Transcript
WEBVTT
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Welcome back to beb growth. I'm
looking lyles with sweet fish media. I'm
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joined today by Christina Rubino. She's
the head of offline marketing over at right
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side up. Christina, welcome to
the show. And everybody wants to know
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what is on your home screen of
your phone right now. What is your
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wallpaper on your phone right now?
Who? That's a good one. My
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home screen is my husband and my
dog, and then it's like what?
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I have two different ones, though, because when I open it's just a
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view of Mount Tam which is like
a bay area where I live. So
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just a little a little landscape view. So my icons look all lined up
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and all that good stuff. Oh, I am. I'm a stickler for
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how my home screen actually looks and
and and I like that. Variety of
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lock screen versus home screens a little
bit different. What kind of dog do
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you have? By the way,
I have a labordoodle because name is mellow.
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It's an aspirational name. Is He's
not that mellow, but when he's
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tired he is. I love that. I love that. So I think
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we may have talked about this,
but maybe not. I have a labordoodle
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as well. Starts with an M
Mac. He's actually usually right here beside
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me as we're recording. He's he's
usually pretty mellow, except for when there
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are roofers on top of the house
next door and he's saying humans do not
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belong on top of roofs. He
does. He doesn't like that. No,
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they're great guard dogs, which is
not what I thought I was signing
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up for, but okay, awesome. Well, let's to jump into the
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topic today. James and myself and
several other members of our team heard you
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on one of drifts podcasts talking about
podcast advertising, and most people listening to
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the show know that we focus a
lot on content production, content repurposing around
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podcasting. Podcast advertising is nothing that
we've really focused on, so I was
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really excited to pick your brain both
offline and now share some of that with
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listeners. We're going to be talking
about tips for both brands that have a
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podcast, how to approach sponsors,
how to structure those deals, how to
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get the most out of monetizing your
show when you do have an established show,
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or maybe even early on, and
then, on the flip side,
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whether you have a podcast you don't, if you're looking to reach listeners of
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other podcast to either direct them back
to create awareness for your product or service
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or for your own podcast. But
before we get into all of that,
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how did you become so passionate about
podcast advertising in the in the medium of
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podcasting in generals? It's a good
question. So I've been in media and
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marketing for the last fifteen years and
after about eleven in New York City,
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I was just really frustrated by the
performance that I was seeing in digital channels
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and also, candidly, like I'm
I am well trained and paid search,
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but that is a function that is
being in housed by advertisers at a pretty
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high rate. So I was sitting
at an agency leading a paid search department,
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going I think you guys can do
this and House with like a solid
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twenty four year old like you.
Don't really need us, you don't need
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this. And also just display performance
over the last ten years has taken a
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nose dive. So I was looking
around. I've got a background that's integrated,
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so I've done a lot of offline
and online marketing in my career,
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but I wound up deciding to go
and move out to the bay area,
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change it up a little bit,
work at an offline agency first to see,
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you know, just really what it
was like to kind of switch my
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career over and I was that was
where I discovered podcasting and I was just
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so blown away by the performance of
the medium and the quality of the creative
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the ad reads that the first time
I saw a report from podcast advertising,
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I flagged the analyst because I thought
they made a mistake of conversion rate.
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It was so high from landing and
I was just like this isn't possible.
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It was like in the s and
that's not any commerce conversion rate. So
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I was I was really incredulous and
what I've seen over the last four years
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it's just it's a it's a medium
where it's still democratic. Add inventory is
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still finite for the most part right. So, like you think about your
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standard kind of preroll miserrole advertisements that
you see, there's a finite amount of
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them. You know there's you're not
going to pack your episodes full of adds.
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So when you have finite inventory and
you're reaching a really engaged audience that
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the host can message to in a
way that's really authentic, that they're trusted,
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you know, like Logan, people
who listen to this podcast know you.
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You, you're in you're literally in
their ear and telling them about a
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topic that's that they're passionately interested about. These people are going to listen to
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you if you decide to endorse a
product, whether or not it's a personal
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endorsement. So it just is like
one of the last mediums in which you
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can really you can have performance that
that far outstrips media investment if you do
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it correctly. And I love those
kind of naisance emerging channels. That's where
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I've spent a lot of my career. Yeah, so that that leads me
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to one of my first questions that
I think will lend itself to both.
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I think is we work through will
be like this is this is a tip
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for either the brand side or the
advertiser side. This first question is kind
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of, I think, for both
reaching be to be decision makers with podcast
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adds. What do you see that's
that's working well in the in the types
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of ads, kind of the precanned
ones, more authentic, just kind of
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host read in it? What are
some of the things that you're seeing that
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that are performing well and some examples? Yeah, it's interesting that you say
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so. For the most part we
always go with host read ads or host
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read ads, because when you have
a producer do the voice saying, you
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do tend to lose that host audience
connection. And there are obvious exceptions so
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that you know when you're doing more
of a brand awareness campaign, if you
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do something like an NPR wnyc,
there are reporters who aren't going to be
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able to do a personal endorsement or
voiced endorsement. So there's there are exceptions.
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But if you want to grow your
business using podcasts, you really do
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want to stick to some of the
ads that have been most successful in the
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medium to date for growth advertisers,
and that's consumer or be to be.
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That the playbook from like a how
do you insert the ads and do it
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is actually fairly similar. So when
you think about when you listen to podcast,
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it's always a more natural transition for
a lot of hosts into the ads,
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and that is really that's one of
the things that's that's special about the
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medium. It's like this integration of
content. It's clearly delineated. You know,
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everybody has advertorial and editorial division,
but it's still, you know,
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something where when it goes into the
mid role, especially, which is what
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I usually coach advertisers to buy at
first. Candidly, free rolds can work,
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but they just don't work as well
as mid role advertisements do, and
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it makes sense to think about it. Well, you know, it's like
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when you're when you're just starting to
listen to something. Are you engaged yet,
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or do you know that this host
is, you know, doing a
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couple of minutes up front, but
then they hit you with the ads?
