Transcript
WEBVTT
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Yeah,
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welcome back to BTB growth. I'm dan
Sanchez with Sweet fish Media and today
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I'm joined by Jonathan, rava, who is
the head of thought leadership at apps
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flyer, Jonathan, Welcome to the show.
Thank you very much. Happy to be here.
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So for those of you who are just tuning
in and maybe you missed the last
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episode. But we are kicking off a deep
dive into the topic of thought
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leadership, marketing and thought
leadership in general. It's a topic
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that I've become more and more
passionate about as I've studied it
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over the last year, I've read every
book on the topic, but I still have so
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much to learn. Every topic has all its
big points, but it has so many nuances
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and so many different ways of doing it
and honestly, there's only so much you
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can learn from books and while I'll be
sharing my insights from some of the
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books I've read over the course of this
series, one of the big things I wanted
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to do and we do this with every deep
dive, is talk to the people in the
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trenches, talk to the people who are
doing the work day in day out because
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everybody listen to this nose. Like,
there's a huge difference between the
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people who just read about a subject
and the people who actually like live
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this and do this and breathe this. Like
It goes beyond books and if you're a
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marketer and coming out of like, had
studied marketing in college, like you
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kind of know, like you thought you
learned, even if you did well in
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college, you're like, oh, but I didn't
know within one year of work, I feel
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like I learned like 10 years worth of
college of what I learned and marketing,
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right? Because having your hands deep
in the subject matter yourself is just
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a huge difference. So I'm excited to
talk to Jonathan who's the the head of
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that leadership, as I mentioned before,
and I'm excited to talk to him
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specifically because he's got more of a
unique background. A lot of people get
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into thought leadership through the
route of public relations. It's a very
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heavy communications and we'll we'll be
talking to some practitioners who are
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on the pr side. I was excited to talk
to Jonathan because he comes from a
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different background. So Jonathan tell
us a little bit about how you got in,
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like, or tell us like from the
beginning of your career, like how did
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it start and then how did it slowly
progress into being the head of thought
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leadership for a company? Sure, I have
to say right from the get go that, you
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know me getting to where I am right now,
it kind of happened by mistake. Like I
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think a lot of careers tend to do that.
I came from a biz dev sales and
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progressed later on into marketing,
into marketing, let's say writing based
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marketing roles. So I used to be uh the
voice of a company in forums and then I
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did some meetups and did a lot of texts
and and and writing regarding that. And
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then I was head of brand marketing, it
was all in the mobile marketing stage
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which abs fire belongs to. But my real
passion was always writing even before
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I started my career, that was it. And
what happened is that just because of
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my knowledge in the mobile marketing
industry, the Ceo of the company, you
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know, he picked me on linkedin not
surprisingly and we knew each other and
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he asked me to come for for an
interview in the interview, he told me,
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listen, I want you to do community
marketing but on the side I also want
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you to write for our Ceo. So this is
how I got the role. I was head of
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Community marketing for a long time.
That was that was my my official title.
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What happened is is that you know, we
we we took the community marketing on,
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you know, on the back burner didn't
really work out. We didn't know which
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way to go. So I was focused on the Ceo
of the company writing his linked in
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and his blog post. And since he's so
busy I just got bored. This is what
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happened. And instead of not doing
anything, I talked to the Ceo and said,
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well we're while I'm here let me write
for you. Then I talked to Chief People
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Officer. I told I told him let me write
for you as well. And it started to
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expand and then the Chief people
Officer and then non executives and it
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started to expand. And in the course of
one year and nine months, it's actually,
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it's kind of interesting that we're
talking this week because yesterday,
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the 100th person in the company that
I've written for published a thought
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leadership posts on linkedin. So it
grew from run to 100 Within about two
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years. But it was never the goal. This
isn't why they brought me to us, right?
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They brought me to write to the Ceo,
but I ended up understanding that one
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isn't enough. Even if it is in the top
of the pyramid, everyone has a voice,
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everyone gets to share their voice and
thought leadership. Maybe I'm talking,
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maybe you're gonna ask me that later on.
But thought leadership is totally
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democratized now. It's not just for
execs that's just it, it's just it's
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not like a pr thing that you put an
article or like a thought leadership
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item on inc dot com or entrepreneur or
fourth, it's not it anymore, we're in a
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different different error in terms of
Saudi worship. So I gradually started
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writing for everyone in the company and
in any position, any role in any
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seniority level, that's kind of my
story, I love that, I love where you're
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going with this. I'm going to circle
back around the democratization of
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thought leadership and I think we have
a lot of similar opinions already
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forming at Sweet Fish Media. Um We have
a we actually have a term for what
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we're calling it, but before we get
there um I want to circle back to what
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you were doing, you said you are
writing early on like what kind of
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stuff were you writing before you got
into mobile marketing and community
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management. How what kind of writing
were you doing? I always had a passion
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for writing but it wasn't professional
like I used to write short stories, I
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even try to get on, just get a second
degree in literature, but then I
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started my career so I couldn't you
know, finish and get my degree, but I
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was always, I always had a passion for
writing, It doesn't matter how and what
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and I guess what I'm doing right now,
it fits me like a glove because I get
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to write every day, that's what I do.
