June 20, 2020

#Culture 2: 6 Keys to Retaining and Developing High Potential Employees

Have you ever finished developing a product and thought “I wish that took a year or two longer?”

You haven’t? 

Of course not. We want to do things quickly and correctly to get ahead of our competitors. 

But if you’re not retaining your top talent, you’re effectively saying you are comfortable getting your product out a few years later than it could be. 

In this episode, I’ll explain why and also go over 6 ways you can retain your high-potential employees: 

  • Invest in your talent’s personal and leadership growth
  • Connect their personal values and purpose with your company’s
  • Give them the opportunity to lead. 
  • Provide your high-potential employees with meaningful mentorship
  • Leverage the power of collective leadership development

To listen to this episode and many more like it, subscribe to Crafting Culture on Apple Podcasts, Spotify, or follow along on our website.

Transcript
WEBVTT 1 00:00:04.679 --> 00:00:08.150 Welcome back to BETB growth. I'm Blak. Both are at the founder of 2 00:00:08.310 --> 00:00:13.869 Cothrive, where we help leaders in companies thrive powered by their why? I'm 3 00:00:13.949 --> 00:00:17.949 the host of the culture series on BB growth. In today on the show, 4 00:00:18.030 --> 00:00:22.260 we're going to be talking about how to create leadership development programs that justify 5 00:00:22.420 --> 00:00:27.100 the investment and we're going to be specifically highlighting the reasons why many leadership development 6 00:00:27.100 --> 00:00:30.940 programs fail and what we can do about it. So let's get into it. 7 00:00:32.060 --> 00:00:37.090 American companies spend more than fourteen billion dollars every year on leaders to development. 8 00:00:37.850 --> 00:00:42.170 Most medium to large companies actually have special programs for their high potential talent, 9 00:00:42.729 --> 00:00:46.490 but three quarters of the exacts of those companies consider those programs to be 10 00:00:46.570 --> 00:00:51.759 failing, because we're still struggling to effectively engage, retain and equip our leaders. 11 00:00:51.880 --> 00:00:56.240 So why do we invest in these leadership development programs? Well, we 12 00:00:56.359 --> 00:01:00.079 know that the pace of change is exponential in today's world and our company goals 13 00:01:00.320 --> 00:01:03.750 they don't shrink, they only get bigger. So we have to invest in 14 00:01:04.109 --> 00:01:08.829 equipping leaders and making them more effective. This is the best way for us 15 00:01:08.829 --> 00:01:15.109 to get leverages companies right. Companies Rise and fall on leadership. These are 16 00:01:15.109 --> 00:01:19.620 the people that are driving innovation, creating culture that gets the most out of 17 00:01:19.700 --> 00:01:23.739 our people and they're worth millions in the value they can create. The research 18 00:01:23.739 --> 00:01:30.900 actually shows that superior talent is up to eight times more productive than average talent, 19 00:01:30.500 --> 00:01:34.409 to study by Mackenzie. Does that surprise you a little bit, that 20 00:01:34.530 --> 00:01:38.930 superior talent is really up to eight times more productive and effective than average talent? 21 00:01:38.370 --> 00:01:42.329 Thank you for being honest. Most of us, we actually think about 22 00:01:42.329 --> 00:01:46.090 it, can easily think of examples in our own companies where we see this, 23 00:01:46.290 --> 00:01:49.799 where we see this is true, our top talent being significantly more productive 24 00:01:49.840 --> 00:01:53.519 and effective, and we're going to cover this a little bit more death and 25 00:01:53.560 --> 00:01:57.239 another episode about retaining high potential talent. But I do want to mention the 26 00:01:57.480 --> 00:02:02.750 rear model. Are Ee are rearing leaders. What we're all about, with 27 00:02:02.829 --> 00:02:10.069 other shield development programs, is recruiting, equipping, empowering and retaining. That's 28 00:02:10.189 --> 00:02:15.509 why we do what we do and leadership development to recruit and attract strong leaders, 29 00:02:15.550 --> 00:02:19.699 to equip them, to empower and unleash them and then to keep them 30 00:02:19.740 --> 00:02:23.900 around, to retain them. And all of these things are interrelated and they 31 00:02:23.939 --> 00:02:28.460 affect each other and each one of them has an impact and a relationship with 32 00:02:28.580 --> 00:02:32.210 the other. So the question is, why do so many programs fail at 33 00:02:32.289 --> 00:02:38.050 doing this, at accomplishing those objectives, and how can we do leadership development 34 00:02:38.289 --> 00:02:43.650 that helps us recruit, equip and power and retain our top talent and produce 35 00:02:43.770 --> 00:02:47.719 the returns and the value that makes our investments a no brainer? So here's 36 00:02:47.759 --> 00:02:51.520 that list. Why do they fell? What are we doing wrong? First, 37 00:02:51.840 --> 00:02:55.599 programs fill because they identify the wrong people to invest them. We should 38 00:02:55.599 --> 00:03:01.069 be looking for growth oriented and high potential leaders. That's what this is all 39 00:03:01.110 --> 00:03:05.509 about. So the too basic criteria. They should be growth oriented, they 40 00:03:05.550 --> 00:03:07.830 should be high potential. What does that really mean? High potential means that 41 00:03:07.870 --> 00:03:15.340 we're dealing with talent that has the ability and the ambition to hold successive leadership 42 00:03:15.379 --> 00:03:20.419 roles at your company. Ambition and ability, and there's really a science to 43 00:03:20.539 --> 00:03:23.900 this and there's an art to this. We look at track record, we 44 00:03:23.020 --> 00:03:28.770 look at performance, we look at their personality, their giftings or people skills. 45 00:03:29.250 --> 00:03:32.610 We ask are they entrepreneurial? Do they have a strategic mindset? These 46 00:03:32.650 --> 00:03:36.770 are the sort of things and we can do this through quantitative methods, through 47 00:03:36.849 --> 00:03:39.610 looking at performance reviews and the like, but it's also it's a there's an 48 00:03:39.610 --> 00:03:46.680 art and it's about discussing with management teams. Is this person truly high potential? 49 00:03:46.120 --> 00:03:50.840 Do they have the strategic shops to be a more senior leader in this 50 00:03:50.960 --> 00:03:54.560 company? And the biggest mistake that lots of companies make is assuming that because 51 00:03:54.680 --> 00:03:59.270 someone's a high performer, they're going to be great and successive leadership roles. 52 00:03:59.669 --> 00:04:02.590 The vast majority the people who are a great at their jobs fail when they're 53 00:04:02.629 --> 00:04:08.750 promoted. So paramount to an effective leadership development program is that we do a 54 00:04:08.870 --> 00:04:13.020 good job identifying the right people to invest in, and it takes discipline, 55 00:04:13.259 --> 00:04:16.660 but it's definitely worth it. The second reason that leaders should development programs fail 56 00:04:17.220 --> 00:04:23.699 is because they miss the human element. True Growth and transformation happens when you 57 00:04:23.819 --> 00:04:28.089 take the whole person into account. What motivates them? What are their personal 58 00:04:28.170 --> 00:04:31.810 values and purpose, and how can we help them connect that to their work 59 00:04:31.850 --> 00:04:35.370 at our company? We want them to grow, we want them to thrive 60 00:04:35.610 --> 00:04:40.680 as people and as leaders in our company, so we should do the things 61 00:04:40.720 --> 00:04:44.600 that support their personal growth as well as their professional growth at our company. 