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You kind of know where to skip
to. That is part of it.
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We actually find that ads and podcasts, especially the ones in the middle of
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the episode, aren't as skipped through
as you would think. That's always a
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you know, you can't really get
listen and through. That's not data that's
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available to advertisers yet at scale to
be able to transact on. I'm sure
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that will come someday. I hope
it comes on the sooner side. But
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yeah, exactly. It's you know, when you're when you're beholden to companies
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like apple, who are just famously
really open about privacy and really into sharing
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data. HH, yeah, super
like they're just like yeah, whatever,
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come on it now. I mean
that's when you think about the the players
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in this ecosystem and then you've got
spotify coming up really fast and hot.
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But what they're going to do is
mean essentially create another world will's garden.
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So it's just when you think about
the way ads are served in the medium,
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that tends to be why mid roll
advertisements work, while people are hooked
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into the content and it usually feels
like a pretty natural transition in. It's
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harder to establish that with an audience
at the beginning. That said, if
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you're doing shorter pre roll advertisements,
there are some shows that only accept them
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and are super effective with that.
So it's very that's one of the things
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that I hope people take away from
this. The medium is Nason. There
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is no one playbook that's going to
be a silver bullet. You know,
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I can hire a paid search or
paid social professional who knows what they're doing,
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who's grown brands before, but when
it comes to podcast advertising and being
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able to do it in house at
an advertiser, well, there's like thirty
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to forty people in the country who
can do it and I employ seven full
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time. So it's just and we
have more in our consultant network who moonlight
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for us. So like they they
actually work you know, for maybe a
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brand, but they want to actually
do some work on the side, so
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they'll moonlight for us, because it
is really it's a very small talent pool
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that I actually focus on growing.
I love training people up in full channel
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management because it's just, you know, it's a hard channel the staff for
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that. So kind of a long
answer to your question, but that is
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one of the one of the like
an achronistic things about the medium is how
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radioe it fields. It's not a
word, but it's it is now.
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Well, Alah, that that's totally
fine. I'm good with that, Christina.
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Okay, so we talked a little
bit about content. I totally agree
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with you because I actually I'm the
guy on the sweetfish team who turns all
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the group text messages Green. I'm
the android Guy and I listen to my
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podcasts in an APP called pocket cast
and I've actually talked to IOS users,
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iphone users that say I use pocket
casts as well, because it just has
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some phenomenal features, like you can
pull up a podcast and you can search
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within that podcast for headlines, search
the show notes and say like, Oh,
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this is an established show, like
be to be growth that has six
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hundred plus episodes. I want to
find every episode about Account Base Marketing or
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about ABM. So I love it
for that. It also lets me create
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filters. This is going to sound
like a host read ad for pocket cast,
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but I promise this is not sponsored. But it I love it because
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for you, yeah, exactly where
your Promo Code be to be growth.
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You can create fil terms like Oh, this is family and finance, this
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is marketing, this is personal growth, and I can have all my podcast
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and say, all right, I
want to listen to personal growth stuff on
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Friday. I want to listen to
marketing stuff tuesdays, Thursdays. Anyway.
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I bring that up because I for
shows that pack the preroll with several ads
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and they're longer in pocket casts.
I can tell it for this show.
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Start at the two minute mark and
I'm I'm literally skipping over all of those
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pre roles by default. I don't
even have to press the button. To
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your point, if it's short and
punchy, then I'll put up with it,
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for lack of a better term.
So I agree. Just from from
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my experience as a consumer of podcasts
as well, it makes sense to me
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that mid roll would be more effective
than pre roll, even though you think
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pre roll, I'm getting them right
out of the gate. They're not yet
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engage there. They're thinking about am
I going to get value out of this
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episode? Wait, when's IT GOING
TO START? So anyway that that's really
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good. So we're touching on content
and I think we'll circle back to what
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actually can work well in those ads. But I also want to talk about
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finding the right partner, whether you
have a podcast in you're trying to find
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sponsors or you're a sponsor trying to
find the right podcast, how then you
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structure those deals for a winman on
both sides, and then how you measure
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success. So let's talk about finding
the right partner. If you could speak
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to if you have a podcast and
you're trying to find sponsors and find the
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right sponsors, so speak to that
a little bit. And then the other
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side, if you are trying to
find not only a good podcast that fits
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your niche, that that's fairly easy
to do, but finding the right podcast.
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Talk talk about that finding piece from
both directions. Yeah, no,
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it's so. Discovery is a problem
in podcasting period. If you listen to
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podcast you know it's harder to find
new shows to listen to. A lot
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of the time you hear things from
word of mouth or you know, think
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about how you know you, the
listener, found be to be growth.
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You probably found it by searching for
shows that were related or maybe you found
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it from a friend. So the
discovery part of it could be really hard
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for advertisers as well. It's a
pretty fragmented marketplace. So there are the
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beginnings of network aggregation on the space
their networks that have been around for a
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few years. There's not a lot
of programmatic inventory available and the way that
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programmatic technology has been applied to this
medium to date it's like not ready for
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prime time yet. You know,
we actually just did literally I just got
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the results from intest we did for
a an advertiser who's only live and twelve
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major metros across the country and we
were able to do like a split test
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and basically do some podcasts that were
Geo targeted, dynamically inserted the whole thing,
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and then we did many that were
national and we actually saw our cost
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proquisition CPI was half for the national
shows that it was for Geo because of
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the premium, I know, because
of the premium you're paying for targeting but
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also because a lot of the shows
that you want to buy do not offer
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dynamic consertion at scale yet. It
is much more of a tool that you
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can use to monetize remnant inventory.
