Oct. 7, 2020

#Revenue 9: What Revenue Leaders Can Learn from Community w/ Sam Jacobs

With seniority comes certainty… right?

That wasn’t the case for Revenue Collective founder and host of The Sales Hacker Podcast, Sam Jacobs. And he figured other revenue leaders were having the same experiences.

In this #Revenue episode, John speaks with Sam about the importance of being part of a supportive community, as well as… 

  • A sales resource that isn’t being used to its full potential
  • The metrics to follow that measure business health
  • Hiring good stewards of the company

Learn more about Revenue Collective at revenuecollective.com or email Sam at sam@revenuecollective.com


This episode is hosted by John Grispon. Founder and Sales Coach at Early Revenue, as part of the #Revenue series on B2B Growth. 

You can find this interview, and many more, by subscribing to the B2B Growth Show on Apple Podcasts, on our website, or on Spotify.

Transcript
WEBVTT 1 00:00:06.240 --> 00:00:09.630 The big thing that happened over the last ten years for me is that as 2 00:00:09.669 --> 00:00:14.949 I became more senior and thought that becoming more senior meant kind of better certainty 3 00:00:15.109 --> 00:00:19.829 on my life and more confidence around success, that was the opposite of what 4 00:00:19.910 --> 00:00:26.019 happened. Welcome to the Revenue Series on bead be growth. I am your 5 00:00:26.140 --> 00:00:30.460 host, John Grispin. I'm founder and sales coach at early revenue. So 6 00:00:30.579 --> 00:00:36.369 let's get going. Today I am very honored to have with me Sam Jacobs. 7 00:00:36.490 --> 00:00:42.289 He is the founder and CEO of revenue collective and he's also the host 8 00:00:42.490 --> 00:00:46.369 of the sales hacker podcast. So welcome Sam. Thank you, John. 9 00:00:46.490 --> 00:00:50.119 Happy to be here so at a level set for everyone. So our guests 10 00:00:50.200 --> 00:00:55.560 are our CEOS, revenue leaders and venture firms, and our purpose is to 11 00:00:55.640 --> 00:01:00.719 provide early stage tech founders and their sales leaders insights and best practices on two 12 00:01:00.799 --> 00:01:07.349 topics that are top of mine for all leaders, right how to grow early 13 00:01:07.390 --> 00:01:11.349 stage sales and fundraising. So, Sam, thanks again for being here. 14 00:01:11.390 --> 00:01:15.189 Why don't we start off with just you have such an interesting background. Tell 15 00:01:15.189 --> 00:01:19.260 us a little bit about yourself. Okay, my name is Sam. I 16 00:01:19.659 --> 00:01:25.700 live in New York. I grew up overseas. My parents were in the 17 00:01:25.739 --> 00:01:29.540 foreign service us, but home base was always kind of northern Virginia, Washington 18 00:01:29.579 --> 00:01:34.849 DC area. And then beginning, I graduated from Undergrad in one thousand nine 19 00:01:34.849 --> 00:01:38.530 hundred and ninety nine and off and on have lived in New York since and 20 00:01:38.969 --> 00:01:45.930 my early career was in finance and then running a failed record label and and 21 00:01:46.409 --> 00:01:49.439 then after that my real career in kind of higro start up land. Got 22 00:01:49.599 --> 00:01:53.480 Got started in two thousand and three when I joined a company called Gerson Larman 23 00:01:53.560 --> 00:01:57.040 Group, and that company was doing about twenty five million and revenue when I 24 00:01:57.079 --> 00:02:00.829 joined and when I left seven and a half years later, they were doing 25 00:02:00.909 --> 00:02:07.150 just shy of three hundred million in recurring revenue subscription anue. And this year, 26 00:02:07.870 --> 00:02:09.030 you know, they don't it's a private company still, but I think 27 00:02:09.069 --> 00:02:14.030 they'll do close to seven hundred million in total revenue. So that was a 28 00:02:14.110 --> 00:02:17.900 great success story. And then after Gelg I essentially held kind of chief from 29 00:02:17.979 --> 00:02:23.860 new officer style rolls for the next eight years and and then during that time 30 00:02:23.900 --> 00:02:29.060 I started a thing called the New York revenue collective, really as a way 31 00:02:29.300 --> 00:02:34.770 to bring my friends together, to share best practices, to commiserate, to 32 00:02:35.370 --> 00:02:39.530 have some drinks and have some group therapy. And I started working on revenue 33 00:02:39.569 --> 00:02:44.400 collective full time at the end of two thousand and eighteen and now that's what 34 00:02:44.520 --> 00:02:49.960 I do. And we're a community of roughly three thousand sales marketing, customers 35 00:02:50.000 --> 00:02:53.560 success executives all over the world, really all over the world. It's just 36 00:02:53.879 --> 00:02:59.750 incredible some of the places where people are attaching themselves to the vision and the 37 00:02:59.789 --> 00:03:05.189 mission that we have and and we're growing and we have aspirations to grow much 38 00:03:05.189 --> 00:03:12.900 larger and really to be a different kind of professional networking platform, a new 39 00:03:12.939 --> 00:03:19.139 kind that is more focused on the people that are members as members, not 40 00:03:19.259 --> 00:03:23.460 as quote unquote users, but as members, and really serving the constituents of 41 00:03:23.500 --> 00:03:28.370 the community in any way that they need to help them unlock and achieve their 42 00:03:28.449 --> 00:03:30.449 professional potential, to help help them get wherever it does they want to go 43 00:03:30.530 --> 00:03:34.210 in life. We want to help them get there. So when was revnd 44 00:03:34.210 --> 00:03:38.169 collective originally founded? Them you would you say the first kind of Sushi dinners 45 00:03:38.210 --> 00:03:39.930 we had with a bunch of SMB sales leaders were in two thousand and thirteen, 46 00:03:40.169 --> 00:03:45.800 so seven years ago. Seven and then we would email each other and 47 00:03:45.879 --> 00:03:49.919 then I created a listser of in Google groups in two thousand and sixteen and 48 00:03:50.800 --> 00:03:53.159 gave it a name. So when you when you look on Linkedin, it'll 49 00:03:53.159 --> 00:03:55.189 say two thousand and sixteen. So yeah, that's one. So it's so 50 00:03:55.669 --> 00:04:00.069 awesome that you created you had this area of expertise and so it was also 51 00:04:00.150 --> 00:04:05.189 part of your personal journey. They had there was interest from others to comserrate 52 00:04:05.310 --> 00:04:11.939 and talk about interesting topics, and you've turned that into a real business, 53 00:04:12.020 --> 00:04:15.060 a business that is thriving, that is serving, that is growing. That 54 00:04:15.180 --> 00:04:19.779 has to be one of one of the great accomplishments that you've at. Yes, 55 00:04:20.019 --> 00:04:25.329 it is. It is the the greatest accomplishment professionally. It is. 56 00:04:26.329 --> 00:04:30.769 It's a very special feeling, you know, the only feeling daily gratitude. 