I'm like 100 and 10% focused on writing
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and each of those thought leadership
post that I write and I've written 635
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so far, I have uh I have a google sheet
with all of them, so I know each of
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them, or at least most of them have
kind of a story. So even if it's
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professional, I kind of write short
stories or at least something with a
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theme in the narrative and this is what
I have fashion for. That makes so much
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sense that it has more of a narrative
to it. I mean, I know a lot of the
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things we remember we remember, because
there's a little bit of a story there,
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it kind of gives context for the idea
and actually an application to the idea.
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What usually thought leadership is kind
of seen as like a um I don't know, like
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an idea solution to a problem um or
point of view, but all those things
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have context and story provides that it
makes a little bit more memorable, so
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that kinda makes a lot of sense. You
said you'd gotten into mobile marketing
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and brand marketing. Tell me a little
bit more about that. I was always like,
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I don't know thrilled about about
mobile phones even in the days of, you
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know, Nokia Symbian phones. So this is
how I started really my career as an
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account manager and working as an
advertising manager from cellular
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company and then went into that
business development slash sales pit.
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You know, we can call it it now because
they say they always say it's like
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business development but usually it's
just sales and I'm a lousy salesperson.
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So I gradually moved into marketing
because that was actually my way to
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bring in leeds. So I I used to work for
an ad network and I really felt as a as
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a salesperson about bringing in the
leads and closing them. Huh? And I
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found out when I started doing
something that I loved like being the
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voice of the company, advising people
in developing like mobile developer
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forms, I started bringing in the leads
like I started actually doing what I
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was supposed to do as a lousy
salesperson. So and again it all boils
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down to when you do something you have
passion for your ultimately much better
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than anything else you will ever do. So
circling back to the topic of
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democratizing thought leadership. Why
would you say that? It's it's no longer
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just the C suite anymore, like what's
killed that essentially? Why is that
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dead? I think it's hard to, it's hard
for a lot of companies to praise, to
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praise Microsoft. But the truth of the
matter is I think it's linked in, I
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think Lincoln made the difference. Um
it's like, you know, again, it used to
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be like the tech blogs are like the big
tech close at the Techcrunch and the
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Venture Beat and the entrepreneur dot
com and the Forbes and all of those,
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you know, those were where the
executives wanted their spot and Forbes
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whatever. And it was like, it was a
very small portion of the company that
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even got to a place that they could
voice their opinions and nobody ever
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try to take a different direction in
terms of company strategy, in terms of
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their marketing strategy. Yeah. You
want the Ceo or the CMO or the Ceo or
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the CPO, you want them to get
interviewed and you want them to to
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share their voice. But I can tell you
that in that app supplier the people
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with the most, the highest amount of
followers on the Ceo. It's a talent
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sourcer which which, you know, she gets
people to work for a bachelor which is
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now, she's now in talent marketing uh
and the head of sales in in games in
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the U. S. These are the people that
make probably more different than even
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opposed by the Ceo. Although of course
he matters a lot. Again it's not this
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or that it's everyone. The power of a
company in thought leadership is the
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mass is the mass is is the is the
diversity. It's the amount of people
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that get to share their voice and speak
up and brand the company as a leader
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makes so much sense. I mean the social
media has kind of been known to
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democratize lots of things, lots of
communications but that thought
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leadership it would democratize as well.
I mean I've seen it myself where it's
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like somebody's getting more traction
for a company and they're just a
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specialist. Sometimes. I literally see
entry level employees who have more
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followers and get more engagement on
linkedin all the time. More than the,
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the heads of the company. So you're
right and companies can either let that
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person go about or it can actually
maybe pull that person into, into some
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kind of program for the rest of the
company. It's something we do here at
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Sweet Fish. We actually have what we
call the Lincoln evangelist program
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where we have some requirements for the
employees, but we actually even throw
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resources behind employees linked in
accounts knowing that it works
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remarkably well. And some, some
employees do better than others. Some
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just know how to write well and like
their post just connect and go viral.
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Um, and they all have their own unique
voices. So we found it's been working
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particularly well. What are some of the
advantages you've seen? Um, as you get
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more and more employees on board at
apps flyer? What's happened differently
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because you're bringing more people
into it than before? First of all, we
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didn't, you know, I dare say I'm not to
see, I'm not the CMO, but I dare say
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that, you know, thought leadership
wasn't really weaved into our marketing
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strategy before I started my role. Now
it's weaved into it, it's not weaved
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into it in terms of that's what we're
constantly thinking about. But when
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we're talking about the difference
between dimension and legion, then
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thought leadership really takes over
this is where this is where we shine.
