as you shared.
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Who Doesn't love seeing windy's pull up
in their twitter feed because you know
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you're going to smile whenever you see
that. And and and I think I
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also loved your clarification and the question
that you asked. That, I think,
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is a really smart question to ask
ourselves. If we want the attention
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of our audience, would they rather
pay attention to something that's fun or to
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something that's boring? And more often
not, more often than not are'd argue.
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All of the time people are going
to answer just the way I did,
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that you always want to engage with
something that's fun, because we're humans.
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So that makes so much sense.
I want to dive into enter your
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five part framework for how how companies
need to be thinking about this as they
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go to implement humor in their marketing. The five part framework starts with define
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your maps. Can can you tell
us what this means? Absolutely well.
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And so the five fournt part framework, if you're paying attention you'll probably notice,
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is pretty much the five same steps
for problem solving, like if you've
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done research on problems, something you
can be like. That sounds awfully familiar,
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and the reason is that it's exactly
the same framework. We've adjusted it
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just a little bit, but because
that's how we think of humor, we
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don't think of it as just a
thing to randomly do because we were told
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to, but we do it to
solve a specific challenge, and so that's
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why it follows this particular framework.
And so yes, step number one is
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to define your map. So what
we call your map that's capitalized, it's
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not because we're yelling it, but
because it's an acronym and it stands for
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your medium, your audience and your
purpose. And so this is how you
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start to define humor so that it
actually gets the results that you're looking for,
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as opposed to, Hey, that
funny commercial, but I don't remember
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what it was connected to. So
your medium is how are you going to
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execute the humor? The humor that
you would use and say a tick tock
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video is very different than the humor
that you might use in an email or
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in a presentation to a specific client, is part of sales, engineering or
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whatever. Right. So your medium
impacts your message. So you want to
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make sure that you're using the appropriate
type of humor. Things like sarcasm and
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sat tire very difficult to pull off
well unless it's part of the brand ethos.
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Right. So twitter can start to
get away with that more and more
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windy's can, because that becomes part
of their brand identity if that's not part
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of it to begin with, and
hard to do that well in an email.
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So understanding your medium becomes very important. The second piece is your audience,
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and this is who is going to
receive that humor. Is this a
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bunch of people who are already familiar
with your brand and so it's just kind
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of building off of the brand,
could readibility that you already have, or
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is are you introducing a product to
someone for the very first time and they
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have no idea who you are?
Right, you're coming in with a pitch
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for something and you're like, we
don't know who you like. You're just
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on our calendar today. I guess
you're here right. So that audience,
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in your relationship with the audience,
has a big impact on the type of
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humor you can use. And then, finally, what is your purpose,
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and this is probably the most important, at least for me as an engineer,
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is why do you want to use
humor? Is it to get people
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to pay attention? Is it to
help them remember something longer? Is it
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to manage your own stress as part
of the process and make it more fun
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so that when you're more engaged in
a presentation, other people are as well.
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But that purpose is very important to
identify, because the humor that you
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use might be very different. So
step one of the process is basically to
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articulate and we encourage our clients to
actually write them down and say, think
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of a specific moment that you want
to use humor for. Okay, my
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medium is it's going to be a
short video that I post on Youtube that
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we're going to send out to all
of our clients. Be Email. Our
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audience is this is going to be
people that are new to our campaign.
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are like our automation campaign. They've
signed up on the newsletter and this is
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the they sign up for the something
on our website. This is the first
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email that goes out to them.
So they're brand into it. Our purpose
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is we want to one show that
we're funny so that people listen and open
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our videos a little bit later.
One of the things that I think that
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you did very well with the kind
of like pretend to be Gary B series
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that brands can do is create a
structure for humor, create a series where
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it's constantly going to be going.
So I mentioned the hustle as a newsletter
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they have. Every Friday they share
and their newsletter shower thoughts from reddit.
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And so now I know as an
observer, I know every Friday gets shower
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thoughts. So every Friday I'm more
inclined to even open that email because I
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know there's something humorous in it.
So creating a structure for that creates that
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and so that might be okay.
We want to show that we're going to
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use humor and that's part of the
part of the reason. And then also
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we want to use humor to improve
understanding. Okay, now that you have
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the map that's going to help you
create more specific, more effective humor from
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it about it. So the first
part being definition. You've got to define
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your medium, your audience, your
purpose. The second step of your framework
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is you've got to now develop your
ideas. Talk to us about this one.