62 00:04:45.079 --> 00:04:47.439 I've said before I'll say it again. You know you've nailed leadership development when 63 00:04:47.480 --> 00:04:53.470 it's your most valued talents most valued employee benefit. They see it as an 64 00:04:53.470 --> 00:04:56.829 employee benefit. It's not something that's Oh, my company wants me to go 65 00:04:56.910 --> 00:05:00.069 through this training programageump through all these hoops, but it's actually, wow, 66 00:05:00.550 --> 00:05:04.470 my company thinks so highly of me and cares for me so much that they 67 00:05:04.509 --> 00:05:09.819 want to invest in me in a real and meaningful way. You want them 68 00:05:09.819 --> 00:05:13.660 to see it not as a development program to check boxes that helps them stay 69 00:05:13.660 --> 00:05:15.620 in the good graces but the powers that be. You want them to see 70 00:05:15.620 --> 00:05:20.850 it as their favorite employee benefit, and that takes grasping and connecting with the 71 00:05:20.930 --> 00:05:26.250 human element. The third reason that we should devolve province fail is that they 72 00:05:26.329 --> 00:05:30.290 struggle to build connection and commitment to their company. Lots of companies spend the 73 00:05:30.329 --> 00:05:34.529 learning and development that really has nothing to do with their company. Sometimes we 74 00:05:34.569 --> 00:05:40.439 even spend them programs and activities that are actually counter productive to building connection and 75 00:05:41.040 --> 00:05:45.519 serve to disconnect talent from our company. I saw this many times where something 76 00:05:45.560 --> 00:05:47.800 that seemed like a good opportunity, good learning opportunity, because it was so 77 00:05:48.079 --> 00:05:53.790 separate and distinct from the company's mission. It actually and from the team in 78 00:05:53.910 --> 00:05:57.430 the company. It actually served to disconnect the talent and made them think more 79 00:05:57.509 --> 00:06:00.910 about leaving and actually a number of number of them ended up leaving. So 80 00:06:00.230 --> 00:06:04.819 think about content and curriculum that's actually tailored for your company and try to drop 81 00:06:04.939 --> 00:06:10.699 and shift as much as you can from traditional classroom learning engineer content talent. 82 00:06:11.060 --> 00:06:15.819 They will never actually build meaningful relationships with peers and leaders at your company unless 83 00:06:15.819 --> 00:06:20.089 you give them a forum to do that. So build that connection, build 84 00:06:20.129 --> 00:06:25.769 that commitment within your company and to do leadership development right. Everything that we're 85 00:06:25.769 --> 00:06:29.810 doing should point our leaders to our company. It should be about their real 86 00:06:29.930 --> 00:06:33.639 world challenges and Opportunities At our company. It should be about building stronger relationships 87 00:06:33.720 --> 00:06:40.040 and synergy within our company. And the research shows that people with meaningful relationships 88 00:06:40.079 --> 00:06:44.879 at work with their work colleagues are much more likely to stay with their employer, 89 00:06:45.360 --> 00:06:47.470 and we get into that in another episode about retaining and developing high potential 90 00:06:47.509 --> 00:06:50.110 talent. So look for that. So that's the second thing is make sure 91 00:06:50.589 --> 00:06:55.589 that you're building connection commitment to your company. The third reason that leadership development 92 00:06:55.629 --> 00:07:00.740 programs fail is that they lack the systems in the accountability to achieve growth plans 93 00:07:00.860 --> 00:07:08.379 and deliver reternal investment. Ninety five percent of high potential programs fail to drive 94 00:07:08.540 --> 00:07:13.139 development follow through. That is, they identify high potentials, they make the 95 00:07:13.259 --> 00:07:16.009 plans, they help them develop, but they lack follow through on those plans. 96 00:07:16.050 --> 00:07:19.889 Up to ninety five percent. That's crazy right. That's not delivering reternal 97 00:07:19.930 --> 00:07:25.889 investment. It's really hard, really hard, to demonstrate Uri on our leadership 98 00:07:25.889 --> 00:07:30.079 development investment when we don't get followed through. We aren't doing leadership development for 99 00:07:30.160 --> 00:07:34.240 the sake of leadership development for the sake of learning. It's not done in 100 00:07:34.360 --> 00:07:40.360 a vacuum. We do it to drive business results. So how does your 101 00:07:40.439 --> 00:07:46.029 company drive follow through? Collective leadership development is a fantastic way to do this. 102 00:07:46.350 --> 00:07:50.550 It's like a mastermind group