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Once you understand that thought the
issue isn't meant to give you leads and
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I think that's the, that's the biggest
impact that we made in the that I made
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in the company. Then we realize that
this is a dimension to another legion
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tool, it's a branding tool. Then you
realize the impact that it has. The
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impact that it has is not only on the
lead to get the impact that it has is
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the amount of people who request work
for us as employees to work with us as
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partner to buy from us as customers.
You know, it's all of the above and you
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can see like a lot of things in life,
it goes viral, like the amount of
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excitement people have about them being
thought the earth, it spreads around
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the company and people other people go
and say, you know, I want some of that.
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So it's exciting for the rest of the
employees. Like it's almost like a,
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it's a way to reward employees by
giving them exposure of a kind and
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helping them develop in their career.
Would you say it's like almost like an
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incentive to remain at apps fire? I
don't know if it's an incentive, but I
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think it will be you don't want to
disregard the fact that people that are
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thought there's will later on get
better offers, improve their careers
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and get just get climbed the corporate
ladder faster. You know, it's a kind of
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like singing in the shower, you may be
very, very good at what you do, but if
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you don't voice it out, less people
will notice it and and people
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understand that. And, and as a company,
I think that's a that's a big challenge
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for a company to say, I'm not afraid of
building people's reputation and
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risking losing them because they get to
be in the spotlight and then, you know,
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other companies will just grab them, a
company needs to realize it and say,
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I'm not afraid, you know, I might lose
some of them, but it's worth my while
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because the impact on my brand is
dramatic. So we're going to democratize
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thought leadership within a company for
the listeners who are listening to this
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in our interested or starting to become
curious like, huh? What would that look
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like? The, roll it out? How would they
know if this is a good approach for
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their company? Are there anything any
kind of companies that this probably
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wouldn't be the best best approach for?
We'll start with that. Like are there
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any companies that this wouldn't be a
good idea for it? You can think of. I
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actually don't, I'm sorry to say I not
only do, I think this fits all
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companies, especially high tech
companies, anyone who has any kind of
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relevance to linkedin or social
networks, I think this fits all roles,
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like from the ceo to the janitor. I'm
sorry to be non politically correct,
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but every single person in the company
has something they can speak about and
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every single person unless the company
wants wants just to waste money has
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some sort of significance for the
company's results and if so they can
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speak about them. So this fits in my
eyes. This fits not only every company,
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it fits every employee in every company.
Okay. That's interesting. I'm trying to
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think through companies that I think
might not be as good of a fit. Like
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high tech makes sense because usually
high tech is high tech because you're
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pushing the envelope in some way. It's
innovation and innovation and
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leadership Marketing go really well,
right. Thought leadership is almost
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like the positioning of innovation. But
for other companies, maybe you're the
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low cost leader in your category and
you sell commodities and you just do it
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better and faster and can deliver it at
a lower cost than most people. How does
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thought leadership work its way into a
company like that? If you're selling
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commodities, it's all about thought
leadership in in essence, it's all
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about creating some sort of awareness
two Your expertise and to a problem. So
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this fits everything. It doesn't matter
if you're selling hardware, computers
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or a suspect from like uh like apps,
right? It really doesn't matter. You
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need to speak about what people care
about, not about yourself, not about
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the company, only about what people
care about. And you know, it fits, it
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kind of fits everyone. It fits me to
see if it's me to be, maybe the
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platform is different. Maybe if you're,
if you're doing me to see if your end
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customers on companies, there are
people then then go to facebook or or
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uh I don't know or twitter, twitter
fits everyone but instagram or facebook
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or other places. If you're selling, I
don't know, microchips then go to a
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technical platform where people discuss
it and talk about that stuff. But if
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you're talking about business then go
to Lincoln and talk about business. So
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I'm still thinking about like someone
who sells commodities maybe like, I
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don't know like manufacturing parts to
manufacturers, right? Commodity, just
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steal something like that. I was
wondering if like if you're trying to
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come up with a thought leadership
position for those companies, would you
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be like interviewing employees and how
they keep costs low, how they're
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efficient they are because that's what
people care about is getting the bottom
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dollar right? I'm not sure that they
care about how it's made more than
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getting the low cost, getting the goods
at low cost and making sure they're at
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a certain quality level or whatever. Um
But maybe there's a story, there may be,
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there are thought leadership positions.
Um I think about a popular grocery
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store that's been kind of blowing up
here in the US that beating out things
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like walmart is all the, so it's kind
of a german grocery chain and I don't
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think they have all the there in Israel,
but it's essentially just efficient.