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Yeah, so there's sometimes I think
people forget that. If you look
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at like, say, SNL or
the late show or any of these groups,
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they have a team of writers.
Like SNL, they have a team
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of writers or their whole job is
for an entire week they're coming up with
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an hour and a half episode,
and so sometimes you can forget that with
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humor, of like Oh, we
can go, you know, we can
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go sit in a room for fifteen
minutes and bang out the copy for that
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and it's going to be perfect.
Right. It's like no, humor requires
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creation. This is why you even
stand up comedians. They do a ton
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of testing a material before it makes
it into their netflix comedy special. And
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so within comedy it's helpful to recognize
there's kind of an unwritten rule called the
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rule of ninety, which is ninety
percent of what you write will be crap,
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and so you need to create a
decent amount of content to then whittled
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down to the ten percent that will
be good, that will really make people
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kind of resonate things like that.
The other thing about developing materials that it
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can be very difficult to just sit
down and be funny. Right, if
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you've ever tried that, of like, all right, we're going to try
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to be funny. Now, let's
open up a spreadsheet. All right,
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everyone, get in here and go
create hilarity. Well, it turns out
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that creativity benefits a lot from structure, and so part of what we teach
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is in the development process. There's
a couple of things that can help in
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creating humor. One of them is
understanding some of the common comedic devices.
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And so perhaps one of the most
common that people maybe have heard of,
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but it's also one of the most
easy to explain, is is a device
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called a comic triple. And a
comic triple is you have a list of
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three things and the third thing is
something unexpected. So, for example,
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when I'm I'm talking about you know, my my work. You know,
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I say, you know, I'm
an engineer. As a kid I used
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to love to take things apart and
put them back together again, things like
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clocks and radios and my parents marriage. Right. So that's a comic triple.
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The first two things are normal,
third thing is something unexpected. It
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creates a little bit of laughter.
Well, learning structures like that become very
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easy because then if you're ever writing
your own marketing copy and you realize you
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have a list, you could be
like, oh, could I replace the
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last item in this list with something
a little bit unexpected, and again,
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it's maybe not going to be hilarious, but it's going to get people to
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lean in more. Like when we
talk about our client list, I say,
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you know, we've done work with
Microsoft, the FBI and the International
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Association of Canine Professionals. And the
last one is like enter what now can
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I'm professionals what it is that dogs
who have jobs, what kind of like?
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And so it's like creating that,
just a little bit of leaning in,
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a little bit more of that engagement. So and the developed process.
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You might be doing, say,
comic triples, or maybe creating some associations
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through the toby ten list, or
maybe you're using observations or whatever it is.
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But you can pick a certain device, use a couple of exercises,
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generate ideas and that gives you a
whole list of then choose from. You
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mentioned something there, Andrew. You
said the ten by ten list. Can
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you elaborate what that means? Sure. So one of the this is actually
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particularly helpful for B tob is again, when you have something that's kind of
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dry to talk about, creating an
association or a metaphor can be a great
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way to add humor to it.
You know, I remember attending a conference
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where it actually help with facebook adds
as well. He was saying so he
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wanted to look for people who were
going who are into email marketing and also
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who watched game of thrones and then
he created copy that was all about game
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and game of thrones related to email
marketing. So it was like, you
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know, are your emails Khalisi or
more you know, ned stark or whatever,
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right, you know, relating to
it? And so what that does
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is one and helped him create like
these very specific facebook adds. But to
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what you can do is in a
ten by ten list, you can take,
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okay, here's the thing that I
need to train the email marketing or,
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you know, my product or whatever. Here's ten things related to that
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thing that I need to teach people
about. And then now let me pick
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something that's more interesting, quote unquote, more interesting, or that we know
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the audience likes. Maybe it is
pop culture, maybe it is sports,
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maybe it is a passion activity,
whatever. List ten things related to that
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passion or topic and then start to
see where their intersections okay, so email
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marketing is kind of like game of
thrones. Because of this or, you
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know, this part of our product
is like this aspect of baseball or whatever
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it is. You find those interesting
connections and what that does is one,
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it'll g gives you a chance to
talk about the thing that's more interesting.
