Transcript
WEBVTT
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Hey friends, this is Benjie.
Wanted to take a minute before we jump
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into today's show to give you a
few updates in and around be to be
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growth. Some of you will know, back in November I came on the
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sweet fish team and really started to
spearhead the work that we're doing at be
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to be growth and around this podcast. We've for a long time, way
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before I got here, said that
be to be growth was a daily show,
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but we weren't really hitting that mark
and my quarter one goal was to
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get us to a place where we
were actually coming out with twenty to thirty
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minute conversations five days a week,
so every work day a new episode.
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This, I'm proud to say,
is the first week we will release an
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episode every day, and so moving
forward into March, you can expect that
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be to be growth will be wherever
you're listening to podcasts Monday through Friday.
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We want these conversations to help fuel
growth and innovation. We want them to
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be insightful and exciting and I believe
we're on the path to that. You
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heard the new intro today and man
so much more fun and I think rewarding
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things down the line for the show. I want to say, as the
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host here, thank you so much
for your support of this show. We
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hope it's adding tremendous value to you. If you've yet to connect with me,
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I would love to hear from you. I'd love your feedback. I'd
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love to know what you love about
the show, what you want to see
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more of in the show. You
can connect with me on Linkedin. Just
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search Benji block, or, if
email is more your speed, go ahead
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and email me Benji dot block at
Sweet Fish Mediacom. All right, let's
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jump into today's episode, conversations from
the front lines of marketing. This is
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be to be growth. Welcome,
int be to be growth. Today I
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am joined by Diana Mitchell. She
is our community manager here at sweet fish.
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Diana, were grateful to have you
here on B tob growth with us.
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I am very glad to be back. Good. So, Diana,
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community manager is quite the title.
People have probably a lot of different things
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that come to mind when they think
of that type of position. So tell
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us a little of what the job
entails for you, as you've taken on
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this role here at sweetish. Yeah, it's a new role for me,
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to be honest. I was a
VP of marketing in a be to be
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organization of it staffing firm and I
was looking to make a pivot. It
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wasn't I didn't want to be a
CMOUM. What's next, you know.
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And because of my relationship with feet
fish and again, I have been on
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the show before and knowing can and
and Logan and James, when I saw
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this opportunity I thought, will cheat, what a great way to leverage my
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marketing skills in a new way.
And I love people and you can't shut
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me up, as you know.
So wow, what a great fit.
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Right now I'm meeting New People all
day and so in this role that is
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not quite the definition getg just sitting
around talking and meeting people a day,
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but it's kind of close rights community
manager. I am building this phenomenal group
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of B Tob Marketing leaders from across
the board, across the country, director
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level or higher. And the reason
I say that is because we'll get to
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the cinnamentum, but we want the
experience to be consistent and valuable for folks
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at a certain level so that it's
really equal, if you will, and
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everyone's getting equal value. And it
consists of various components of that general word
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community and and what that can provide
you, and I think as we've all
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gone remote. Now I've been working
remotely for ten years, but as we've
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all essentially gone remote, I think
the notion of community and getting to spend
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time, whether virtually or in person, with your fellow marketers, is extremely
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valuable, and so we have programming. Will talk about that a minute to
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just add value help you be your
best self as a as a by marketing
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leader, and that's through the power
of community. Speaking of the power of
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community, like Diana, what for
you makes you so passionate about that topic?
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Obviously you know the remote situation Shin
there's probably a bigger need than ever
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for community and a place where there's
likeminded people. But what makes you personally
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passionate about it? You know,
so I've been at this for a bit
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right. My marketing career goes back
to college, which was two or three
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or fifteen years ago, and over
the last six or seven years in particular,
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I've found that the relationships I've built
some of the most powerful friendships in
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my life, where with other marketers
through sharing, right, like when I
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worked in an agency, one of
my best friends is a fellow marketing leader
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who was at the clot one of
the clients I was working with. We
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stayed in touch and our great friends
and it was through sharing, Hey,
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what are you working on? A
what about this challenge? And and like
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these organic conversations that came up that
we were friendship was formed. And so
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I'm not saying that our community is
formed for you to make new best friends.