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They only have a few employees and the
employees are cross trained and you
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can't like grocery carts, you don't
leave them in the parking lot, you have
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to put them back to because you have to
get to use a quarter to like unlock it
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and put it back at your quarterback.
But they have all these like little
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things that are just different and
bring all their prices down real low.
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There are also small compared to like
the typical huge walmart stores we have
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here. But I know they have a rave like
a huge following and a cult following
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for this grocery store because they
deliver good stuff and it's cheaper
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than everywhere else. Um But almost
think like no, I can see a thought
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leadership position for a store like
that even though they're the low cost
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leader. I don't know if leadership
lends itself as well to a company like
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that as it does to innovative companies.
But I could probably see a way where
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thought leadership can be used even for
most companies though I'd be interested
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like with you are rolling out this kind
of a program and you want to go beyond
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the C suite, you're starting at a new
company, they want to get started. How
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do you roll this out? Well, that's
that's a great question. I don't know
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what I what I would have done
differently. But I I can tell you that
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right now I kind of have across a very
distinct process with with a new person.
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Like what I've learned in the in the
past two years is that each person is
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very very different in the work process
and his writing styles and it's writing
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skills and it is enthusiasm and in this
and everything about each and every
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person that right is different. But the
beginning is usually the same. What I
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do is I kind of interview them. Like I
since I'm in mobile marketing and I
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have the experience of the of the
industry in which we we operate so I
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kind of know you know the basics but
then if it's a C. T. Oh I don't know
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anything about it and if it's the chief
people officer I certainly know, don't
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know anything about HR So I needed to
learn that stuff about what they do. So
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what I do is just I just interviewed
them and when I interview them I
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usually just asked them very very
typical questions about stuff that they
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have been involved in and what they
think about A. B. And C. In the
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industry, in the company challenges
failures. I really like those because
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people can really it really resonates
with people because everybody fails um
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successes uh limited. But we we talk
about them as well about that as well
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and anything they have any passion
about, basically I'm looking for their
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passion and in my Experience 100% of
the people I talked to the difficult
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was the easy ones. They all have
passion. So I'm trying to find those
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and then I just asked them a question
is usually a process with a google,
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like a conversation with in zoom like
we're having right now, then a google a
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google dog with questions they answer
and each of their answers, I turned
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into a draft, they look at it, then we,
you know, we ping pong the style and
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you know, the narrative and everything
and then, you know, the process becomes
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much, much easier Down the road once we
got we start, you know, sending a few
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out and they kind of get to know what
it feels like to be a thought leader,
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to be, you know, to for people to like
and comment and their view, the profile
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views goes up 250% suddenly and they
get a lot of connection requests so
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they need to get used to it and I need
to encourage them all the time. So for
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a lot of times it's uh for many in many
occasions I just, I hold their hand for
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a very long time. Hey everybody Logan
with sweet fish here. If you're a
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regular listener of GDP growth, you
know that I'm one of the co hosts of
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the show, but you may not know that. I
also head up the sales team here is
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sweet fish. So for those of you in
sales or sales ops, I wanted to take a
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second to share something that's made
us insanely more efficient lately. Our
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00:22:09.870 --> 00:22:13.970
team has been using lead I. Q. For the
past few months and what used to take
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00:22:13.970 --> 00:22:19.700
us four hours gathering contact data
now takes us only one where 75% more
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00:22:19.700 --> 00:22:24.160
efficient were able to move faster with
outbound prospecting and organizing our
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00:22:24.160 --> 00:22:28.980
campaigns is so much easier than before.
I'd highly suggest you guys check out
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00:22:28.990 --> 00:22:35.200
lead I. Q. As well. You can check them
out at lead I Q dot com. That's L E A D
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00:22:35.210 --> 00:22:43.230
I Q dot com. All right. Let's get back
to the show, man. It's, we're doing
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something really similar at Sweet Fish
Media. So even before we started
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recording this interview, he's like, he
asked cause he's looking for more
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people. It's doing what he's doing. I'm
like, we're getting really close. We're
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getting, I'm behind you, but I'm not
far from you. But we've been, I've been
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systematically interviewing employees
and trying to get them set up as I'm
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not positioning them as like thought
leadership content. We're telling it
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the Lincoln evangelist program, right?
But I'm usually trying to find their
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unique spin and I'm usually trying to
figure out how to do somewhat tie it
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back to the company. but not
necessarily like we have some people
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that have, like a, like one of our
podcast producers runs a podcast about
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uh, it's called recruitment hell, right?
So uh, recruiting hell, if you, so if
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you want to find a good show on how to
be better at finding jobs and getting
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out of recruiting hill, like you can go
search that in the podcast right now.