There are some network aggregators like megaphone and
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art nineen that do that. So
you know it really when you think about
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how to find shows, a lot
of it is the same discover you do
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as a consumer. Candidly, if
you don't have subject matter expertise in house
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as an advertiser, I always recommend
people try to find somebody, either a
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consultant or an agency or just somebody
to help you get into the channel because
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it's nascent. They're just it's not
like paid search where like you know how
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many add groups to structure. You
know, like what your keyword structure should
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look like, you know what your
ads should look like for best practices.
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They're not as established in this channel. So you do want to find people
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to help you who know what the
heck they're doing and in a lot of
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cases, actually a lot of the
the salespeople and publishers that I work with,
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our experts of podcast advertising. I've
actually hired of you because it's a
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space that's that's kind of Nason again. I keep saying that word, but
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it's just so new. Even though
podcasting has been around since the early auts,
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monetization of podcasting has really picked up
steam in the last five or six
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years. So when you think about
that from a show perspective, then to
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take to think about how do I
attract sponsors for my show? There's a
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couple of basic things. So one, make sure you have a show website.
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Make sure it's up to date,
make sure it has contact information on
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it and my favorite advice that I
give two shows, check your DM's and
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check your inbox. I can't tell
you how many advertisers we've gone out for
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because we have, you know,
over a hundred network and publisher relationships all
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the time that we that were using
and working with and we know these people
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really well, we know their shows
really well. But I can't like we
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go out for independence all the time
just to be able to find, like,
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you know, a show like be
to be growth that might really work
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well for certain subset of advertisers.
Like will go out and find those shows.
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Then we send emails or DM and
we never get responses and I think
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sometimes it's because like as a show, you're going to get a lot of
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a lot of really interesting correspondence.
So you got to kind of sift through
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and way through. But seriously,
I can't tell you how many independence we
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work with who it just started with. Like I actually slid into somebody's INSTAGRAM
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DMS and was like when are you
starting a podcast, and they were like,
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Oh, I'm starting one soon,
and this is over two years ago,
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and I was there first sponsor when
I was in house as an advertiser.
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So you know, it's really like
the discovery piece of it. It's
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painful. The other part that I'll
say is if you feel passionately about a
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product, you should reach out to
them as somebody who wants to do a
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read for them, or as a
producer who knows that your host would kill
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it, or as a salesperson who's
like wow, this person like, I
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see that they use this in their
regular life. I reach out to them.
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Like you would be surprised how many
times we take those those inquiries,
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and we're like I looks like a
solid show. You know you need to
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get a media hit on hand,
but you know and make sure that the
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show is structured in a way that
it can support as but yeah, reach
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out, try. Yeah, so
who is who's someone in the space?
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You know, if we're trying to
reach BB marketers or we're trying to reach
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HR professionals and we have an engaged
community. What are the things that we're
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passionate about that that, if we
were sharing that passion, would would be
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very natural and would convert at a
high rate because of that that authenticity there.
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And then go and reach out to
those folks. Right, I've seen
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people do it in the sales space, folks like John Barrows reaching out to
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right. There are tech companies that
make a lot of sense for us to
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work with, like a sales loft
or gong or someone like that. So,
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especially with niche be tob podcast,
it might not be that you have
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to go too far from home to
find those sponsors. Kind of what I
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hear you saying, because you can
kind of reverse engineer those relationships and those
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natural seguys that are probably happening offline. But just all right, let's formalize
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this into a publisher and sponsor relationship. Right. Yeah, it's a lot
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of that. And then the other
thing is like, don't just think about
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the bee to be products that you
would endorse. Like I'll give you a
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perfect example. We work with doors. They're an amazing company and I don't
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know about you, but, especially
with everything happening with Covid, I have
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put that APP through its caces.
So when you think about being able to
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read credibly for something like doors,
I don't know, do you think busy
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professionals who are focused on be tob
marketing might also want to have dinner delivered?
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Like it makes sense. You know, if you look at one of
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the most successful campaigns in the space, at dip recruiter, it's a scaled
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campaign that like they're some of their
best performing genres are like male comedy and
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news and politics, and you're like, Oh wait, why is that?
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It's like, well, that's where
you can reach decisionmakers. I don't know
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about you, but when I listen
to podcast like my favorite podcasts are they
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have nothing to do with marketing or
business, and I want it that way.
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And so you can actually reach people
like us who are listening to content.
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But because the channel is priced still
pretty affordably and you can get in
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at a lower initial cost than a
lot of other offline marketing channels, you
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know, you can actually test into
other types of shows and audiences that you
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also might just just not have thought
were going to be a perfect fit.
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So it kind of works both ways. You know, you do, you
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logan. Do not only have to
endorse like a really amazing sauce program or
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some sort of hosting tool or something
like that. You know there's a square
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space that that you know, square
space could be really applicable for anybody.
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That's another good one. That's a
great inhouse program that's been live for years.