57 00:04:30.769 --> 00:04:33.970 I mean, I'm just I feel blessed and fortunate. Even though I've gone 58 00:04:34.009 --> 00:04:38.129 through a lot of difficult things in my career, I've found the thing. 59 00:04:38.170 --> 00:04:40.720 I found my thing. You know, a lot of people go their whole 60 00:04:40.720 --> 00:04:43.360 lives without finding their thing, a thing that is that really could be my 61 00:04:43.439 --> 00:04:47.040 life's work and it's the business of revenue. Collective is about serving and helping 62 00:04:47.079 --> 00:04:51.870 other people, literally, not figuratively. So it's quite fulfilling. It it's 63 00:04:51.910 --> 00:04:57.750 a it's yeah, it's an amazing experience. Well, so full disclosure. 64 00:04:57.870 --> 00:05:00.110 I am a member. I have been a member for over a year, 65 00:05:00.149 --> 00:05:04.870 almost a year in half now, and love participating and what I love about 66 00:05:05.430 --> 00:05:09.420 the community. And there are lots of different ways from engage. So you 67 00:05:09.459 --> 00:05:15.939 might even share with the audience how people do engage and the size of the 68 00:05:15.019 --> 00:05:18.740 organization, how it's grown. What I love about it it is it is 69 00:05:18.779 --> 00:05:25.529 a judgment free zone and and my ability to pay for that as a subscription 70 00:05:26.290 --> 00:05:30.250 is the the benefits far outweigh any investment that you make. But up just 71 00:05:31.209 --> 00:05:36.000 share shared, the size and the scope of what is involved when one gets 72 00:05:36.000 --> 00:05:40.040 involved. reven collected. Yeah, well, as I mentioned, we're about 73 00:05:40.040 --> 00:05:43.639 three thousand members and just to give you a sense for you know, growth, 74 00:05:44.199 --> 00:05:48.399 we were about eight hundred at the beginning of the year and so we've, 75 00:05:48.639 --> 00:05:50.670 you know, grown about three and a half X. will end the 76 00:05:50.709 --> 00:05:54.910 year about four thousand members. And in terms of you know what it is. 77 00:05:54.990 --> 00:05:58.149 How do you do it? There's we call these the five pillars. 78 00:05:58.189 --> 00:06:00.870 That's sort of how you engage with the community. The first is real time 79 00:06:01.149 --> 00:06:04.939 Qa questions and answers twenty four hours a day, seven days a week, 80 00:06:04.939 --> 00:06:09.860 and that's that's currently through slack, although likely will not permanently be so. 81 00:06:10.860 --> 00:06:15.980 The second is group meetings, you know, meetups, people of common purpose 82 00:06:15.220 --> 00:06:19.209 getting together, and that can be based on geography, although St Louis is 83 00:06:19.290 --> 00:06:23.449 still a smaller community, John. But but you know, if you live 84 00:06:23.449 --> 00:06:26.370 in a city and you get together with people in that city, then is 85 00:06:26.449 --> 00:06:30.490 by function. So you know, cross a private community, see a most 86 00:06:30.490 --> 00:06:33.600 chief marketing officers, so you can find those people or or identity. So 87 00:06:33.680 --> 00:06:36.839 we have we're very focused on clusivity and diversity, and so you know there's 88 00:06:36.879 --> 00:06:42.319 a revend collective of color subcommunity, there's a lgbtq plus community. So however 89 00:06:42.319 --> 00:06:45.920 you identify. The second way that people interact us through groups. The third 90 00:06:46.279 --> 00:06:50.629 is oneonone. So we make matches between people that have needs. That can 91 00:06:50.629 --> 00:06:54.910 be a mentormented relationship. That can be, Hey, I need to I 92 00:06:55.029 --> 00:06:57.670 need to talk to a coach to help me evaluate a job offer. It 93 00:06:57.790 --> 00:07:00.870 can be any kind of want. It can be I'm in the same city 94 00:07:00.910 --> 00:07:02.459 as you and I'm allowed to travel and I'd like to meet up with somebody 95 00:07:02.500 --> 00:07:05.540 for coffee, any kind of one on one connection based on shared goals and 96 00:07:05.660 --> 00:07:12.180 interests. We facilitate those. The fourth is data and research. We levery 97 00:07:12.300 --> 00:07:15.459 to the size of our community and this week or next week we're going to 98 00:07:15.459 --> 00:07:18.730 be launching this year's compensation study and it's you know, this is the beauty 99 00:07:18.730 --> 00:07:21.569 of size, because the first time we did this, I think a year 100 00:07:21.610 --> 00:07:26.050 ago, we had five hundred people and now we have three thousand. And 101 00:07:26.209 --> 00:07:28.649 so when we ask what do you make, and where do you live and 102 00:07:29.610 --> 00:07:31.279 how long you've been doing it and and did you get this term or that 103 00:07:31.360 --> 00:07:34.279 term, it has more resonance now because we're going to have a better sample 104 00:07:34.360 --> 00:07:38.879 size and we regularly do that for our membership so that it's not just anecdotal 105 00:07:38.879 --> 00:07:42.240 information that you're making decisions on. It's it's, you know, useful quantitative 106 00:07:42.279 --> 00:07:45.829 information. And then the final piece that we believe really strongly, I believe 107 00:07:45.829 --> 00:07:47.589 really strongly, is that, again, like the whole thing is, and 108 00:07:47.709 --> 00:07:53.069 I can you know the thing I'm on right now is just reinventing social media. 109 00:07:53.149 --> 00:07:56.509 I guess, reinventing, you know, whatever it means to convene with 110 00:07:56.589 --> 00:08:00.379 a group online, but I just don't want to have people that ever feel 111 00:08:00.500 --> 00:08:03.180 like an now, you know, a data point into my algorithm. I 112 00:08:03.180 --> 00:08:05.579 don't want people to feel like quote unquote users, I want them to feel 113 00:08:05.620 --> 00:08:09.060 like members, and so we invest in a member success team. We have 114 00:08:09.139 --> 00:08:11.930 a team of people that is now three, that's growing to four on October 115 00:08:13.050 --> 00:08:16.410 five and will continue to grow, and those people are there to help you 116 00:08:16.009 --> 00:08:20.089 when none of the stuff that we've built, you know, when you just 117 00:08:20.209 --> 00:08:22.490 can't find the answer to the question, you need some help, you need 118 00:08:22.529 --> 00:08:26.329 someone to ask and there's human beings on the other line to help you navigate 119 00:08:26.129 --> 00:08:31.399 the complexity and the and the challenges of Your Life and get answers to questions. 