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Oh, now you can talk about
baseball, you can make some humor about
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baseball, right, and then you
can say oh, but it turns out
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that baseball is actually a lot like
this. And then you talk about your
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product and you don't have to then
be making fun of your product, but
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you've created more humor because it's talking
about something interesting and you've had humor related
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to that. And then now when
people are like Oh yeah, so he
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and that presentation is talking about baseball, and he's kind of like, oh,
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this is kind of like a home
run. What was a home run?
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Oh, it was that subject.
So it helps them to remember it
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later. That makes a lot of
sense. There's someone that I follow on
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Linkedin, the names Blake Emal,
and he has done something very similar.
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He's been doing a lot of slide
decks in. He did, you know,
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on draft night for the NFL draft
this year. It was like,
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you know, it's draft night,
we're picking the best, you know,
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bb marketers on Linkedin and he did
a slide deck basically of the ten top
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BB marketers on Linkedin and framed it
like it was, you know, a
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draft, because that night was draft
night. So I think tapping into relevancy,
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tapping into pop culture, happening,
into what people are thinking about outside
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of work and then tying it into
your expertise or the way that you can
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help your customer. I think is
such a smart way and and I love
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that you talked about having frameworks and
having structure and how that actually evokes creativity.
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The I. I the Comic Triple
Idea, I think is brilliant,
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and the ten by ten list,
I think, is all. I mean,
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it just makes sense when you go
in with with a structure and a
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purpose, to say, Hey,
this is what we're going to try to
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do, here's the rabbit like,
here's the wrapper that we're going to put
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it in, so that we know
that the output is predictable and it's and
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it's going to be good. It
makes a lot of sense. So this
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third part of your framework. So
we've got define develop this third one.
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Is Now you've got to decide.
You got you, you've probably developed a
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ton of ideas at this point.
How do you go about deciding which idea
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needs to be used? Yeah,
well, and t your just about at
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that point of the developing as like
the engineer and me as like yet how
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do we make this as simple as
possible. And of course you can break
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it right. You can like Oh, you start maybe with a comic trip
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on mine, but then it becomes
like, Oh, I'm going to have
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a list of five things in the
six thing is funny or whatever. That's
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completely fine. It's just more of
a it's to get around the paradox of
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choice, right. It's to get
around that like a feeling of like I
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don't know where to start, and
so you just have some of these activities
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and you can do them for storytelling, for observations, except where you find
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these things you develop on the end. Then ultimately you've got to decide right,
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because hopefully you have a list of
multiple things, and so when it
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comes to deciding, there's a couple
things. We have just kind of a
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checklist or a flow chart that we
encourage people to go through. Can you
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tell them an engineer flow charts for
humor? But we it starts kind of
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with one going back and checking does
the humor idea fit your medium, audience
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and purpose? Because maybe in the
brain storm and you're like, Oh my
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God, I have this brilliant idea. We want to do this big thing
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that's connecting top business marketers with the
NFL draft and stuff like that, but
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we were going to send this for
an email. Actually doesn't quite make it
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match. It's probably better for a
video. So we can either say let's
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turn that into a video now,
or okay, let's put that, you
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know, in our humor notebook to
come back to later and let's pick a
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different idea for the email itself.
Right. So you want to do another
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sense check of doesn't match your medium
audience purpose. The second thing is you
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want to check what we call both
the newspaper rule and the onion rule.
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The newspaper rule is people are sometimes
worried about is it appropriate right? Is
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it something that you know? Could
this get the could this give me fired?
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And I think one of the easiest
ways to think about this from a
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be to be perspective or a business
perspective. Not a stanic comedian, but
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is a business. Is What I
want whatever I did showing up in the
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front page of my hometown newspaper or
The Wall Street Journal or whatever. And
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if you're like, Ha, I
don't know if I'd want the Wall Street
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Journal publishing that we made fun of
Soandso kind of in this way, then
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it's probably not appropriate. For Your
Business Marketing. If instead you're like,
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Oh yeah, I'd want the world
to see that I created this like clever
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anagram or whatever for things, it's
like, okay, then that's probably pretty
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good. We also added the onion
rule, which is the onion the satirical
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newspapers. You don't necessarily want to
do something so crazy that it would look
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like it's an onion headline, that
it's like so addiction. That's just our
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own personal thing. As a brand
you might decide that might be the case.