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So if you think about some of
these programs and how they're thinking about
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integrating with shows, you'll find that
most of the products who are scaled in
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the space, even if they are
be to be, are not only buying
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be tob and endemic focus shows and
lets you test into other audiences that you
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can then take to other marketing channels
and and extrapolate it and really find some
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success with. We've done a lot
of that. Hey, everybody logan with
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sweet fish here. You probably already
know that we think you should start a
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00:19:29.740 --> 00:19:33.339
podcast if you haven't already. But
what if you have and you're asking these
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00:19:33.460 --> 00:19:37.420
kinds of questions? How much has
our podcast impacted revenue this year? How's
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00:19:37.460 --> 00:19:42.529
our sales team actually leveraging the PODCAST
content? If you can't answer these questions,
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00:19:42.650 --> 00:19:47.569
you're actually not alone. This is
why I cast it created the very
288
00:19:47.690 --> 00:19:52.319
first content marketing platform made specifically for
be tob podcasting. Now you can more
289
00:19:52.440 --> 00:19:59.400
easily search and share your audio content
while getting greater visibility into the impact of
290
00:19:59.559 --> 00:20:04.160
your podcast. The marketing teams at
Drift Terminus and here at sweetfish have started
291
00:20:04.240 --> 00:20:08.869
using casted to get more value out
of our podcasts and you probably can to.
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00:20:10.470 --> 00:20:15.069
You can check out the product in
action and casted dot US growth.
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00:20:15.509 --> 00:20:22.140
That's sea steed dot US growth.
All right, let's get back to the
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show. Yeah, that makes sense
and I've heard that zippercruter campaign. One
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of the BB shows that I listen
to the salesman podcast with will baron,
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I believe, out of the UK. He's he's got the Zippercruter ads host
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read, I think, midroll.
So just kind of proving out all the
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advice. So for everybody listening to
this, I'm kind of putting my stamp
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of approval on everything Christine is saying
because I'm seeing it out there in the
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market. So let's talk about structure. We talked a little bit about where
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to place your content. Some of
you know what that content can look like,
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but talk to us a little bit
about structuring the deal as you approached.
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Folks, let's say you are a
podcast like ours, be tob growth.
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We've tried a couple of different ways, and we're talking Niche BEB podcast.
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You know, there's kind of finding, finding advertisers, setting your rates
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for Preroll, mid role, post
role, trying to get a commitment of,
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you know, one episode a week
for two or three months or I've
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talked to other people who have said
No. We kind of presented it as
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this all in one campaign. Right, it's going to be the PODCAST,
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it's going to be our events,
it's going to be we're going to look
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for ways to naturally bring up your
brand in addition to the ads themselves.
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So what are some best practices from
the from the PODCAST perspective? And then
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we'll get to structuring it when when
you're the advertiser. But any tips there,
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especially for niche focused brands that have
a podcast in the bauby space,
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when we think about how to structure
adds and how to attract sponsors, you
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actually do have to think about it
on on both ends of the spectrum because
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as an advertiser I'm looking for integrations
that are going to benefit the brand,
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that are going to educate people about
the brand and ultimately are going to inspire
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some sort of action, and that
is a lot of those. A lot
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of the advertisers in the podcast space
are high growth check companies, if you
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look at some of the leaders in
the space. So when we think about
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how to structure advertisements, the answer
to your question as to like, should
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I do a big sponsorship? Should
I do individual show? Should I do
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you know a requirement that you have
to buy x amount of shows in a
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week? The answer is yes,
it could be any and all of those
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things, which is not what you
want to hear, but it really depends
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on the type of sponsor that you're
trying to attract. If you're trying to
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attract a brand or marquis sponsorship,
expect the sales cycle on that to be
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a lot longer, candidly, because
it's a bigger investment that a brand has.
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To me the other challenges just honestly, it's a hard swing to to
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take for a brand who's never tested
into a show before. To do something
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like a marquis sponsorship that's like a
three or six month sponsorship. It's just
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not how most podcast adds are structured. Most are structured to where you're paying
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on a download basis and that's an
iab metric that has finally been standardized in
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the last couple of years. So
if you look online, you go to
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the IAB you can understand stand more
around download guidelines and how to price and
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basically size your audience. Where should
should people just Google I a beat?
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What's the what's the best place for
them to go? If there's someone listening
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to this, they say I have
a podcast, I've never really gone out
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tried to monetize it. I don't
even know where to start. Where should
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they start up? So good question. You can look at if you google
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I a be podcast guidelines version too
or I ab podcast metric guidelines version two.
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That I'll get you there. So
those are just download metrics that,
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like when you think about, okay, however many listeners let's do, I'm
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going to use ground numbers because you
know math. So when we think about
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like, let's just say a show
has a hundred thousand listeners and episode which,
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when we think about download metrics,
that's really what we're looking at.
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It's how many downloads do you get
within a certain time frame, usually a
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thirty day window, but of that
individual episode, and that's how most sponsors
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are buying ads. When we think
about the medium, when we think about
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you know, do you buy an
at every week? Do you wait?
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You'll notice that many brands choose to
put space in between when they are episodes
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and flighting. So if you fit, if you were looking and you're saying,
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okay, how do people consume this
medium? There's a lot of delayed
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consumption in the medium and what that
means is that some people might be hearing
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this episode and hearing you and I
talk three weeks from now, for week
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from now. It's evergreen content.
This is not something that you know.
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To your point, you just talked
about pocketcast, which is a great app
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but it just doesn't have a ton
of consumer adoption. There are like pocket
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has, overcast, there's all of
these ones that are kind of like for
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the podcast super user, but most
people do still use apple podcasts, the
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endemic APP, or they're using some
sort of streaming platform to listen to podcasts,
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like spotify and so when we when
we think about the way that essentially
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the way that you're able to price
the medium based on those downloads, then
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you get to a costper Melae or
cost per thousand impressions. They're not impressions.
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It's just how people use download an
impression. interchangeably, they are two
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very different metrics. Impressions are not. You're not really able to get quite
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two impressions yet, right, because
you when we think about your exact exactly,
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I mean people start talking about it
and they're like, yeah, we're
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charging on impressions, we're doing dynamic
concertion. I'm like, yeah, that's
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just for the insertion of the add
that's like when a pixel loads online.