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Great show. But I'm trying to figure
out ways to like incorporate both. How
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do we pump up his positions that he's
developed with his own personal brand
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as well as crossovers between, of
course, podcasting since he has a
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podcast in the brand. I'm wondering how
you're managing that process when
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you're interviewing people, Are you
trying to position them on the things
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that they're passionate about and, and
tie it back to the company? Or do you
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try to tie it back to the company more
so like how are you balancing that?
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Okay, When I do, I do a few uh sessions,
you know, I lecture So for some
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companies and I always use one of the
slides there, the first size about how
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to do thought leadership. I used the
slide from Fight Club. Well, you see
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brad pitt without a shirt and it says,
the quote is the first rule of fight
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Club. You do not talk about fight club.
So the first rule of thought leadership,
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you never talk about your company, You
never talk about the company. So my
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role is, it's like 100% thought the
issue of 0% promotion. You know, that's
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why I personally, again, you know,
everyone can do whatever they want. You
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know, I'm not telling anyone how to do
their own business, but I I try to stay
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away from the world evangelist because
evangelists which are great, I'd love
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to be an evangelist one day. They're
promoting the company. I don't want to
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promote the company. Okay, what what I
sense when people right on Lincoln, is
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that the minute you kind of smell that
this is a promotion, People lose 90% of
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their, you know, their attention of
their attention, you know, and people
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can smell it a mile away like sharks
and then when it becomes a promotion,
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it's not interesting anymore. It's like
a billboard on a highway and you know,
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you forget about it. The main goal in
the audio ship is to inspire people or
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to get people to to feel something. It
sounds like a cliche, especially when
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we're talking about the business was
who wants to feel, you know, this is
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this is business, it's not about
feelings, but people feel inspired.
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They don't think they're inspired, we
want to inspire them and we can't do it
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If we're talking about our company. So
for me it's 0% promotion. Like and and
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and it's tough but that's what that's
what and we can't always get there but
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that's where we're always going to aim.
So funny. I've used that same picture
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of fight club but I have a different
rule and my rule is the number one rule
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of thought leadership is that you can't
call yourself a thought leader. Oh
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that's pretty good. As you call
yourself a thought leader. You can be
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one, you can aspire To be one, you can
work towards being one but you can
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recall yourself one right? Completely
agree. That's very true. Even worse.
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Probably in my opinion, worse than just
promoting your company out, right? Is
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calling yourself a thought leader and
that's what everybody rolls their eyes
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and that's why I thought leadership
kind of has a kind of has some baggage,
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right? It's got a little cringe e
sometimes, but it is what it is. It's a
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tried and true topic. But man, it's
it's interesting. Maybe I need to
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change the name of our program because
we don't intend for employees to
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promote the company specifically and
talk about sweet fishes services. And I
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find that good evangelists, even for
other companies that are there
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literally like their job title is
evangelists don't talk about the
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company. They're usually promoting the
ideas of the company, maybe the
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position of the company and there their
way of thinking. But they're rarely
350
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ever talking about the company Ethan
beauty of a bomb bomb comes to mind.
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I'm like, I'm like Ethan doesn't really
talk about bom bom that much. He's
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promoting the ideas behind bom bom and
the personal video sharing software
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they have. So I agree that that's
that's a really important rule even
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then when it comes. So maybe maybe you
don't position it to talk about the
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company, but do you, do you try to
bring it, do you do when you're
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crafting thought leadership for maybe
like your your you said your head of
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people, your HR person, Are you mainly
helping that person talk frame up her
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opinions on HR or does it tie back,
does it somehow tie back to the, you
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know, the topic your customers are
interested in? Maybe maybe they're not
360
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as interested in HR Now I every person
talks about what they do, they don't
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talk about what they don't do because
it has to be driven from their passion
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and from their expertise. This is how
we want to portray them. So an HR
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person doesn't matter if the chief
people officer or the head of people
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analytics or I don't know a recruiter.
Um they're gonna talk about HR, they're
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gonna talk about careers, they're going
to talk about people living, we're
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going to talk about the onboarding new
employees, they're gonna talk about why
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we're having breakfast in the company.
What's the importance of Brexit? I'm
368
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mentioning it because it's one of my
favorite, my all time favorite posted.
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I've written, why do we have breakfast
in the company? It's not about giving
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people the perks, it's about connecting
people, that's that's the main thing.
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And we can talk about that, about why
we're having breakfast in the company
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without mentioning apps. Fire at all.
Okay. Just by raising the awareness
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that we understand that breakfast is
for connecting people. This means for
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people that we understand that we want
to connect people and this makes our
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company a better company to work for in
the eyes of the reader. That's all we
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want to do. We don't need a link in the
end of here's the open positions. We
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00:29:02.890 --> 00:29:07.660
don't need it, they're going to search
for it. It's again, we're going back to
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where we started. This is the
difference between dimension and legion,
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and I would really recommend that you,
if any one of our listeners or you if
380
00:29:16.650 --> 00:29:21.460
you don't know, chris walker, uh, from
refined labs, look him up on election.