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Like certain brands, maybe that's good
for I would imagine, for most
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be too be things. You don't
want to seem too wacky or too crazy.
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So it's just another sense check to
say, okay, is this in
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that middle ground between those two areas? And then the last thing as an
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individual person creating humor, potentially even
as a brand, is doesn't make you
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smile to doesn't make you happy.
Does it make you laugh? Because when
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you do the things that you're interested
in, if you're already putting the initials
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time in it, your one going
to enjoy your work more, which means
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you're going to be more effective for
the organization and to you are more likely
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to deliver it with confident with excitement, etc. Because if you're bored with
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your own content, right, you
see this all the time with presenters,
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where it's like hey, here's this
thing, or if you're not confident about
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it, then there's no reason the
people listening should be confident about it or
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excited about it. So you want
to do things that naturally gets you confident
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and excited about the things so that
that energy is contagious. Fantastic. All
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right. Moving to this fourth part
of the framework, Andrew, it's deliver.
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Now we've actually we've developed our ideas, we've picked which one is MAPP
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to our map and and now we've
got to deliver. Talk to us about
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this. Yeah, so this is
all the execution, right. We we
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know that. You know, there's
in all comedy, there is and humor.
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There is both content and delivery,
and some people are better than others
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at different things. Right. The
you know, David Sadaris is a fantastic
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writer. If you've seen he's he
does okay reading some of his own stuff,
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but it's more the writing in and
of itself that kind of you know
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from the page is good versus other
people are great, like Dane Cook was
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kind of the quintessential person where if
you ever looked at Dane Cook's material,
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not all of it was like laugh
out loud funny just reading it, but
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then you saw him perform it and
you're like Oh, this person is really
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funny. Right. So the delivery
of how you do something becomes very important
392
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and when it comes to using humor
as a brand, that delivery also becomes
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important because one you sometimes have to
set the stage for humor. Not Always,
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but sometimes, if you're giving a
presentation, you might want to.
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You might give a quick like I
want to share a short story that's going
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to relate to what we're talking about
today, right, just to set the
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stage so that if you were like
wait, why are they telling the story
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about their grandmother? Oh wait,
it's going to be that connection. Right.
399
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So you do want to set the
stage. You don't necessarily always set
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the stage, although it can be
kind of that funny Tonu and tongue in
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cheek humors are that I'm going to
tell you a joke so that you like
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our brand more and give us more
money. You might not necessarily say that.
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That might just be implied, but
sometimes you have to set the stage
404
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to say, okay, this is
why humors exist. Executing. Next,
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you then have to actually deliver that
humor, and what we talk about is
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commitment, and commitment being confidence through
completion. Because sometimes what will happen,
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particularly more in person type events,
but also sometimes written as people will start
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with apology face. They'll be like
here's kind of maybe a joke, is
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00:24:56.710 --> 00:25:00.390
it okay? And that's not going
to help your humor actually execute. Or
410
00:25:00.869 --> 00:25:03.549
so they'll do that either on the
front end of like is this okay,
411
00:25:03.630 --> 00:25:07.259
or they'll do it on a back
end and they'll try to deliver material and
412
00:25:07.339 --> 00:25:08.180
be like Oh, that was stupid. Anyway, let's move on to this
413
00:25:08.220 --> 00:25:11.220
next thing. Right, you don't
want to like undercut yourself, and even
414
00:25:11.220 --> 00:25:14.819
the same thing in writing, though, is you don't want to have too
415
00:25:14.859 --> 00:25:17.539
much preamble. Right, this is
just good. You know, he being
416
00:25:17.619 --> 00:25:21.140
brief, and writing is you don't
want necessarily like hey, here's the okay,
417
00:25:21.299 --> 00:25:23.170
maybe lead up to it's like note, set up, punchline, deliver
418
00:25:23.490 --> 00:25:27.009
in and out how people laugh.