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You know, people are transacting on
the ability. Now we're not there yet
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with podcasts. And so when you
think about your cost per thousand impressions or
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cost per thousand downloads that you're going
to charge somebody for and show like be
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tob growth, I mean you're probably
talking about a pretty high CPM. PODCASTS,
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YOUPM's range from ten to a hundred
dollars. I'm not kidding, like
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it's the biggest range that I've seen
in a long time for a medium and
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when you think about shows like a
be tob growth, who you're not,
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think you're never going to be Joe
Rogan. I mean it would be awesome
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if you were, but there just
aren't that many people who are interested in
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00:26:26.289 --> 00:26:30.329
this topic. So you might be
the Joe Rogan to be to be podcast,
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which is a dubious title but a
pretty good one. And so like
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you think about it and you're like, okay, I've achieved scale for this
384
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topic, but you know, you
still might only have twenty fivezero downloads an
385
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episode, and so that's why you
usually try when you're thinking about pricing an
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00:26:45.359 --> 00:26:49.549
audience, candidly, from this is
from the publisher side, you really have
387
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to think about what kind of value
that audience has to advertisers and you might
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need to test things at first.
So I'm not going to lie. After
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this podcast I'm probably going to reach
out about sponsorship because, you know,
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when we think about how to structure
things, I like working with shows who
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are realistic, who understand that they
are trying to learn something too at the
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same time, which is how much
can you charge advertisers? And I'm willing
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to play. Will share performance,
will share metrics back because I want people
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to understand what the net result of
these ads is, because then they can
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do a more effective job, and
that kind of like three hundred and sixty
396
00:27:30.759 --> 00:27:33.039
feedback cycle, takes you a little
while to get into. You really want
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to work with advertisers who know what
they're doing, who are investing in the
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channel, if you can at first
just to get a sense for like,
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how should I be pricing this?
How much are people willing to pay for
400
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it, and are they getting their
money's worth? And that's I mean,
401
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that's really what you're trying to solve
for when you're when you're either buying or
402
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selling in the channel. Yeah,
yeah, absolutely, I love that.
403
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You point to the fact that publishers
and advertisers are both trying to get to
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the same point. They're trying to
structure a win win. You know what
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I hear you saying there? That's
good news for folks that have a podcast
406
00:28:07.579 --> 00:28:11.660
for their brand in a be tob
context, is that that CPM can likely
407
00:28:11.660 --> 00:28:15.609
be on the higher end because you
have a very much engaged audience. You
408
00:28:15.650 --> 00:28:18.849
might not have Joe Rogan reach.
You heard it here first, though.
409
00:28:18.890 --> 00:28:23.170
Christina called me the Joe Rogan of
be Tob podcasting. We're saving that snippet.
410
00:28:23.569 --> 00:28:26.759
No, not, not at all. I'm not. I do not.
411
00:28:27.359 --> 00:28:32.599
I literally just posted on Linkedin.
Don't call yourself a thought leader,
412
00:28:32.759 --> 00:28:34.759
so I don't think I can call
myself the Joe Roken of be to be
413
00:28:34.960 --> 00:28:40.160
either. Totally tongue into care guys. But what you're saying there is that
414
00:28:40.400 --> 00:28:45.029
because you have a niche audience and
you're also you also have advertisers who have
415
00:28:45.349 --> 00:28:49.829
a high ACV, they have a
very high LTV. Don't cut yourself short
416
00:28:51.029 --> 00:28:53.789
thinking I've got to be on the
low end of this CPM because I only
417
00:28:53.910 --> 00:28:59.619
get to two thousand, five thousand, ten thousand downards per episode. You
418
00:29:00.180 --> 00:29:04.220
have a very targeted niche and you
also have advertisers who are not, you
419
00:29:04.299 --> 00:29:10.250
know, getting five dollars a pop
per conversion. They're getting tens of thousands,
420
00:29:10.490 --> 00:29:14.730
you know, if not introduction into
a deal that could would be seven
421
00:29:14.769 --> 00:29:18.250
figures or more right, and so
approaching it that way but also, like
422
00:29:18.369 --> 00:29:22.289
you said, with a little bit
of humility and willingness to test, which
423
00:29:22.369 --> 00:29:25.200
leads me to the last part.
We've talked about content, we've talked about
424
00:29:25.200 --> 00:29:27.759
finding partners, we've talked about structure. The fourth thing I wanted to talk
425
00:29:27.799 --> 00:29:33.319
to you about is measurement, because
you come from from paid search and and
426
00:29:33.519 --> 00:29:37.039
looking at everything that is so measurable. For a lot of folks, podcasting
427
00:29:37.119 --> 00:29:40.630
is just this black box, whether
they're the podcaster. Try, you know,
428
00:29:40.670 --> 00:29:42.869
I get the questions all the time. Can't we get demographics on on
429
00:29:44.069 --> 00:29:48.230
our listeners? Know? Yet spotify
for podcasters does have a little bit more
430
00:29:48.509 --> 00:29:52.750
granularity into that. If you sign
up for it's an extract relation of a
431
00:29:52.299 --> 00:29:56.460
population. You know what I mean? Like you can't extract late even that.
432
00:29:56.660 --> 00:30:00.180
Yeah, I mean we just have
to kind of approach that very carefully.