381
00:29:21.460 --> 00:29:26.410
He talks about the difference between
legion and imagine all the time. And I
382
00:29:26.410 --> 00:29:30.820
really dig that because up until a few
years ago, nobody really understood the
383
00:29:30.820 --> 00:29:34.880
difference and there's a huge, huge,
huge difference. Yeah, Now we just, we
384
00:29:34.880 --> 00:29:40.060
just finished up a deep dive last month
on demand gen we had chris on the show.
385
00:29:40.440 --> 00:29:44.540
It was good to get clarity on demand.
Gen is essentially generating demand,
386
00:29:44.550 --> 00:29:49.500
helping people want what it is. You
sell not necessarily you, but for the
387
00:29:49.500 --> 00:29:52.670
general category, it's almost like
you're creating more desire for it
388
00:29:53.040 --> 00:29:57.240
versus legion is capturing that desire,
right? I mean, you could do just legion
389
00:29:57.240 --> 00:30:00.420
because there's in some categories,
there's already demand for it. So you
390
00:30:00.420 --> 00:30:05.200
just go and bid on adwords and S Ceo
and capture it. But demand gen is going
391
00:30:05.200 --> 00:30:08.880
out ahead of that and creating more
demand for it, you know, and hopefully
392
00:30:08.890 --> 00:30:13.310
more demand for how you do it right. Um,
so thought leadership certainly dips
393
00:30:13.320 --> 00:30:16.540
into that. I find that thought
leadership and I've heard you said this
394
00:30:16.540 --> 00:30:21.280
already like overlap somewhere between
brand and demand jin doesn't dip into
395
00:30:21.280 --> 00:30:26.320
legion, but it's like floats between
those two To come back to how you
396
00:30:26.320 --> 00:30:29.500
rolling this out of your company though.
If you were starting over, would you
397
00:30:29.500 --> 00:30:33.780
roll this out as an announcement to all
employees? How do you like if it's a
398
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larger company you have like 200 and
500 or more employees, it becomes too
399
00:30:38.340 --> 00:30:41.270
overwhelming for a single person to
write thought leadership content for it.
400
00:30:41.270 --> 00:30:45.080
So like how do you roll it out? How do
you select employees who's in and who's
401
00:30:45.080 --> 00:30:53.340
out of this program or out of this? You
just touched a very uh sensitive point.
402
00:30:53.340 --> 00:30:57.490
You know, in my in my in my role it's
really hard. I don't, first of all I
403
00:30:57.490 --> 00:31:02.080
don't discriminate, I don't choose
anyone over the other. I let it I
404
00:31:02.080 --> 00:31:07.700
usually it's kind of my role expanded
like like in a viral way so people
405
00:31:07.700 --> 00:31:12.140
heard and then people talked and then
they came to me. I kind of created a
406
00:31:12.140 --> 00:31:16.760
demand jin campaign with what I was
doing inside the company. So people
407
00:31:16.760 --> 00:31:23.290
came to me and it kept expanding. I
don't say no to anyone. But what I've
408
00:31:23.290 --> 00:31:29.730
learned is that some people would want
me to write one piece for them and then
409
00:31:29.740 --> 00:31:34.460
they decide it's not for them, you know
to invest so much because thought
410
00:31:34.460 --> 00:31:38.620
leadership is an investment, I can do
all the work. But even when I write the
411
00:31:38.620 --> 00:31:43.880
entire piece, people still have to
publish it and then to comment when
412
00:31:43.880 --> 00:31:48.460
people comment and to add the increase
their network etcetera etcetera so they
413
00:31:48.460 --> 00:31:52.810
need to invest in it. So a lot of
people can't handle it on on a daily or
414
00:31:52.810 --> 00:31:58.590
certainly on a on a weekly basis. So
what happens is I work with everyone. I
415
00:31:58.590 --> 00:32:03.950
say yes to everyone and I'm in my
capacity, I'm pretty full, yes, I'm
416
00:32:03.950 --> 00:32:10.040
very busy. And what I try to do, which
I haven't succeeded 100% yet is to
417
00:32:10.040 --> 00:32:17.180
teach people how to write and then
turning me into less of a of a writer
418
00:32:17.180 --> 00:32:22.530
and more into an editor, which makes my
life a bit easier and quicker and
419
00:32:22.540 --> 00:32:26.970
increases the frequency. But in order
to do that, that person has to have a
420
00:32:26.970 --> 00:32:33.350
certain skill set like writing skills
and ideation skills. So a lot of people
421
00:32:33.350 --> 00:32:37.350
have, you know, our super professional
have a zillion ideas, but they don't
422
00:32:37.350 --> 00:32:42.300
know how to bring it out of themselves.