within your company for your high potential leaders where 103 00:07:50.550 --> 00:07:54.829 they get to digest really great content, they get to bring it to life 104 00:07:54.990 --> 00:07:59.740 with real life examples with their peers and they use systems to make sure that 105 00:07:59.779 --> 00:08:03.459 they're actually executing on their growth plans. So a big part of what we 106 00:08:03.540 --> 00:08:07.980 do in our growth groups is that we get intentional with folks on their growth 107 00:08:07.060 --> 00:08:11.540 plans and they share these with their peers, they commit to taking specific actions 108 00:08:11.970 --> 00:08:18.610 to achieve their goals and they benefit from the momentum and the accountability that comes 109 00:08:18.689 --> 00:08:22.529 from the groups and one of the key systems that we use we call it 110 00:08:22.649 --> 00:08:26.410 our for Baut four dashboard. So every month we set our four bat fours 111 00:08:26.449 --> 00:08:28.800 and these are the four things that we're going to commit to getting done over 112 00:08:28.839 --> 00:08:33.559 the next four weeks. That's going to move the needle the most in our 113 00:08:33.639 --> 00:08:39.039 lives and our careers, and it's amazing how much we accomplish by, number 114 00:08:39.080 --> 00:08:43.669 one, focusing on what will drive the most value month by month and then, 115 00:08:43.710 --> 00:08:48.549 number two, sharing these stretch goals, sharing them out loud, documenting 116 00:08:48.590 --> 00:08:52.509 them in a dash forard with our peers. The motivation and the momentum to 117 00:08:52.669 --> 00:08:56.059 make them happen and succeed is absolutely contagious. So it's a great way to 118 00:08:56.220 --> 00:09:01.940 think about how are you applying systems and accountability to follow through on the growth 119 00:09:03.019 --> 00:09:05.620 plans that you're making with your leaders? So to recap today, to build 120 00:09:05.659 --> 00:09:11.409 effective leadership de elment programs that actually deliver a reternal investment, be disciplined about 121 00:09:11.409 --> 00:09:16.889 identifying high potential growth oriented leaders. Make it about the whole person and incorporate 122 00:09:16.049 --> 00:09:20.889 the human element and connect them with your company, your mission, your team. 123 00:09:20.970 --> 00:09:24.879 Make it about real world challenges, an opportunity to your company, forget 124 00:09:24.919 --> 00:09:31.000 the generic stuff, build relationships within your company and, finally, Leverage Systems 125 00:09:31.039 --> 00:09:35.279 and accountability to actually follow through on the growth plans and drive business results. 126 00:09:35.600 --> 00:09:39.230 And collective leadership development is a really effective way of your company to do this. 127 00:09:39.870 --> 00:09:43.230 I'm like those are the CEEO of cothrive. Connect with me on Linkedin. 128 00:09:43.269 --> 00:09:46.389 Would love the chat. Happy to answer any questions or provide recommendations. 129 00:09:46.710 --> 00:09:54.419 Until next time. Is Your Company winning the talent battle? Are Your high 130 00:09:54.419 --> 00:09:58.179 potential leaders as engaged and effective as they could be? Cothrive helps companies like 131 00:09:58.220 --> 00:10:03.179 your wors develop effective, mission driven leaders who are actually connected and committed to 132 00:10:03.220 --> 00:10:09.970 your company by using collective leadership development through innovative mastermind growth groups. Discover the 133 00:10:11.049 --> 00:10:15.570 growth group advantage and request a live growth group Demo for your leadership team by 134 00:10:15.610 --> 00:10:24.120 visiting COTHRIVECCO. That's Cothrive with a why not? I DOT COM. You 135 00:10:24.279 --> 00:10:28.240 were watching youtube videos in the shower? No, just me. Well, 136 00:10:28.480 --> 00:10:31.960 be tob growth is doing youtube now and we'd love to have you subscribe. 137 00:10:31.080 --> 00:10:33.799 Whether you're in the shower or not. Just search me to be growth in 138 00:10:33.879 --> 00:10:37.110 the youtube APP and you should see our channel pop right up. Thanks a 139 00:10:37.149 --> lot.