120 00:08:31.480 --> 00:08:33.639 So so you you probably taken that's probably one of the reasons why you 121 00:08:33.799 --> 00:08:37.519 created to begin with. You've got all these different roles, from the news 122 00:08:37.600 --> 00:08:41.269 to live stream to actually all these different experiences that have you taken from those 123 00:08:41.269 --> 00:08:48.789 experiences and built what you feel is a great support mechanism as you talked to 124 00:08:48.870 --> 00:08:54.350 and engage with members. Yeah, the origin story and you know the Razin 125 00:08:54.429 --> 00:08:56.419 Dotra. I don't even want to pronounce that, but you know that. 126 00:08:56.539 --> 00:09:01.940 The reason we exist is because of my experiences and and and me realizing that 127 00:09:03.019 --> 00:09:05.940 my experiences weren't quite as unique as I thought they were. The big thing 128 00:09:05.980 --> 00:09:09.409 that happened over the last ten years for me is that as I became more 129 00:09:09.490 --> 00:09:15.970 senior and thought that becoming more senior meant kind of better certainty on my life 130 00:09:16.529 --> 00:09:20.529 and more confidence around success, that was the opposite of what happened. As 131 00:09:20.570 --> 00:09:24.799 I became more senior, my job became more precarious, it became shorter. 132 00:09:26.080 --> 00:09:28.080 You know, I worked at GELG for seven and a half years, I 133 00:09:28.120 --> 00:09:30.600 worked at axeal for four and a half years, I worked at live stream 134 00:09:30.639 --> 00:09:33.519 for eighteen months, the mews for nine months, behaviors for ten months. 135 00:09:35.159 --> 00:09:37.360 That was a problem. It's a problem for for me, it was a 136 00:09:37.399 --> 00:09:43.110 problem for my wife's problem for my family and I wasn't getting where I wanted 137 00:09:43.149 --> 00:09:48.789 to go. And so I created revenue collective both to help me and people 138 00:09:48.870 --> 00:09:52.139 like me and you, John, and anybody be better at their jobs so 139 00:09:52.340 --> 00:09:56.820 that we can extend that tenure so that as a new situation comes up, 140 00:09:56.259 --> 00:09:58.940 the company, the founder, the investor, doesn't feel like we need to 141 00:10:00.019 --> 00:10:05.019 get the person that's seen that before because this person can't adapt. Revenue Collective 142 00:10:05.019 --> 00:10:09.090 is created to supplement that so that the person can adapt, because they can 143 00:10:09.090 --> 00:10:11.210 talk to five people that have seen that situation before and they can implement the 144 00:10:11.330 --> 00:10:18.210 most relevant solution, but also so that we can change the deal, we 145 00:10:18.529 --> 00:10:22.759 can renegotiate the deal a little bit, we can change the structure. If 146 00:10:22.799 --> 00:10:26.679 we're all going to work places a year and a half, and obviously I 147 00:10:26.679 --> 00:10:30.879 don't think that's just specific to start ups. I don't think it's specific to 148 00:10:31.000 --> 00:10:35.559 Covid I think the world is much more funeral and I think, much more 149 00:10:35.600 --> 00:10:37.470 volatile and much more fluid than it's ever been, as we would all agree. 150 00:10:37.509 --> 00:10:41.070 If that's going to be the case, then there needs to be some 151 00:10:41.230 --> 00:10:48.309 kind of support mechanism for people, because the companies are very specifically and directly 152 00:10:48.429 --> 00:10:52.460 not providing that and not they have no seeming intention to provide it, which 153 00:10:52.460 --> 00:10:56.179 is not malicious, it's just reality. So that's true. Then we need 154 00:10:56.259 --> 00:11:00.740 to think about what is the terms of our employment? How should we be 155 00:11:00.899 --> 00:11:03.940 paid? Are we being paid the right way? Should it be different? 156 00:11:03.980 --> 00:11:05.250 If we're all going to work places, you're going to half. Maybe that's 157 00:11:05.250 --> 00:11:09.330 the right amount of time, but then the structure of how we're paid needs 158 00:11:09.370 --> 00:11:13.850 to change because I can go into it. But so that's why I revenue 159 00:11:13.850 --> 00:11:16.490 collective exists as because that was my experience. I kept I feel I felt 160 00:11:16.529 --> 00:11:20.240 like I was on a Merrygo around and I didn't want to be. You 161 00:11:20.320 --> 00:11:20.960 know, we don't want to be on America around. You want to be 162 00:11:22.039 --> 00:11:26.720 on a gradual path towards a destination. For my destination is, you know, 163 00:11:26.879 --> 00:11:30.399 I want to create well so that I didn't have to be working forever 164 00:11:30.840 --> 00:11:33.190 and I wanted some level of freedom, on autonomy, and I want that 165 00:11:33.269 --> 00:11:35.350 for other people as well, because that's what everybody wants. And so that's 166 00:11:35.389 --> 00:11:39.389 why, that's why we're doing what we're doing. So and I've been part 167 00:11:39.389 --> 00:11:41.269 of the journey for a very small time, year, year and a half 168 00:11:43.029 --> 00:11:48.100 part of the journey. Seen a lot of new tech that has been introduced 169 00:11:48.139 --> 00:11:52.299 over time and as a founder, you had to make some conscious decisions. 170 00:11:52.940 --> 00:11:56.299 What were those that contributed to the growth that have been a great asset for 171 00:11:56.460 --> 00:12:00.299 you? Well, it's it's interesting. Basically, you know, the way 172 00:12:00.299 --> 00:12:03.970 I feel about about what we're doing is is that you kind of have to 173 00:12:03.169 --> 00:12:09.690 reinvent yourself every I want to say every six months. I think the reality 174 00:12:09.809 --> 00:12:13.370 is like every three months actually, which is again to the point of your 175 00:12:13.370 --> 00:12:16.080 audience. I don't think that's different from any other company. I think that 176 00:12:16.440 --> 00:12:20.639 the circumstances, the speed at which the world works, means that things that 177 00:12:20.720 --> 00:12:24.639 used to take two years now take three months. So you have to be 178 00:12:24.919 --> 00:12:28.360 willing to adapt to those circumstances. So, you know, at first it 179 00:12:28.519 --> 00:12:33.909 was just an email distribution and a bunch of dinners and then it became slack. 180 00:12:35.429 --> 00:12:41.870 Slack really took off last year, two thousand and Nineteen, and slack 181 00:12:41.990 --> 00:12:43.779 has been a pretty powerful acceler and of what we're doing. Just because it's 182 00:12:43.779 --> 00:12:48.059 an it's the best way. It's not, it's not amazing, but it 183 00:12:48.220 --> 00:12:52.740 is currently the best way that we have to help people find common themes and 184 00:12:52.860 --> 00:12:56.899 topics and to engage in the right way with each other. So that was 185 00:12:56.980 --> 00:13:00.889 one innovation. I think that innovation is, you know, in the third 186 00:13:00.929 --> 00:13:03.169 quarter of its utility. It's not on the fourth quarter. But I think 187 00:13:03.250 --> 00:13:07.529 again we're in a period where we need to reinvent once again, and the 188 00:13:07.649 --> 00:13:11.730 most recent reinvention obviously happened during covid because, you know, people used to 189 00:13:11.769 --> 00:13:16.919 join reven collective and think of it as a Dinner Club plus slack, and 190 00:13:16.080 --> 00:13:18.480 that doesn't work when you're not allowed to meet a person and it wouldn't work 191 00:13:18.480 --> 00:13:22.320 for you, John, because you're not anywhere that we would have a dinner 192 00:13:22.360 --> 