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However, there's this weird organic thing
among marketers and that we inherently want
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to talk about our challenges and opportunities
with other with others, and so by
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facilitating that and a structured way,
it's taking away the happenstance of it and
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the luck component and it's structuring,
I'll be loosely, it's structuring that ability
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to get together and and share and
ask and give and build relationships. Huge
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part of community in general. Like
all, I think a lot of us,
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we want like minded people to talk
to, to talk through our issues
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with. Right but where is it
in your schedule, like tangibly, what
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are you doing to actively find it? And I love that we're getting to
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provide that for for marketers. So
zoom out for me and let's go to
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sweet fish. Right now. What
makes community important to sweet fish at this
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present moment. You know what,
I'm so sorry, but you but I
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want to go back one second to
something you just said about like minded,
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because that's true. But also,
and I think that they're hopefully be some
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people nodding their head to this,
but it's not even just like minded.
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It's people who bring the different Pyov
right like yeah, holes and stuff,
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and that's where some of the magic
happens to and that's another part of the
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community that I love. But,
you know, getting to the heart of
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who we are, sweet fish,
first of all, everyone knows we're against
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commodity content. We don't put out
junk, because aren't it, and so
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we stand by that firmly and we
one of our core values is love people
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well, and never stop learning is
another one. And so two out of
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three of our core values are really
powerfully within this notion of community. Right
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we're providing opportunities for others to share
these values with us and we know that
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inherently they're going to help make people
better marketers, more successful and find more
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value in the work that they're doing. So by providing the continue learning opportunities,
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the ability to share and talk to
other marketers. You're never stopped learning
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and love people. While you're providing
value to other people, you're helping them
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be better, and that's what we're
doing by facility to this community and that's
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what every member is doing. So
in this like weird way, we're not
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only living our values, we're encouraging
other people to live them too. And
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I don't mean that in a proselytizing
kind of way, but I mean who
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doesn't want to keep learning and love
people? Well right. So, like,
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I know that sounds a little pollyanna
like, but I really love the
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fact that we're spreading this positivity and
value and doing this positive thing, and
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it's just so inherently who we are. It's part of what attracted me to
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this company in the first place,
of why I'm here, because it's so
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authentically sweet fish, and so it's
an honor to be able to contribute to
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that in a meaningful way. From
there, go with me, zoom out
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even further and let's go, because
community is I don't want to say it's
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a buzz word, but it's definitely
something that is in the lexicon of within
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the beat to be space right now. It's something people are thinking about there
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talking about. So what is this
moment that we're living in around community right
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now? And this would be my
really focused question, is like what's the
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whole that we're filling with our version
of community? What are we doing that's
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maybe a unique or different? Yeah, I think that part of it,
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unfortunately, is that a lot of
organizations right now. Again, I think
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there's going to be a lot of
marketers who will not and unfortunately, perhaps
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shed a tear or two, because
there are marketing leaders who want to get
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behind this and then they can't get
the buy in at the executive level without
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that like tangible Roy like well,
many of leader and we're getting away from
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that notion of something having to directly
correlate with and so the why community is
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resonating is because you know of that
inherent need. But why we're trying to
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do things differently is because we have
no we know that if we provide enough
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value to people that when someone needs
a podcast, want to be to be
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organization is a podcast, when a
baby organization is looking for a way to
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differentiate and spread knowledge and provide value
and get away from quantity content, they're
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going to come to us. So
of course we are doing this because we
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know that it's going to help our
business, but we're also doing it because
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we believe at our core of what
we're doing to provide value to others.
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And and there's so many other full
disclosure, Ben and I just got off
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a team meeting. There's so many
cool things that our team is working on.
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We get we genuinely are excited about
these things, and so this is
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who we are right we want to
provide enough value, and so if we
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can do that in this honest way
where members of our community don't feel like
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there's an ask at the end.