433
00:30:00.500 --> 00:30:06.019
But talk a little bit about how
both publishers and advertisers can think about
434
00:30:06.539 --> 00:30:11.650
measurement together to determine is this a
success? Yeah, and that's why,
435
00:30:11.690 --> 00:30:14.009
you see, like, if you
look at all of the brands in the
436
00:30:14.049 --> 00:30:18.089
space, everybody uses some sort of
Promo code or vanity or l please go
437
00:30:18.250 --> 00:30:21.519
here to do x, Y and
Z. The only reason they're doing that
438
00:30:21.799 --> 00:30:26.079
is to see what kind of a
direct response their ads are listening. And
439
00:30:26.599 --> 00:30:29.000
when we think about, you know, the point that you just made about
440
00:30:29.000 --> 00:30:34.829
LTV and high potential customer requisition costcap, that is an excellent point because if
441
00:30:34.869 --> 00:30:38.869
you also think about it, then
to extrapolate, like why? Why would
442
00:30:38.910 --> 00:30:44.349
zip recruiter ever, do you know, Joe Rogue at all these big comedy
443
00:30:44.390 --> 00:30:47.230
podcasts and it's like well, you
know, think about it. You're going
444
00:30:47.269 --> 00:30:49.779
to have a very different media plan
if you have a sixty dollar CAC and
445
00:30:49.900 --> 00:30:55.099
a six hundred dollar CAC. You
know, if you test one show three
446
00:30:55.180 --> 00:30:57.940
times for six thousand dollars and two
thousand dollars in episode, if you have
447
00:30:57.980 --> 00:31:02.339
a six hundred cat, you only
need ten attributed conversions for it to pay
448
00:31:02.420 --> 00:31:06.289
back. I mean that's that's not
a lot of conversions, a pretty low
449
00:31:06.369 --> 00:31:10.009
conversion rate, and that's why you
see advertisers who are, you know,
450
00:31:10.089 --> 00:31:14.369
kind of smart, getting at this
channel early because they can triangulate that direct
451
00:31:14.410 --> 00:31:18.000
response and then usually through some form
of survey based attributions. If you ever
452
00:31:18.039 --> 00:31:21.720
go through a checkout flow and you're
being asked, how did you hear about
453
00:31:21.720 --> 00:31:26.920
us, that's the advertiser trying to
ascertain, besides last click, what actually
454
00:31:27.160 --> 00:31:33.710
happened when people were exposed to my
message. And what you do as an
455
00:31:33.750 --> 00:31:38.390
advertiser is you take the extrapolation of
direct and indirect responses and you're using some
456
00:31:38.549 --> 00:31:45.269
sort of a multiply or some sort
of multiplicative mechanism to ascertain what you're indirect
457
00:31:45.349 --> 00:31:48.099
and direct are. You pull them
together and then you can get a feel
458
00:31:48.259 --> 00:31:52.740
for okay, even though when people
listen to a podcast, they might,
459
00:31:52.980 --> 00:31:56.380
you know, people who listen to
this might start googling, you know,
460
00:31:56.579 --> 00:32:00.660
instead of like if we were doing
and added it was like Promo Code,
461
00:32:00.740 --> 00:32:05.609
be to be growth for ten dollars
off your widget, and people might start
462
00:32:05.609 --> 00:32:08.049
actually googling that. And so what
happens is you've captured these people. Be
463
00:32:08.130 --> 00:32:13.009
a brand search. All of a
sudden paid searchs looks like it's doing amazing,
464
00:32:13.450 --> 00:32:16.680
but you can use survey base or
multitouch or some sort of indirect attribution
465
00:32:16.960 --> 00:32:21.519
to say, actually, people did
not just wake up this morning and search
466
00:32:21.640 --> 00:32:24.480
for widgets. Something made them do
that, and then you can understand,
467
00:32:25.160 --> 00:32:30.589
by virtue of having this clear call
to action plus some sort of indirect methodology,
468
00:32:30.269 --> 00:32:35.349
what people are actually doing when they're
exposed to your messaging. And that's
469
00:32:35.390 --> 00:32:38.230
the part that like. If you
think about the advertisers that have been able
470
00:32:38.230 --> 00:32:45.779
to capitalize on this medium, you'll
you'll notice that they are less traditional advertisers.
471
00:32:45.099 --> 00:32:49.539
Big Brands have had a hard time
breaking into the channel brick and more
472
00:32:49.579 --> 00:32:52.420
to retail hard time breaking in because
of the measurement challenges that are endemic.
473
00:32:53.220 --> 00:32:58.970
The other thing is you have to
wait for results to accumulate. So there's
474
00:32:58.970 --> 00:33:04.730
a concept in media like reaching frequency
accumulation. Essentially just what you're doing is
475
00:33:04.809 --> 00:33:07.529
hoping that eventually people, enough people, are exposed to your message and then
476
00:33:07.529 --> 00:33:10.930
you hit a tipping point of frequency, at which point you achieve awareness,
477
00:33:10.970 --> 00:33:15.319
consideration, etc. Right, that
cycle is longer. For podcast I don't
478
00:33:15.319 --> 00:33:20.640
know about you, Loogan, but
my podcast que is a graveyard, but
479
00:33:20.759 --> 00:33:22.319
in a good way. Like if
I'm if I'm traveling, there might be
480
00:33:22.440 --> 00:33:25.559
times where I have a bunch of
episodes downloaded and I'm like, oh sweet,
481
00:33:25.599 --> 00:33:30.269
I have a buss. That's exactly
why we tell the BB podcasters that
482
00:33:30.349 --> 00:33:35.910
we work with don't skip holidays,
don't skip weekends, because there's a delay
483
00:33:36.069 --> 00:33:39.950
in consumption. Not like social media
right, where you know Monday morning is
484
00:33:40.109 --> 00:33:45.140
really hot for Linkedin. Right,
you're going to be in their feed one
485
00:33:45.180 --> 00:33:47.660
way or the other and then it's
going to be based on headline. Have
486
00:33:47.819 --> 00:33:51.619
I seen the show enough. Do
I do? I trust it, you
487
00:33:51.700 --> 00:33:53.140
know do I do? I trust
that I'm going to get value when I
488
00:33:53.339 --> 00:33:57.970
actually don't skip this episode. So
that's a great point, not only for
489
00:33:58.289 --> 00:34:02.609
advertisers but for folks who have a
podcast for their BB brand. Stay consistent,
490
00:34:02.890 --> 00:34:07.369
because the consumption is very rarely in
real time. I mean people are
491
00:34:07.409 --> 00:34:12.440
not waiting with bated breath for the
drop of our next episode. But if
492
00:34:12.480 --> 00:34:15.679
it is that muscle memory of I
listen to the show every day or every
493
00:34:15.719 --> 00:34:21.360
week, once I get to it, then it is serial in nature right.