And that's one of my biggest roles as
423
00:32:42.300 --> 00:32:47.720
head of thought leadership is taking a
putting my my hand literally inside
424
00:32:47.720 --> 00:32:53.220
their throat and night taking the ideas
out and you know, presenting to them
425
00:32:53.220 --> 00:32:56.880
and saying, here's here's what you
should be writing about and then here
426
00:32:56.880 --> 00:33:00.660
and say, all right, you know what, this
is interesting. Yeah, that's right
427
00:33:00.660 --> 00:33:06.580
about it. So, it's kind of a never
ending story. Um some do that, some do
428
00:33:06.590 --> 00:33:12.380
some do the others and I do favor when
stuff is like sometimes stuff is urging
429
00:33:12.380 --> 00:33:17.450
with the ceo I'll always give him like
priority, but I will never say no to
430
00:33:17.450 --> 00:33:22.160
anyone who wants me to write a piece
for him, no matter what the subject is.
431
00:33:22.840 --> 00:33:27.500
Gotcha. Something we're trying here is
by if we're going to put a company
432
00:33:27.500 --> 00:33:30.450
resources behind someone's personal
brand and we want to do it because
433
00:33:30.450 --> 00:33:35.420
honestly, I've I uh I did some research
and even in our hubspot account, I can
434
00:33:35.420 --> 00:33:40.220
track where like our income, our
pipeline was generated um and Lincoln's
435
00:33:40.220 --> 00:33:43.580
through the roof. And I know it's
because a bunch of us are posting on
436
00:33:43.580 --> 00:33:46.980
linkedin and getting massive traffic. I
can track it from just reach to
437
00:33:46.980 --> 00:33:52.570
comments and then to our inquiries and
uh to to pipeline right when they
438
00:33:52.570 --> 00:33:55.080
become a customer and say like, oh,
like how'd you hear about us, lengthen
439
00:33:55.080 --> 00:33:59.990
shows up a lot and it's produced a ton
of revenue, hence we're expanding it.
440
00:33:59.990 --> 00:34:04.030
It was just the kind of the executive
team with a few extra people, but now
441
00:34:04.030 --> 00:34:07.020
we're just kind of rolling it out
company wide. one requirement I'm
442
00:34:07.020 --> 00:34:11.480
putting in place and I might, I don't
know, we'll see how this goes is that I
443
00:34:11.480 --> 00:34:16.080
want them to write at least for a month,
a couple of times a week. And just to
444
00:34:16.080 --> 00:34:18.969
get into the habit of writing of just
going through it and then continue
445
00:34:18.969 --> 00:34:21.550
writing as long as they're part of the
program and we're helping them produce
446
00:34:21.550 --> 00:34:25.639
content. Now, we have a more entry
level employee that's helping them
447
00:34:25.639 --> 00:34:29.889
flesh out their ideas. I usually do the
first interview um where I'm talking to
448
00:34:29.889 --> 00:34:32.600
them and kind of like you like you're
pulling the ideas out of them, it's
449
00:34:32.600 --> 00:34:35.460
really kind of like getting all their
ideas out on the table and then someone
450
00:34:35.460 --> 00:34:38.560
like you where I can like be like, oh
well actually that's a unique idea.
451
00:34:38.940 --> 00:34:42.179
That's pretty good. So you're calling
out the ones that they didn't even know
452
00:34:42.179 --> 00:34:46.800
were like unique and helpful and that's
probably the hardest part, in my
453
00:34:46.800 --> 00:34:50.870
opinion, is actually having the
expertise to know which ideas are worth
454
00:34:50.870 --> 00:34:54.670
putting out there, which ideas are not.
I find that's the value I can provide.
455
00:34:54.670 --> 00:34:57.660
And then we have a writer that is a
good writer and can write clearly and
456
00:34:57.660 --> 00:35:01.520
she's really fun, witty and can help
them flush out those ideas into more
457
00:35:01.520 --> 00:35:06.000
things if she can if I can get them to
talk about a couple of them. But that
458
00:35:06.000 --> 00:35:10.090
but that's a very important point. I
think it's it's in terms of of of
459
00:35:10.090 --> 00:35:15.050
writing twice twice a week or once a
week, writing is a muscle. You know,
460
00:35:15.050 --> 00:35:19.440
it's it's a muscle you have to train it
to get better. It doesn't work any
461
00:35:19.440 --> 00:35:24.590
other way. Some people are more skilled,
other or less skilled but they all need
462
00:35:24.590 --> 00:35:31.230
to practice it. Which is why by the way
I'm writing myself for myself, I didn't
463
00:35:31.240 --> 00:35:35.310
I I didn't write on linked in before I
started this position. I'm writing it
464
00:35:35.320 --> 00:35:38.860
to understand what about the other
people that I write for going through.