Right, keep it brief, keep it
419
00:25:27.130 --> 00:25:30.849
well structured with set up and punchline, etc. And and allow that to
420
00:25:30.970 --> 00:25:37.440
commit to basically confidence through through completion
on the humor and then the final pieces,
421
00:25:37.559 --> 00:25:40.960
you may sometimes need to connect it
back to purpose. If it's not
422
00:25:41.039 --> 00:25:42.680
going to be very obvious to your
people of like hey, why did you
423
00:25:42.759 --> 00:25:45.079
tell me that story or why did
you do this? You can say the
424
00:25:45.200 --> 00:25:49.190
reason I told you that story is
blank and now connect the points, connect
425
00:25:49.190 --> 00:25:52.430
the dots for people. The reason
why I'm talking so much about baseball is
426
00:25:52.509 --> 00:25:56.430
because actually baseball is a lot like
our product that we are going boom,
427
00:25:56.509 --> 00:26:00.069
here the reasons why, and that
helps to solidify and this is what a
428
00:26:00.150 --> 00:26:04.180
lot of commercials don't do, the
ones that we forget about, is they
429
00:26:04.259 --> 00:26:08.099
don't make that connection back for us. Right the hurting cats from years ago
430
00:26:08.660 --> 00:26:11.460
had a very loose connection of like
hey, you know, this thing is
431
00:26:11.539 --> 00:26:15.619
difficult, like hurting cats, but
it wasn't a crystal clear connection for us
432
00:26:15.619 --> 00:26:18.569
to then remember back to this thing. So you want to have that crystal
433
00:26:18.609 --> 00:26:23.529
clear connection for the delivery piece.
Love it, Andrew. The the fifth
434
00:26:23.609 --> 00:26:29.769
and final part of your framework is
debriefing. Talk to us about this.
435
00:26:30.049 --> 00:26:33.000
How where do you see a lot
of people messing up when it comes to
436
00:26:33.079 --> 00:26:36.960
the debrief? A lot of times
you are messing up is that they don't
437
00:26:36.960 --> 00:26:41.279
do it at all. And so
essentially the debrief process is review how things
438
00:26:41.319 --> 00:26:44.880
went, check in from start to
finish. Hey, how did the the
439
00:26:45.559 --> 00:26:48.349
the medium, audience and purpose workout? Did that work out? Where you
440
00:26:48.390 --> 00:26:51.990
are accurate and articulate and that?
How did the developing of ideas work?
441
00:26:52.069 --> 00:26:53.990
Did it take too long? Was
it a good process? WAS IT efficient?
442
00:26:55.269 --> 00:26:56.589
Who is actually good as part of
that process? If you're doing it
443
00:26:56.630 --> 00:26:59.789
as a group thing, who are
the people to type, you know,
444
00:26:59.910 --> 00:27:03.299
to bring in? Would it be
more efficient or effective to bring in a
445
00:27:03.380 --> 00:27:07.059
comedian and ask them for some ideas
or to connect with some? Maybe maybe
446
00:27:07.140 --> 00:27:10.059
not. Same thing with this siding. Did you make the right decision?
447
00:27:10.140 --> 00:27:12.420
Do you want to add your own
criteria to that humor flow chart of like,
448
00:27:12.500 --> 00:27:15.089
oh, we should also make sure
that all of our humor does blank
449
00:27:15.609 --> 00:27:19.890
right? Another thing that we've been
working more recently with people is creating a
450
00:27:21.250 --> 00:27:23.849
brand, a humor style guide.
So just like you have a brand style
451
00:27:23.930 --> 00:27:26.690
guy, just as you know kind
of here the logos, the colors to
452
00:27:26.769 --> 00:27:30.880
use, the outline, etc.
You can create a humor style guide.
453
00:27:30.359 --> 00:27:34.440
Does your brand you sarcasm or sat
tire? Is it more aggressive or is
454
00:27:34.519 --> 00:27:37.400
it more affiliative? Is it you
know, our Pun's okay or not?
455
00:27:37.559 --> 00:27:41.200
Okay, like you know. You
can start to articulate that a little bit
456
00:27:41.200 --> 00:27:44.079
more and that could be part of
your framework. How did the delivery go?