494
00:34:21.599 --> 00:34:24.070
And what's exactly, and what's interesting
about that, is a lot of
495
00:34:24.150 --> 00:34:28.309
advertisers will be like I should skip
Labor Day or I should skipt Martin with
496
00:34:28.389 --> 00:34:30.750
or can or I'm like no,
we are not doing that. We're going
497
00:34:30.989 --> 00:34:36.150
to and when we think about fighting
because of this delayed consumption, that's where
498
00:34:36.150 --> 00:34:38.300
you actually don't want to front load
your campaigns with a lot of spend.
499
00:34:39.099 --> 00:34:43.539
You don't want an advertiser to be
in your podcast week over week, because
500
00:34:43.619 --> 00:34:46.300
what that winds up doing is,
because of this delayed consumption factor, that
501
00:34:46.699 --> 00:34:50.980
advertiser will accrue a lot of spend
and then it's going to be hard for
502
00:34:51.099 --> 00:34:54.449
them to swing around and get enough
conversions to back that out, because then
503
00:34:54.530 --> 00:34:59.289
you just aren't you're erring on the
side of too much frequency. And so
504
00:34:59.610 --> 00:35:02.050
when we think about what your if
you're sponsoring a daily show and you're an
505
00:35:02.090 --> 00:35:07.440
advertiser, you would recommend and doing
once or twice a week for three months,
506
00:35:07.440 --> 00:35:09.559
as opposed to every day for thirty
days as an initial test. Right,
507
00:35:09.559 --> 00:35:13.920
I actually recommend. So there's a
few ways to flight daily podcast and
508
00:35:13.920 --> 00:35:16.320
there's a few ways to flight other
podcasts. For daily there's a couple of
509
00:35:16.400 --> 00:35:19.920
ways to test it. So one
way is that you can do one week
510
00:35:20.000 --> 00:35:23.349
on, meaning five episodes, and
then two weeks or three weeks off or
511
00:35:23.469 --> 00:35:28.150
one week off. So I would
actually err on the side of like test
512
00:35:28.230 --> 00:35:30.389
all of the episodes in a week. Maybe you could do that. The
513
00:35:30.550 --> 00:35:34.989
other thing you can do is test, to your point, one or two
514
00:35:35.030 --> 00:35:37.619
episodes a week, but you're still
going to want to allow for a lag.
515
00:35:38.019 --> 00:35:43.139
So, depending on the pricing of
the show and how it's structured,
516
00:35:43.579 --> 00:35:45.860
that's where you would make the decision. Okay, I'm going to do a
517
00:35:45.940 --> 00:35:47.900
couple of episodes or I'm going to
do, you know, a full week
518
00:35:47.940 --> 00:35:52.329
of episodes. You know, shows
that are like today explained and like those
519
00:35:52.369 --> 00:35:58.730
kinds of shows. You know,
they tend to actually every daily show really
520
00:35:58.849 --> 00:36:04.050
performs differently. There are other shows
like, you know, like some of
521
00:36:04.090 --> 00:36:07.719
the news and politics podcasts out there, where you really will just do one
522
00:36:07.800 --> 00:36:12.639
day and then wait two weeks or
three weeks and then do another insertion.
523
00:36:12.880 --> 00:36:17.239
So it's very, very dependent on
the cost structure of the show and the
524
00:36:17.360 --> 00:36:22.630
listener patterns. To your point about
consumption, so we make some assumptions on
525
00:36:22.670 --> 00:36:25.389
the advertiser side and they're just like
rules of thumb. They're ever changing.
526
00:36:25.550 --> 00:36:30.909
But a couple of things, just
like quick snippis, in terms of consumption
527
00:36:30.070 --> 00:36:34.500
and in terms of downloads and post
downloads, a car within forty eight hours
528
00:36:34.699 --> 00:36:37.380
of the episode dropping. But then
you see a tail for a week.
529
00:36:38.179 --> 00:36:43.860
That then kind of like tails out
to somewhere between like eighty to ninety percent
530
00:36:43.900 --> 00:36:46.690
of your downloads and then when you
think about the long, long tail,
531
00:36:46.769 --> 00:36:51.889
like you might scoop that extra ten
or twenty percent over a year. So
532
00:36:52.010 --> 00:36:55.210
that's your download activity right, but
then your consumption legs. So you're going
533
00:36:55.210 --> 00:36:59.010
to have some consumption in those first
few days. Then you're going to have
534
00:36:59.170 --> 00:37:01.880
consumption actually leg over about a twenty
one day period, and that's where we
535
00:37:02.079 --> 00:37:07.840
tend to see like as advertisers,
a twenty one day period post episode integration
536
00:37:08.119 --> 00:37:13.000
is usually a good way to understand. Okay, what did this actually do?