00:13:28.870 anytime soon. And so we lean very aggressively into digital events and basically saying 193 00:13:28.629 --> 00:13:31.990 how do we have how do we make it the end, the vision was 194 00:13:33.070 --> 00:13:37.029 like ESPN. You know where there's espn one and two, and you know 195 00:13:37.230 --> 00:13:41.230 college espn. How do we create so many options for people that everybody can 196 00:13:41.230 --> 00:13:43.179 find what they what they need and what they want? You know, if 197 00:13:43.220 --> 00:13:46.620 you're marketer, there's marketing events of their salesperson, their sales sales events, 198 00:13:46.659 --> 00:13:50.860 if there's if you're a person of color and want to find similar people than 199 00:13:50.899 --> 00:13:54.419 you join our COOC. So that's been this year. This year is about 200 00:13:54.419 --> 00:13:58.129 creating a framework for letting our members create and host virtual events and events in 201 00:13:58.250 --> 00:14:03.450 general so that so that people can find your tribe, they can find the 202 00:14:03.529 --> 00:14:07.730 communities within reven neglective that are most resonant. We hosted over thirty events, 203 00:14:09.330 --> 00:14:13.960 over seven hundred different registrants. You know, participated in events last week. 204 00:14:13.919 --> 00:14:18.279 So I think that's the you know, that's the the most recent kind of 205 00:14:18.919 --> 00:14:22.960 innovation that we've embraced and there's more to come, I'm sure. So since 206 00:14:22.039 --> 00:14:26.269 covid there's there's been just a you've stepped on the gas in terms of content, 207 00:14:26.789 --> 00:14:31.309 in terms of support you. You know, you overlooked maybe the fact 208 00:14:31.350 --> 00:14:37.110 that you instantiated a survey that was literally, in the early days of Covid 209 00:14:37.269 --> 00:14:41.019 and earlier part of this year, literally a daily survey, if I'm not 210 00:14:41.259 --> 00:14:43.340 mistake, Bi weekly. But yeah, it was. I was the other 211 00:14:43.620 --> 00:14:46.740 maybe. I think the answers are yelling at you to complete the survey every 212 00:14:46.779 --> 00:14:52.730 day and and there's still information coming out literally on a daily basis to update 213 00:14:52.769 --> 00:14:58.970 everyone on the events that are occurring, what what opportunities there are and what 214 00:14:58.210 --> 00:15:01.730 conversations that you can get into to pick up things, to learn, to 215 00:15:01.769 --> 00:15:07.480 ask questions, which I think it is great. So so here's the question 216 00:15:07.559 --> 00:15:13.840 for you. What resource or tool or channel are people aren't using correctly today 217 00:15:13.879 --> 00:15:18.200 or to the to its fullest, whether that's in revenue collective or in general 218 00:15:18.279 --> 00:15:22.110 in the in the sales or sales world. Well, I think that people, 219 00:15:22.590 --> 00:15:24.309 I don't know, I think just in general or too easily overwhelmed and 220 00:15:24.389 --> 00:15:31.309 I think. I think people need to work marginally harder at prioritization so they 221 00:15:31.350 --> 00:15:35.820 can focus on what's important and remove other distractions. Now, frankly, sometimes 222 00:15:35.860 --> 00:15:41.500 if the distraction is revenue collective itself, then fair enough, but I think 223 00:15:41.539 --> 00:15:45.460 that that's that's the just the challenge that we all face. How do you 224 00:15:45.539 --> 00:15:48.779 manage and defend your schedule and your calendar? How do you manage and defend 225 00:15:48.820 --> 00:15:52.970 your time, and how do you, you know, how do you make 226 00:15:52.009 --> 00:15:54.769 sure that every day, which is a challenge for all of us, including 227 00:15:54.809 --> 00:16:00.450 me, that you're purposeful, that you have objectives, because too many people, 228 00:16:00.490 --> 00:16:02.769 me included, you know, we wake up and turn on our email 229 00:16:02.769 --> 00:16:04.919 and you know your email is somebody else's to do list. It's right, 230 00:16:06.000 --> 00:16:08.519 that's what it means, right. They are sending you messages and if you 231 00:16:08.679 --> 00:16:11.559 respond to their messages, you're living against somebody else's priorities. So how do 232 00:16:11.600 --> 00:16:17.600 you establish your priorities and drive those priorities forward? And that takes that takes 233 00:16:17.639 --> 00:16:22.990 practice in time. Absolutely true. So one of the challenges that early stage 234 00:16:22.990 --> 00:16:26.429 founders have and even early state sales leaders. What metrics do I utilize to 235 00:16:26.870 --> 00:16:30.909 monitor my business to make sure it's healthy. What do you use today? 236 00:16:30.950 --> 00:16:34.500 What would you recommend, given that you're a founder of an organization that's growing 237 00:16:34.700 --> 00:16:40.580 and growing quite rapidly? What are you using to monitor the business? Well, 238 00:16:41.059 --> 00:16:45.139 you know, I actually do teach and talk about this at this particular 239 00:16:45.179 --> 00:16:49.129 stage quite a lot. So I think that reven collective hasn't raised an outside 240 00:16:49.169 --> 00:16:56.090 capital. So I am monitoring the cash balance of the business, checking account 241 00:16:56.850 --> 00:17:00.559 religiously and I am constantly doing cash forecasts to understand what is this month going 242 00:17:00.559 --> 00:17:03.399 to look like? What are we going to you know, are we going 243 00:17:03.440 --> 00:17:10.319 to burn capital or generate profit? We generate profit fi, but but so 244 00:17:10.559 --> 00:17:14.279 cash bounds obviously the number one metric. The main thing I think people need 245 00:17:14.279 --> 00:17:19.230 to understand before they move into like a more aggressive scaling mode is I think 246 00:17:19.269 --> 00:17:25.069 they need to have a better perspective on their unit economics, and that is 247 00:17:25.150 --> 00:17:30.140 what I now you. What do I mean by unit economics? And obviously 248 00:17:30.180 --> 00:17:33.339 I mean customer acquisition cost. How much you spending to acquire customers and then 249 00:17:33.460 --> 00:17:37.460 how long they stick around and how much they pay you, and I think 250 00:17:37.539 --> 00:17:41.660 that people overlook. Well, first of all, I think people lie to 251 00:17:41.660 --> 00:17:45.289 themselves about the truth of those numbers too often and then I think that they 252 00:17:45.329 --> 00:17:48.970 they just assume that revenue growth and maybe it's true. You know, I'm 253 00:17:49.009 --> 00:17:53.049 not. We're profitable and I intend to remain that way. We are growing 254 00:17:53.089 --> 00:17:57.529 adventure scale rates revenue collective, and so I you know, the the top 255 00:17:57.640 --> 00:18:00.920 line revenue number for us is total number of members, basically, and so 256 00:18:02.079 --> 00:18:06.559 that's the that's the thing I also look at every single day. There's obviously 257 00:18:06.640 --> 00:18:08.960 engagement metrics that I look at every single day to understand how active the community 258 00:18:10.000 --> 00:18:14.069 is and where they are leveraging value. But if I'm giving advice to early 259 00:18:14.109 --> 00:18:17.829 stage sales people are founders, and in fact I teach us rows school, 260 00:18:18.269 --> 00:18:19.430 and this is what we're going to be talking about this week, which is 261 00:18:19.990 --> 00:18:22.230 you got to understand your UN economics. And what does that again? It 262 00:18:22.230 --> 00:18:25.670 means like how much you spending to acquire customer versus, how much they pay 263 00:18:25.670 --> 00:18:30.539 you and over how long to recrup that investment. And here there's many better 264 00:18:30.579 --> 00:18:36.700 people than me that speak at this about the subject, to notably include David 265 00:18:36.779 --> 00:18:41.650 Scott for Matrix capital partners and Tom astung goose from red point. But the 266 00:18:41.730 --> 00:18:44.849 point that I would make is that too many people don't under stand that these 267 00:18:44.930 --> 00:18:48.529 numbers are not just numbers. I mean investors don't often understand because investors only 268 00:18:48.569 --> 00:18:53.089 look at businesses through spreadsheets, so they don't really understand the emotion. Or 269 00:18:53.130 --> 00:18:56.039 maybe they do the rare, it's rare, though, the emotion behind the 270 00:18:56.079 --> 00:19:00.200 numbers. What do the numbers mean? And what I mean by that is 271 00:19:00.319 --> 00:19:06.720 that too many people assume that they're ready to grow more quickly than they really 272 00:19:06.759 --> 00:19:10.549 are ready to grow based on how much their customers actually like the product. 273 00:19:11.230 --> 00:19:17.309 And Unit economics are important because how do you spend a little bit of money 274 00:19:17.630 --> 00:19:18.910 like, for example, revenue collective, right, how do you know you 275 00:19:18.950 --> 00:19:22.029 have product market fit? Well, I'm not spending any money on sales and 276 00:19:22.069 --> 00:19:26.140 marketing now. I do spend some money now because I have two enrollment managers, 277 00:19:26.539 --> 00:19:30.180 but I basically we don't spend any money on marketing, we don't really 278 00:19:30.220 --> 00:19:34.660 do outbound and yet we are growing between twelve and fifteen percent every single month. 279 00:19:34.900 --> 00:19:38.009 So how does that happen? That happens because people like the thing, 280 00:19:38.289 --> 00:19:44.049 because you've discovered something that's that's very good, and so that means that are 281 00:19:44.089 --> 00:19:47.170 unit economics are quite good, because we don't spend a lot of money to 282 00:19:47.250 --> 00:19:51.690 get people and they pay us and they pay us for an extended period of 283 00:19:51.769 --> 00:19:53.000 time. To the point John, you've been a member for a year and 284 00:19:53.039 --> 00:19:59.599 a half. So that's that's one area where you know it. You'll get 285 00:19:59.640 --> 00:20:03.599 some advice that says you know at the earliest stages. That doesn't make sense 286 00:20:03.640 --> 00:20:06.000 because you don't. You don't have like a go to market motion that you 287 00:20:06.079 --> 00:20:10.869 can measure. I am maybe you know. That's probably true, but then 288 00:20:10.869 --> 00:20:12.549 you can look at the number of people that are referring your product. You 289 00:20:12.630 --> 00:20:15.390 got. You just got to look at what are people saying about what you've 290 00:20:15.430 --> 00:20:18.309 built and how much they like it, and you have to understand that to 291 00:20:18.390 --> 00:20:23.220 become this is my opinion and I'm and it's this is more true for a 292 00:20:23.900 --> 00:20:29.140 company focus on like SMB R mid market. It might be true that at 293 00:20:29.180 --> 00:20:33.299 the largest enterprise tech deals it actually is about, you know, pouring five 294 00:20:33.339 --> 00:20:36.769 hundred million dollars into sales and marketing like snowff like does every year. But 295 00:20:37.289 --> 00:20:41.289 for companies in the earlier stages, you just have to understand that in my 296 00:20:41.410 --> 00:20:48.009 opinion, good, good average, right passing grade, is not good enough 297 00:20:48.450 --> 00:20:52.559 to pour millions of dollars of other people's money into the business and expect it 298 00:20:52.680 --> 00:20:56.440 to scale, because good means that there's still a significant percentage of people that 299 00:20:56.480 --> 00:21:02.039 are ambivalent and those people ultimately will cancel. They they might give your product 300 00:21:02.039 --> 00:21:04.230 to try because you've pounded them over the head, but they won't stick around. 301 00:21:04.950 --> 00:21:08.549 And the biggest mistakes, and I've read written a bunch of articles about 302 00:21:08.549 --> 00:21:11.710 this and you can read one on linkedin called the wrong way to scale. 303 00:21:12.230 --> 00:21:17.630 The biggest mistake is that people raise money on good and they raise big rounds 304 00:21:17.630 --> 00:21:21.259 of investment on good and they hire a big sales team and they've never figured 305 00:21:21.339 --> 00:21:23.660 out that, first of all, the thing isn't magical and the way that 306 00:21:23.740 --> 00:21:26.940 they think it is. It was magical to early adopters, but again to 307 00:21:26.980 --> 00:21:30.619 the point of like Jeffrey Moore crossing the chasm, it's not magical to most 308 00:21:30.700 --> 00:21:34.849 people and it's not. And because of that, pouring money on the sales 309 00:21:34.890 --> 00:21:41.049 and marketing engine kind of burns through the market before before you're ready, and 310 00:21:41.130 --> 00:21:44.089 so what you end up often is you high a bunch of sales people because 311 00:21:44.089 --> 00:21:47.680 you don't also realize that marketing generates revenue, not sales or marketing generates the 312 00:21:47.759 --> 00:21:49.920 pipeline which sales turns into revenue. You hire a bunch of sales people, 313 00:21:51.119 --> 00:21:55.079 you've misunderstood the appetite for the product in the market and you hit this stall 314 00:21:55.160 --> 00:21:57.720 point. That's very common. It happened to me at a number of companies. 315 00:21:59.039 --> 00:22:02.109 So I was going to ask you, as it relates to early growth, 316 00:22:02.630 --> 00:22:07.069 what's something that founders, early state sales leaders, should start doing? 