Okay, so you're not. You're not
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going on Patreon, you're not paying
to join this community, you're not win
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saying and waiting for the sales email. None of these things are going to
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happen because it's just not who we
are. And so if anything out of
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this, that's the biggest differentiator,
I think. Also, I guess you
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could say, not trying to two
MA in horn, but because I lived
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this and lived these roles, I
have my finger on the pulse a bit
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of what others will find valuable.
Hopefully, and certainly we did our research
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behind it to but you know,
I really think our biggest differential or is
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just the the purity of it,
if you will, and so I'm hoping
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that other leaders can learn that there's
value in providing community this way without trying
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to set up a workflow and hump
spot to immediately try to convert these members
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or let you know, look for
the opportunity to pitch like it's put it
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behind a pay wall, like yeah, yeah, all the things, no
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more gating content now, more like
now, but hey, if you want
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to send me money on Patreon,
and I'm just but yeah, so I'm
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just hopeful that maybe we can set
the pace a little bit, like set
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the example of how to do things
the right way. Nice. So,
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for those who don't fully get the
picture and don't know what marketing squad is,
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lay that out for us, give
us a snapshot. Yeah, so
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there's a few components and it's built
for like, look, a lot of
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marketing leaders are extroverts or introvert to
pretend to be extroverts because it comes to
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the territory. But I wanted this, and our leadership team wanted this to
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be something that introverts and extroverts can
get value from regardless, no matter how
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involved you want to be. There
has to be a tangible takeaway, right.
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So at its core you join and
you become a part of this awesome
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community of being to be marketing leaders
on slack. That's kind of what you're
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when you look at other groups,
like on Facebook, and when I say
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facebook like I have this like k
hissing sound. I won't do that because
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I will sound terrible to your ears
on podcast. But you know, I'm
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just not a facebook fan anymore.
Who now many people are, unless you're
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making money there. But but so
you know, you a lot of people
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like those groups because you can go
and ask a quick question get a quick
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answer, and so you get that
immediacy and that that accessibility to a large
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group of marketing leaders by doing that. So you get that immediacy and that
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value, that inherent intrinsic value of
asking a question getting advice. There are
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longer discussions that come through slack as
well and those are pretty powerful. Then
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there's our weekly squad news letter and
that's quick hits. If you guys know
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James Clear, this to one news
letter. It's my favorite thing I've ever.
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I always talked about it because it's
quick hits of value, like,
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Hey, maybe you miss this conversation
in the slack channel. Here's a quick
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overview. Hey, did you see
this great linkedin post or this tick tock
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or, you know three or four
quick things that provide immediate value to members
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of our squad. What I'm super
excited about, too, is going back
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to the slack community. Some of
the conversations that come up are just great
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and we've been having these already as
we've just relaunched. But we did have
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you one launch in the summer,
I think I forgot to mention that.
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And a couple weeks ago a member
was like, Hey, who's a great
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be to be influencer, like who's
really rocking be to be influencer hood in
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this space? And we had an
impromptu squad huddle where we invited everyone in
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marketing squad to come into this zoom
and just dig into this topic. It
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was great, right. And so
sometimes you just want to dig deeper into
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a topic and whoever can makes it, whoever can't can't, and so we're
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going to do those. There's no
set kings to that. It's if something
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comes up and people want to dig
into a more, Hey, let's get
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something on the calendar for next week. Also, as you know, Benjie,
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we're going to be doing some BDB
growth live shows featuring members of our
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squad, squad members on a panel, and so we'll have a theme similar
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to like Thursday night sales demanden live, where listeners would be to group,
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be to growth, can join the
broadcast and ask questions of myself and our
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amazing expert squad members the so if
we were talking about tick tock or whatever,
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you comment, call with your questions
about Tick Tock. We'll dig into
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it and we're going to do one
of those later in the spring. So
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keep an eye out for that gang
and and then we'll see how that goes
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and set up a regular schedule based
on interest and and what we have to
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talk about. then. Probably my
most favorite part of marketing squad is our
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breakout squads, and that is probably
more of what folks expect from a traditional
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community. That's smaller groups, eight
to ten folks each around the same suniority
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level. As you know, once
a month we meet for thirty minutes.