457
00:27:44.309 --> 00:27:47.109
Was it executed well? Basically,
you want to take a look at
458
00:27:47.109 --> 00:27:51.230
it and one you can iterate then
on that approach is, Oh hey,
459
00:27:51.349 --> 00:27:53.269
that tweet is actually performing really well. What did we do? What can
460
00:27:53.269 --> 00:27:56.309
we do? Can we do more
similar to that idea? Can we follow
461
00:27:56.349 --> 00:28:00.819
that process and knowing that, just
like programming, just like standup comedy,
462
00:28:00.859 --> 00:28:04.500
it is an iterative approach that you're
going to adapt over time, especially if
463
00:28:04.539 --> 00:28:07.740
it's something like in presentations. Right
then it's like, Oh yeah, if
464
00:28:07.779 --> 00:28:11.299
a joke work really well, then
keep that for the next time you do
465
00:28:11.380 --> 00:28:14.170
that presentation and now I'll start to
build off of the grow off of it,
466
00:28:14.369 --> 00:28:17.609
or even email marketing. At you're
doing split testing. Which ones did
467
00:28:17.730 --> 00:28:19.490
well? Okay, let now can
I how can I do a little bit
468
00:28:19.529 --> 00:28:22.849
more of that and the future,
basically, use as an opportunity to learn
469
00:28:22.890 --> 00:28:26.240
and grow as you go forward.
I love it, Andrew. This has
470
00:28:26.279 --> 00:28:33.319
been so tangible. I I'm I've
gotten a page of notes here that I'm
471
00:28:33.359 --> 00:28:37.440
going to be talking with our team
about. I love your definition of humor
472
00:28:37.480 --> 00:28:41.390
and how you differentiate it between humor
and comedy, that it requires different types
473
00:28:41.430 --> 00:28:47.309
of thinking. I love this five
part framework. Define, develop, decide,
474
00:28:47.470 --> 00:28:51.950
deliver the brief. I think the
BB marketers listening to this are going
475
00:28:51.990 --> 00:28:55.230
to be able to apply a lot
of this to what they're doing in their
476
00:28:55.269 --> 00:28:57.980
own marketing. If there's somebody listening
that wants to connect with you, wants
477
00:28:57.980 --> 00:29:00.859
to learn more about this stuff,
what's the best way for them to connect
478
00:29:00.859 --> 00:29:04.779
with you? Sure the best way
is probably to head to our website,
479
00:29:04.779 --> 00:29:07.940
humor. That workscom there we've got, you know, a bunch of free
480
00:29:07.940 --> 00:29:11.289
articles talking more about the map and
some of the process and other things that
481
00:29:11.410 --> 00:29:15.210
we've got going on. Link to
our book which came out last year.
482
00:29:15.250 --> 00:29:19.289
We're also we also do a number
of virtual events. So there's information about
483
00:29:19.329 --> 00:29:23.210
some of our virtual or in person
workshops, because our goal is, you
484
00:29:23.289 --> 00:29:29.000
know, we don't do a ton
of copywriting for people. Our goal is
485
00:29:29.039 --> 00:29:32.359
rather we would rather teach marketers this
skill of humor and then for them to
486
00:29:32.440 --> 00:29:34.680
develop them the selves that they can
use kind of going forward. So we
487
00:29:34.759 --> 00:29:38.430
work with teams and things like that
at developing that particular skill. Certainly humor
488
00:29:38.509 --> 00:29:41.509
ideas come from that, but it's
our intention, you know, that the
489
00:29:41.670 --> 00:29:47.029
teacher person to fish type mindset.
And I will say some people like will
490
00:29:47.069 --> 00:29:49.190
listen like that wasn't that funny of
a podcast, and this is the engineer
491
00:29:49.349 --> 00:29:52.829
part of taking a part, this
is the work of it. So we
492
00:29:52.980 --> 00:29:56.019
try to make all of our programs
fun, but also most important is the
493
00:29:56.099 --> 00:29:59.579
engineer first. So you've got at
least a couple of takeaways. Hopefully now
494
00:29:59.660 --> 00:30:00.900
that you can say, Oh,
I can at least try a comic triple
495
00:30:00.980 --> 00:30:03.299
as a, you know, initial
starting point, or I can walk through
496
00:30:03.299 --> 00:30:07.410
that framework. So hopefully maybe laugh
or smiled a little bit, but more
497
00:30:07.490 --> 00:30:10.769
importantly, hopefully you do something that
leads to better results where you're going forward.
498
00:30:10.809 --> 00:30:14.890
Actually you know how to actually engineer
these types of results in your organization.