317 00:22:07.190 --> 00:22:10.950 I think you probably just answered that question, but you tell me. Yeah, 318 00:22:10.990 --> 00:22:14.069 I just I think, especially I think sales leaders need to do it 319 00:22:14.150 --> 00:22:15.900 so that they can keep their jobs better, because ultimately, what I think 320 00:22:15.940 --> 00:22:23.539 is that the salesperson that just accepts blindly the hockey stick refinite target, accepts 321 00:22:23.579 --> 00:22:29.460 blindly the hiring plan built by an inexperience vp of finance that builds the revenue 322 00:22:29.460 --> 00:22:33.289 model based on you know, the easiest way to build a revenue model is 323 00:22:33.410 --> 00:22:37.089 to say that each rep equals this much money and if I hire this many 324 00:22:37.130 --> 00:22:38.450 people, this is how much money I will make. And that is actually 325 00:22:38.490 --> 00:22:41.730 not how money is made in the world. And you know, I appreciate 326 00:22:41.809 --> 00:22:45.160 that. They like they'll add in a bunch of factors. that a that 327 00:22:45.319 --> 00:22:49.480 give it the appearance of sophistication, like are, you know, rep attrition 328 00:22:49.519 --> 00:22:53.680 rate and quote attainment rate. But fundamentally, fundamentally, most v piece of 329 00:22:53.720 --> 00:22:57.589 finance are going to hand you an excel spreadsheet that has the number of wraps 330 00:22:57.670 --> 00:23:00.269 as the thing that gets you to where you want to go at the end 331 00:23:00.269 --> 00:23:03.230 of the year. And if you don't understand then that that's not how money 332 00:23:03.309 --> 00:23:07.430 is made, then you will get fired, and that's because you'll be a 333 00:23:07.509 --> 00:23:10.549 bad story to capital because you hire all these people, you'll massively increase burn. 334 00:23:11.109 --> 00:23:14.140 The people will will not be hitting their numbers. You will not look 335 00:23:14.140 --> 00:23:17.220 like a you know, an inspirational leader or the right person. It's all 336 00:23:17.220 --> 00:23:22.059 because, fundamentally, the business wasn't yet ready and hadn't demonstrated excellence at the 337 00:23:22.180 --> 00:23:26.980 skills that are prior to hiring a ton of reps. the problem with venture 338 00:23:26.019 --> 00:23:29.650 capital is, you know, is to a hammer, everything looks like a 339 00:23:29.730 --> 00:23:33.130 nail. And, as Josh Coppleman said, you know it's jet fuel, 340 00:23:33.289 --> 00:23:36.849 but jet fuel on a go cart will run the go cart into the wall. 341 00:23:37.450 --> 00:23:40.730 So well with the jet engine. I mean just by maybe it is, 342 00:23:40.849 --> 00:23:44.119 burn it if it's now. Anyway, my point is like, I 343 00:23:44.359 --> 00:23:48.920 believe that venture capital is a good tool, but there's a natural rate of 344 00:23:48.039 --> 00:23:53.119 growth that the market and then business will tell you, and capital can sometimes 345 00:23:53.559 --> 00:23:57.750 change that rate of growth, and it can do that, but it often 346 00:23:59.109 --> 00:24:03.869 might not. And so you have to understand what is the market want from 347 00:24:03.230 --> 00:24:06.630 from your product. You don't exist in a vacuum. And if you can, 348 00:24:06.869 --> 00:24:10.500 if you can be a bit more patient about obsessing about your customers and 349 00:24:10.619 --> 00:24:15.019 really building something that is differentiated and unique, and you can have a model 350 00:24:15.140 --> 00:24:21.539 of growth that reflects your confidence around your ability to build something that people love, 351 00:24:21.940 --> 00:24:25.170 then I think that you will be more successful. But the biggest problem 352 00:24:25.210 --> 00:24:29.609 comes when you lie to yourself about where you are in your product development. 353 00:24:29.650 --> 00:24:33.809 Arney, that's the biggest problem. That's a big problem. And then another 354 00:24:33.890 --> 00:24:40.160 problem is can you innovate through difficulty as you're on that ramp? And I 355 00:24:40.279 --> 00:24:45.000 would add the whole struggle of of every early stage founder thinks that they have 356 00:24:45.119 --> 00:24:49.559 to run towards venture capital. They just every everybody else is doing it, 357 00:24:49.640 --> 00:24:52.559 we should be doing it too, and if we're not doing it, we're 358 00:24:52.559 --> 00:24:56.190 failing. Yeah, I think it's that's right. And they get some misconception. 359 00:24:56.950 --> 00:25:00.509 I was going to ask you about a commonly held belief, about about 360 00:25:00.509 --> 00:25:06.190 revenue leadership. What's one that you passionately disagree with? Yeah, but don't 361 00:25:06.230 --> 00:25:11.180 worry, I got this. You know. Okay, I just think I 362 00:25:11.259 --> 00:25:15.420 don't think people understand, including sales leaders. This is the problem. Here's 363 00:25:15.420 --> 00:25:18.940 a big problem and life. I don't think people really understand how money is 364 00:25:19.019 --> 00:25:23.529 made. I don't think they fundamentally, conceptually, I don't think they understand 365 00:25:23.569 --> 00:25:29.849 it and, as a consequence of the that, they here's my answer. 366 00:25:30.130 --> 00:25:33.410 How do they think it's made? You hire a talented sales leader and the 367 00:25:33.490 --> 00:25:37.839 sales leader drives money growth and we pay the sales leader a lot if they 368 00:25:37.880 --> 00:25:41.200 drive that growth and a little if they don't. And if they don't, 369 00:25:41.240 --> 00:25:45.240 we fire them. And really, you know, that's they are, that 370 00:25:45.319 --> 00:25:51.589 they are the hero or the villain and that. And you know sales leaders 371 00:25:51.630 --> 00:25:55.750 hear that and the companies think that sales leaders hear that and think that their 372 00:25:55.789 --> 00:25:59.349 life is intended to be like this roller coaster ride. And I'm not talking 373 00:25:59.349 --> 00:26:00.710 about a count executive, but but we know, as revenue leaders, we 374 00:26:00.829 --> 00:26:06.299 hear we get used to seeing a very large number and offer letter, even 375 00:26:06.299 --> 00:26:08.539 though deep down inside we know that they're never going to pay us that money 376 00:26:08.980 --> 00:26:12.900 because of the way that the compensation is structured. And so we're used to 377 00:26:12.940 --> 00:26:15.700 telling ourselves that we make four hundred grandy or five hundred grand a year, 378 00:26:15.700 --> 00:26:19.170 even though our base salary is two hundred grand and the two hundred that's in 379 00:26:19.210 --> 00:26:23.130 the commission is based on targets of the CFO sets in those targets inevitably are 380 00:26:23.130 --> 00:26:29.170 going to be very, very aggressive and hard to attain the whole structure. 