537
00:37:13.480 --> 00:37:16.829
Because so many people might download a
few days after the episode airs,
538
00:37:16.909 --> 00:37:21.429
but they might not listen to it
until the following weekends and then you're a
539
00:37:21.590 --> 00:37:24.750
week and a half or two weeks
delayed from when you actually integrated with the
540
00:37:24.789 --> 00:37:29.670
episode. So that's why you got
to be really patient on every side,
541
00:37:29.829 --> 00:37:32.019
like as an advertiser, you've got
to be patient, as a publisher you've
542
00:37:32.019 --> 00:37:37.460
got to be patient. The medium
just require patients because of how people consume
543
00:37:37.619 --> 00:37:40.940
it and then act on the information
they discover. Man, I love that,
544
00:37:40.980 --> 00:37:45.010
Christine. I love this this framework
that we talked about. Think about
545
00:37:45.050 --> 00:37:49.090
your content, your placement, think
about finding the right partner, which you
546
00:37:49.170 --> 00:37:52.650
gave some great tips. They're structuring
the agreement, and then how to measure
547
00:37:52.690 --> 00:37:57.849
it. Patients is is definitely the
key there, and I love the conversation
548
00:37:57.889 --> 00:38:04.559
about just host read versus kind of
preread. Precan producer read stuff as well
549
00:38:04.599 --> 00:38:07.719
as mid roll over preroll a lot
of the things you're saying just match up
550
00:38:07.800 --> 00:38:13.469
with my own consumption as a very, you know, heavy podcast listener myself.
551
00:38:13.630 --> 00:38:15.949
So, Christina, if anybody listening
to this would like to stay connected
552
00:38:15.989 --> 00:38:20.429
with you or ask any follow up
questions, either as a publisher or an
553
00:38:20.429 --> 00:38:25.389
advertiser in the podcasting space or as
an aspiring publisher or advertiser in the podcast
554
00:38:25.389 --> 00:38:29.940
space, how could they get in
touch with you? You can find me
555
00:38:29.980 --> 00:38:32.739
on Linkedin. You can also feel
free to reach out to me via email.
556
00:38:32.900 --> 00:38:37.739
My email is Christina at right side
up docom, and you can also
557
00:38:37.739 --> 00:38:42.329
come to right side upcom and reach
me there or reach any of our our
558
00:38:42.449 --> 00:38:45.570
marketing experts there. I love it
and you will pay attention to those emails
559
00:38:45.570 --> 00:38:51.769
in those DM's coming in. I
literally I'm like, if anybody has shows
560
00:38:51.849 --> 00:38:54.210
that they want to have advertisers on, like genuinely reach out to me.
561
00:38:54.250 --> 00:38:58.440
You can also reach out. We
have an alias at right side up for
562
00:38:58.559 --> 00:39:01.800
podcast at right side up docom,
and that's an alias that we keep open
563
00:39:01.960 --> 00:39:07.639
for publishers and show producers and anybody
to reach out to us for sponsorship.
564
00:39:07.119 --> 00:39:09.989
We try to be really open.
So that that's one other thing that I
565
00:39:10.030 --> 00:39:15.670
would say. You know, it's
a really early medium, it's a very
566
00:39:15.710 --> 00:39:19.429
fragile ecosystem, and so if we
all partner together to try and make these
567
00:39:19.510 --> 00:39:23.860
ads wonderful, that's where you find
like some of the special integrations that you've
568
00:39:23.900 --> 00:39:28.139
seen that are the most effective,
that stick with you. It's the kind
569
00:39:28.179 --> 00:39:30.699
of like openness to the community that
really fosters that. So I hope we
570
00:39:30.780 --> 00:39:35.219
don't lose that with the application of
technology. Christina, I love that that
571
00:39:35.500 --> 00:39:38.449
parting thought there today. Thank you
so much for sharing your experience in and
572
00:39:38.650 --> 00:39:44.010
tips for both podcasters and advertisers today. I'm going to let you get to
573
00:39:44.130 --> 00:39:49.130
it. Hopefully your dog mellows out
a little bit today and you have a
574
00:39:49.170 --> 00:39:51.449
great rest of your day. Thank
you so much for joining us on the
575
00:39:51.489 --> 00:39:58.239
show. Thank you put your proach
for me. PUTTOOS are in. Are
576
00:39:58.320 --> 00:40:01.000
you on Linkedin? That's a stupid
question. Of course you're on Linkedin.
577
00:40:01.320 --> 00:40:06.239
Here's so we fish. We've gone
all in on the platform. Multiple people
578
00:40:06.239 --> 00:40:08.909
from our team are creating content there. Sometimes it's a funny gift for me,
579
00:40:09.510 --> 00:40:14.110
other times it's a micro video or
a slide deck and sometimes it's just
580
00:40:14.150 --> 00:40:17.349
a regular old status update. That
shares their unique point of view on BB
581
00:40:17.550 --> 00:40:23.139
marketing leadership or their job function.
We're posting this content through their personal profile,
582
00:40:23.579 --> 00:40:28.380
not our company page, and it
would warm my heart and soul if
583
00:40:28.420 --> 00:40:31.699
you connected with each of our evangelists. will be adding more down the road,
584
00:40:31.860 --> 00:40:36.969
but for now you should connect with
bill read, our COO, Kelsey
585
00:40:37.050 --> 00:40:40.289
Montgomery, our creative director, Dan
Sanchez, our director of audience growth,
586
00:40:40.730 --> 00:40:45.610
Logan Lyles, are Director of partnerships, and me, James Carberry. We
587
00:40:45.690 --> 00:40:49.010
are having a whole lot of fun
on Linkedin pretty much every single day,
588
00:40:49.369 --> 00:40:50.679
and we'd love for you to be
a part of it.