499
00:30:15.130 --> 00:30:18.329
So even though you didn't laugh hysterically
listening to this interview, you can
500
00:30:18.410 --> 00:30:22.440
now go and make your audience laugh
after applying what you've learned here Andrew One
501
00:30:22.559 --> 00:30:26.839
on. One final question. Who
are you learning from? Or there are
502
00:30:26.880 --> 00:30:30.279
there? Is there anybody in the
space that you that you are personally learning
503
00:30:30.319 --> 00:30:33.799
a lot from as it relates to
humor and and marketing and business. Well,
504
00:30:33.799 --> 00:30:37.710
I mean one of the beautiful things
about deciding that humor something you want
505
00:30:37.710 --> 00:30:41.549
to study a little bit more is
that it's a perfect excuse to watch more
506
00:30:41.630 --> 00:30:45.829
stand up comedians. Right. So
I just watch Seinfeld's new special that dropped
507
00:30:45.869 --> 00:30:48.750
on Netflix and I had a number
of ideas for myself as I was like
508
00:30:48.869 --> 00:30:52.259
going through it and what's his technique
and looking at how physics more physical in
509
00:30:52.299 --> 00:30:55.220
this special than he's been and other
one. So I love watching that.
510
00:30:55.380 --> 00:30:57.619
Alley Wong, the way that she
structures an entire set and brings things that
511
00:30:57.819 --> 00:31:02.380
back, I think is super helpful. Drew Davis as a speaker, a
512
00:31:02.500 --> 00:31:07.369
keynote speaker. He was also at
that same virtual marketing conference. Just the
513
00:31:07.450 --> 00:31:11.569
way that he thinks about ideas and
executes them, I think is impressive.
514
00:31:11.890 --> 00:31:15.130
And yeah, seeing different brands.
Like I said, the Hustle is one
515
00:31:15.210 --> 00:31:18.359
that's great at creating kind of a
framework. Cards against humanity is really impressive
516
00:31:18.400 --> 00:31:22.880
in terms of just the way that
they kind of think of the anti you
517
00:31:22.960 --> 00:31:26.920
know what you know, led the
bit best example was, you know,
518
00:31:26.039 --> 00:31:30.079
from years ago for Black Friday.
They increase their prices instead of decreasing them
519
00:31:30.119 --> 00:31:33.309
and it's that kind of a reverend
type and it fits their brand right as
520
00:31:33.349 --> 00:31:37.549
within their humor style guide, and
so I think seeing organizations like that are
521
00:31:37.789 --> 00:31:41.589
super helpful. And then certainly some
were inspired by some of the work of
522
00:31:41.630 --> 00:31:44.750
our clients. Say, Oh yeah, even though IBM is, put unquote,
523
00:31:44.750 --> 00:31:48.779
a more conservative organization, these are
some pretty impressive ways that you're they're
524
00:31:48.819 --> 00:31:52.339
using humor internally, so beautiful things. You can find a lot of inspiration
525
00:31:52.380 --> 00:31:53.900
all around the world. I love
it. Andrew, thank you so much
526
00:31:53.940 --> 00:31:56.940
for your time and this has been
incredible. I really appreciate it absolutely.
527
00:31:56.940 --> 00:32:05.529
Thank you for having me. Hey, everybody, logan with sweet fish here.
528
00:32:05.809 --> 00:32:08.170
If you're a regular listener of BB
growth, you know that I'm one
529
00:32:08.210 --> 00:32:12.369
of the cohosts of the show,
but you may not know that I also
530
00:32:12.490 --> 00:32:15.759
head up the sales team here at
sweetish. So for those of you in
531
00:32:15.920 --> 00:32:19.559
sales or sales offs, I wanted
to take a second to share something that's
532
00:32:19.640 --> 00:32:23.279
made us insanely more efficient lately.
Our team has been using lead Iq for
533
00:32:23.359 --> 00:32:28.599
the past few months and what used
to take us four hours gathering contact data
534
00:32:28.880 --> 00:32:32.309
now takes us only one we're seventy
five percent more efficient. We're able to
535
00:32:32.390 --> 00:32:37.950
move faster without bound prospecting and organizing
our campaigns is so much easier than before.
536
00:32:38.430 --> 00:32:42.950
I'd highly suggest you guys check out
lead Iq as well. You can
537
00:32:42.990 --> 00:32:49.059
check them out at lead iqcom.
That's Elle AD iqcom.