381 00:26:29.410 --> 00:26:33.400 So then we get treated as coin operated and it's like this, meaning that 382 00:26:33.000 --> 00:26:37.680 we respond only to cash incentives. We are not true stewards of the business, 383 00:26:37.759 --> 00:26:42.119 we don't really understand the business, but we are necessary evil to business 384 00:26:42.240 --> 00:26:45.640 growth and that is how money is made, and money is made with this 385 00:26:45.920 --> 00:26:49.750 sort of deal with the devil that you make with your revenue leadership that if 386 00:26:49.789 --> 00:26:53.309 they helping do it, then you're gonna pay them a lot of cash and 387 00:26:53.390 --> 00:26:56.950 if they don't, you're going to fire them. And that's that's the game 388 00:26:57.470 --> 00:27:00.619 and I think that that's you know, I've vial. I just don't think 389 00:27:00.660 --> 00:27:04.980 that's how it works. I don't think that's how we know that's not how 390 00:27:06.019 --> 00:27:08.500 it works. I don't I think the whole thing of like sales leaders being 391 00:27:08.539 --> 00:27:12.220 paid fifty fifty percent base fifty percent commission. I just think it's like total 392 00:27:12.259 --> 00:27:17.809 bullshit. It's total insanity. That's not you don't want somebody with WHO to 393 00:27:18.170 --> 00:27:21.930 have half their money on the come, on the on the next roll of 394 00:27:21.970 --> 00:27:25.849 the dice, on the next quarter. Like that's not you're not going to 395 00:27:26.009 --> 00:27:29.450 induce good behavior. People aren't going to make good decisions for the long term 396 00:27:29.490 --> 00:27:32.960 growth of the business that way. So we have to now this may mean, 397 00:27:33.440 --> 00:27:36.000 you know, the bad news here is that you might get a lower 398 00:27:36.079 --> 00:27:40.400 number on your on your on your offer a letter. But I think most 399 00:27:40.440 --> 00:27:42.640 executives, so for example, revend collectors building executive team. We just hire 400 00:27:42.640 --> 00:27:45.710 a Lee of growth, Laura Gara, relations a saw. Thank you. 401 00:27:45.829 --> 00:27:49.910 Wonderful. No, commission, she doesn't make commission. There's no. All 402 00:27:49.990 --> 00:27:55.390 the executatives, all the people at Revenue Collective, get a twenty percent end 403 00:27:55.430 --> 00:27:59.660 of your bonus based on whether or not we hit our membership goal. That's 404 00:27:59.700 --> 00:28:04.460 it. So that means that Laura can come back to me and say hey, 405 00:28:06.220 --> 00:28:08.019 but she can make she can say that we should slow down and it 406 00:28:08.140 --> 00:28:11.859 doesn't mean that she doesn't get to go on Christmas vacation because she's not going 407 00:28:11.900 --> 00:28:14.890 to hit her number. You know, she can be a good long term 408 00:28:14.970 --> 00:28:18.210 store to the business where. I think most executives, all executive should be 409 00:28:18.210 --> 00:28:19.849 paid the same way. We should and we should be paid so that we 410 00:28:19.970 --> 00:28:23.890 live on our base comfortably and if the company hits its goals at the end 411 00:28:23.890 --> 00:28:27.039 of the year, then we should all get a bonus. That's what I 412 00:28:27.119 --> 00:28:30.240 think. I think a lot of people would disagree with me. I think 413 00:28:30.240 --> 00:28:33.680 a lot of people think that they've met these kind of stereotypical sales leaders and 414 00:28:33.720 --> 00:28:37.720 I think, you know, we're in like the billy being part of moneyball 415 00:28:37.799 --> 00:28:42.190 sales leadership. I think that that's probably not true, that that's what it 416 00:28:42.269 --> 00:28:45.390 takes. I think a lot. I think that the companies that we all 417 00:28:45.470 --> 00:28:49.230 think about, how money is made in revenues generated as an individual support and 418 00:28:49.269 --> 00:28:52.549 it's a team sport and it's a team support that the whole company is engaged 419 00:28:52.589 --> 00:28:56.259 in and we should all be paid based on the company's ability to achieve its 420 00:28:56.380 --> 00:29:03.579 targets and there's no one person that's that's specifically responsible and this isn't an opinion 421 00:29:03.579 --> 00:29:07.099 that you came to overnight. This is something that I've heard you speak passionately 422 00:29:07.140 --> 00:29:11.730 about it. You picked it, but I know this is one of the 423 00:29:11.849 --> 00:29:15.930 one of your favorite topics, because you have had the background and the experience 424 00:29:17.289 --> 00:29:22.009 to know about the pluses and of this approach and you've come up with this, 425 00:29:22.289 --> 00:29:26.799 this bill of rights that speaks to this and that that you have team 426 00:29:26.880 --> 00:29:33.000 members like Fred had mayther, that are proponents of this and that supported, 427 00:29:33.279 --> 00:29:37.789 as you have of Youp candidate going through an interview in a set of conversations. 428 00:29:37.829 --> 00:29:41.589 Yep, that's right. Then it's you know again, I mean that's 429 00:29:41.630 --> 00:29:45.670 the it's not just about how cash is structured. It's also it's it's it's 430 00:29:45.670 --> 00:29:49.029 a whole framework of saying if we're all going to work places a year and 431 00:29:49.069 --> 00:29:52.630 a half, maybe that's the right amount of time. I'm not saying it's 432 00:29:52.630 --> 00:29:53.980 not, actually, I'm just saying if that's going to be the case, 433 00:29:55.099 --> 00:29:57.779 then I would like a different deal. That's right, I agree, and 434 00:29:59.099 --> 00:30:03.660 certainly have have seen that many among the collective our supportive of the concept. 435 00:30:04.059 --> 00:30:10.369 Certainly, the evolution of the of the concepts you're promoting are making the way 436 00:30:10.369 --> 00:30:12.329 around the world. So this is good. This is good new, thank 437 00:30:12.410 --> 00:30:17.849 God, news for us. I don't know how the venture capital community feels 438 00:30:17.890 --> 00:30:19.809 about it, but that's okay, that is what it is. So so 439 00:30:21.369 --> 00:30:22.759 here's another one. Maybe that one of the last question. So what's a 440 00:30:22.960 --> 00:30:30.039 recent thing that you tried that you were surprised by the result? Well, 441 00:30:30.720 --> 00:30:36.470 what a question, I guess. We launched a swag store. And I 442 00:30:36.630 --> 00:30:37.349 mean, if you want to steer me in a different direction, but this 443 00:30:37.470 --> 00:30:41.029 is just what comes to mind. That's that's an amusing one. Yes, 444 00:30:41.710 --> 00:30:45.869 we put up a swag store and people bought a bunch of our stuff and 445 00:30:47.029 --> 00:30:51.380 that that, that was surprises me. That again, like the point that 446 00:30:51.460 --> 00:30:55.660 I'm making, is around like signs of Product Market Fit, signs you're ready 447 00:30:55.660 --> 00:30:59.220 to scale, and and one of the signs is people want your logo on 448 00:30:59.259 --> 00:31:03.849 their bodies. And that was that was a very pleasant surprise that that was, 449 00:31:04.769 --> 00:31:07.529 that people felt that way. I mean that felt obviously pretty amazing. 450 00:31:07.970 --> 00:31:11.769 And generally, again, if you're if you're founder, what you're looking for 451 00:31:11.890 --> 00:31:15.089 those signs, you're looking for those signals that tell you that that's something. 