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We'll talk about a themer topic,
so you don't have to worry about preparing
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and advance. These are topics that
you live every day. So it could
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be something as simple as blogging.
You know, is blogging still alive?
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How does it? How is it
different? And we just all kind of
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riff on that and talk about it
and then leaving room and the end for
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folks to talk about. Hey,
I'm working on this project and of head
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a roll block. I would love
your take on it. Just that opportunity
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to get to know each other and
in get different points of view and expertise
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to help you work through your challenges
or tackle a new project, something like
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that, and as once a month
for thirty minutes and you'll be in those
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smaller groups. And then we kind
of toss them up a couple times a
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year so you get to know New
People and break out clouds are super exciting.
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Spoiler alert. We do provide swag
to break out squad members, carefully
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designed squad by yours truly, and, let's be honest, good swag is
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worthwhile. So I will say,
though, that we just closed off our
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initial relaunch breakout squad so we're launching
those again in June. So stay tuned.
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If you guys want to connect with
me on Linkedin, do that pitch
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early. Diana. Mitchell. See, six is my handle. There you
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can find me and my smelling face. What's the one six? That's my
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area code. I'm awfuard us.
So, yeah, terribly original, but
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yeah, so connect with me,
because I'll be talking about it. Will
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be opening it back up probably in
late April, early May, and then
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we'll launch the next round of squads, break US squads in June. So
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I'm really excited about that. Then
we'll be doing it again in October,
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take a break for the holidays and
everybody get back up again in the in
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the winter. Two Thousand and twenty
three. How am I talking about that
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already? Wow, wow, okay, breakdown for us one more time.
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WHO's a good fit for marketing squad? Give us that exact kind of profile.
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People that are listening going all this
sounds really interesting to me. Am
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I were the right fit. WHO's
that person? Yeah, right now we're
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focusing on US B some bee to
be marketing leaders just because it's too difficult
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to coordinate with time zones. So
US based be to be marketing leader.
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How that's loosely defined. Is Director
Level or higher? I know that titles
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can vary based on the organization.
If you're not sure, just shoot me
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a dam on linked and that's no
problem. or email me at Diana dot
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Mitchell at sweet fish mediacom if you
have at least one director report. That's
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another way to determine that. But
yeah, US BASE BE TOB director or
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higher and or one director porter more. Well, I love what we're doing
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around marketing squad, Diana. That's
going to be really fun to watch this
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thing just take off and people find
community here. Being able to interact in
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multiple ways, I think is awesome. The fact that there's people are going
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to go hey, slack is for
me, but I'm not so sure about
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this part yet, or there's just
different ways to really get involved in and
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get value out of this. So
any last things you want to add here?
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As we wrap up, I'll just
say welcome, like you're welcome here
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and and to Benjie's point, if
you just want to dip in your toes
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and like Peek around the slack group
and then decide if you want to join
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a break out a hottle later,
like, come on in the waters.
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Great like. But in all seriousness, I think there's something here truly for
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everyone and we'd really love to have
you, so you can find Diana on
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Linkedin. You gave away your email, Diana Dot Mitchell, as sweetfish Mediacom.
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Connect with me over on Linkedin as
well. Would love to connect with
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you guys answer any questions you have. Either of us are over there,
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and thanks for coming on here.
Diana sharing some exciting things going on around
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marketing squad, where we're really thrilled
for the days ahead. Thanks, Bengi.
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Me Too. Thanks for listening,
everybody. Will be back real soon
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with another episode. If you've yet
to subscribe to be to be growth,
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do that on whatever platform you're listening
to this on right now, and keep
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doing work. The matters. Be
Tob growth is brought to you by the
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team at sweet fish media. Here
at sweetfish, we produce podcasts for some
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of the most innovative brands in the
world and we help them turn those podcasts
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into Microvideos, linkedin content, blog
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