452 00:31:15.170 --> 00:31:19.720 It bigger is going on than just to you because you know, another misconception 453 00:31:19.759 --> 00:31:23.960 or you know, I guess I'm like somewhere between nature and nurture, between 454 00:31:25.039 --> 00:31:29.160 like great man theory and, you know, the environment creating circumstances. But 455 00:31:29.200 --> 00:31:33.150 I do believe that, like, we over attribute, you know, individual 456 00:31:33.230 --> 00:31:38.349 brilliance oftentimes, and the point of product market fit is it that the market 457 00:31:38.549 --> 00:31:41.910 wants something, like a group of people needs something. It's not that I'm 458 00:31:41.950 --> 00:31:47.380 such a genius, it's that this was needed, and that's you're looking for 459 00:31:47.539 --> 00:31:52.220 those signs that you are kind of like aligned with the energy of the universe. 460 00:31:52.539 --> 00:31:55.500 You know that like and if you can just listen closely enough, the 461 00:31:55.539 --> 00:31:56.980 universe will tell you what it wants and then you can just give it back 462 00:31:57.019 --> 00:32:05.890 to the universe. It's a great approach to answering a question. Talking about 463 00:32:05.890 --> 00:32:07.730 swag and ended up talking about the universe. You start with swag and end 464 00:32:07.769 --> 00:32:12.569 up so, I think, about the universal lot. Yeah, well, 465 00:32:12.690 --> 00:32:15.490 Hey, you're you're doing it from a from a great point of view. 466 00:32:15.079 --> 00:32:21.240 I think this has been certainly informative for those that are in early stage startups, 467 00:32:21.279 --> 00:32:24.640 for those that are in early revenue leadership positions. The approaches that Sam 468 00:32:24.799 --> 00:32:31.349 takes are great and give a plug for those early stage founders that get asked 469 00:32:31.349 --> 00:32:35.109 by the revenue leaders. Hey, can I join rebin collective? Well, 470 00:32:35.150 --> 00:32:38.670 I think talking my book here, so you already know that this is not 471 00:32:38.829 --> 00:32:43.630 objective. I'm not a third party. I just think you're a fool if 472 00:32:43.710 --> 00:32:46.019 you don't. Don't. Why would you hire somebody it's not in the revenue 473 00:32:46.019 --> 00:32:50.819 collective? That's you know, first of all, it's cheaper, right. 474 00:32:51.140 --> 00:32:54.539 What's more expensive? Having to swap out leaders every eighteen months, having to 475 00:32:54.700 --> 00:32:59.890 take massive chances because because the person that you hire is this stubborn opstate, 476 00:32:59.930 --> 00:33:01.450 a person that feels like they need to go it alone. Maybe they've have 477 00:33:01.650 --> 00:33:05.410 experience, but how many times have they have the experience? Once or twice? 478 00:33:05.809 --> 00:33:09.890 Through revenue collective you have thousands and hundreds of thousands of years of experience, 479 00:33:10.009 --> 00:33:14.559 or at least thousands of years of experience. I Guess Twenty Onezero, 480 00:33:14.799 --> 00:33:19.200 a few assume everybody lives to like seventy or maybe two hundred and tenzero anyway. 481 00:33:19.559 --> 00:33:24.079 But the point as a quarter of a million years of experience. That's 482 00:33:24.880 --> 00:33:29.509 I want my people, the people that I hire, to be supported and 483 00:33:29.630 --> 00:33:32.150 ultimately, this is way, way cheaper, a way to make sure and 484 00:33:32.230 --> 00:33:37.509 and sure that the people that I hire feel supported and are able to handle 485 00:33:37.829 --> 00:33:42.740 challenges that I haven't seen before, that they haven't seen before, in a 486 00:33:42.779 --> 00:33:45.180 way where I have some confidence that there's a resource that they're leveraging, that 487 00:33:45.619 --> 00:33:50.859 that has that experience. So I think that somebody said it's it's like an 488 00:33:50.859 --> 00:33:53.859 iron man suit for my leadership, for my sales team, a revenue collective, 489 00:33:53.900 --> 00:33:58.650 and that's whether it's revenue collective or something else, make sure that you 490 00:33:58.730 --> 00:34:01.609 put a group of resources and experts around the executives that you hire and look 491 00:34:01.690 --> 00:34:05.650 to extend the range. And if you do that, frankly, you can 492 00:34:05.690 --> 00:34:09.960 hire younger people or people with less experience and you can get more traction and 493 00:34:10.119 --> 00:34:14.320 more more leverage out of them. So, anyway, that's my plug. 494 00:34:14.599 --> 00:34:17.280 If you want to check it out, it's revenue collectivecom on. If you 495 00:34:17.559 --> 00:34:21.400 I guess, you can email me at Sam at revenue collective thatcom if you 496 00:34:21.440 --> 00:34:23.469 want to learn more. Reading the screw, reading ahead of the script here. 497 00:34:23.469 --> 00:34:27.150 I was I was going to ask you about I was I was going 498 00:34:27.230 --> 00:34:30.590 to you know, a dif additional plug for you that this is an a 499 00:34:30.670 --> 00:34:34.710 community that is not just for leaders, right. Yeah, well, that's 500 00:34:34.750 --> 00:34:37.230 I mean it's for leaders and aspiring leaders. You know, it's for we 501 00:34:37.349 --> 00:34:42.940 have an associates community, over a thousand people that are that are looking to 502 00:34:42.980 --> 00:34:45.860 take that next step and we are on leaving executive community for people that are 503 00:34:45.900 --> 00:34:49.260 either that have been there, done that and want a mentor, to the 504 00:34:49.260 --> 00:34:51.900 point of my last comment, or are still trying to get to the to 505 00:34:51.900 --> 00:34:54.409 wherever it is a the want to go and also need that help and support. 506 00:34:54.769 --> 00:34:59.530 Fantastic. Thank you again, Sam for your time. It was wonderful 507 00:34:59.530 --> 00:35:02.530 engaging with you and appreciate all the stories and perspectives. Thanks, John, 508 00:35:02.570 --> 00:35:07.400 great talking with you. Thanks for your membership. My pleasure. So thank 509 00:35:07.440 --> 00:35:10.480 you again for listening to this episode of the Revenue Series on be tob growth. 510 00:35:10.920 --> 00:35:15.639 I'm your host, John Grispin, founder and sales coach at early revenue. 511 00:35:15.159 --> 00:35:17.400 Please connect with me on Linkedin. I'm gonna have it to answer any 512 00:35:17.440 --> 00:35:22.710 questions. Will provide recommendations. You can also you know me at John at 513 00:35:22.789 --> 00:35:27.789 early REVENUECOM. Thank you for tuning in and subscribing to be tob growth and 514 00:35:28.309 --> 00:35:34.710 until next time, I'm out. Are you in early stage tech founder that's 515 00:35:34.750 --> 00:35:37.500 frustrated by limited sales. Do you like the time to dedicate to a traditional 516 00:35:37.619 --> 00:35:44.219 sales training program? John Crispin's earlier revenue sales program helps early stage founders accelerate 517 00:35:44.300 --> 00:35:47.139 sales in large accounts. He's built a playbook that transfers what he's learned as 518 00:35:47.139 --> 00:35:52.210 a founder and sales leader into a condensed, easy to implement program. If 519 00:35:52.210 --> 00:35:55.449 you're ready to increase your startup sales capacity, is it early Revenuecom to get 520 00:35:55.449 --> 00:35:57.170 started today?