465
00:35:39.540 --> 00:35:44.430
You need to practice what you preach
and everybody needs to do it on some
466
00:35:44.430 --> 00:35:48.560
sort of a regular basis to to improve.
And I do agree with you that sometimes
467
00:35:48.560 --> 00:35:52.630
it starts with the with the executive
merely because the fact that other
468
00:35:52.630 --> 00:35:57.310
employees see the executives and want
to imitate in a very good way The
469
00:35:57.310 --> 00:36:02.510
executives. So it would start with the
executive, but then I think in a
470
00:36:02.510 --> 00:36:08.330
company um certainly a sauce company, a
B2B company, you want that kind of
471
00:36:08.330 --> 00:36:14.500
inspiration to trickle down to every
employee. Fantastic. I hope more and
472
00:36:14.500 --> 00:36:18.520
more companies figure this out because
I feel like linkedin is just ripe with
473
00:36:18.520 --> 00:36:22.120
opportunity. There's so much, so much
going on there and I find the more
474
00:36:22.120 --> 00:36:25.140
employees I get on there, the more
synergy it builds, the more they're
475
00:36:25.140 --> 00:36:28.580
interacting with each other. So we're
trying to help facilitate this and
476
00:36:28.590 --> 00:36:31.960
accelerate growth just by even creating
getting all the employees in and I'm
477
00:36:31.970 --> 00:36:34.880
excited and commenting on each other's
stuff which naturally gets out in front
478
00:36:34.880 --> 00:36:40.030
of more people. It's interesting that
you're helping them just focus on what
479
00:36:40.030 --> 00:36:43.200
they're passionate about. So that's
kind of like my takeaway from this is
480
00:36:43.200 --> 00:36:47.710
you're just letting them beat them. We
used to say like 80% you, but talk
481
00:36:47.710 --> 00:36:51.560
about sweet fish and not necessarily
about sweet fishes services or products,
482
00:36:51.560 --> 00:36:55.390
but you know, podcasting, since we're a
podcast agency, like talk about
483
00:36:55.390 --> 00:36:59.640
podcasting somehow. Um but naturally, I
guess if they're doing their job and
484
00:36:59.640 --> 00:37:03.390
they work at a podcast agency, it's
going to come up naturally organically.
485
00:37:03.390 --> 00:37:05.920
It's not like you have to be like, oh,
you know, throw a post in there every
486
00:37:05.920 --> 00:37:08.150
once in a while about podcasting,
they're probably going to talk about it
487
00:37:08.160 --> 00:37:11.880
because they have to come up with
content. Yeah, I mean if you if you
488
00:37:11.880 --> 00:37:16.300
have some content to share, look uh on
occasion occasionally we have like we
489
00:37:16.300 --> 00:37:19.930
have a very we do a lot of researchers.
We have a lot of data about the
490
00:37:19.930 --> 00:37:24.300
industry and we share it. We have a lot
of reports that were issuing out.
491
00:37:24.310 --> 00:37:28.120
Sometimes you have to promote the
company or any sort of content that the
492
00:37:28.120 --> 00:37:32.350
company issued. We have a new product
we have. Sometimes you have to do it,
493
00:37:32.360 --> 00:37:37.540
but I reject the fact that you have to
do it like 80%, It doesn't work. You
494
00:37:37.540 --> 00:37:41.890
have to do it. 100% thought leadership.
Pure thought leadership, non
495
00:37:41.890 --> 00:37:47.340
promotional. If something happens and
there's some stuff that happens that
496
00:37:47.340 --> 00:37:51.580
you want to promote. It's totally fine.
And when you get when you do pure
497
00:37:51.580 --> 00:37:55.160
thought leadership and people see what
the thought leader than anything else,
498
00:37:55.160 --> 00:37:58.790
you're going to promote. Its going to
get much more attraction. So it doesn't
499
00:37:58.790 --> 00:38:05.070
have to be like 80%, I don't I don't
necessarily agree. It's in a it's in a
500
00:38:05.080 --> 00:38:11.140
it's on a need basis if we need. But
even that I have to say one more thing,
501
00:38:11.420 --> 00:38:17.620
there's a certain way in how you get to
promote content, even promoting content,
502
00:38:17.620 --> 00:38:21.550
there's a certain there's a right way
and the wrong way. In my opinion, in my
503
00:38:21.550 --> 00:38:25.310
opinion, it's like you can do here,
here's our podcast, here's our podcast,
504
00:38:25.310 --> 00:38:28.220
here's our product, here's our feature,
here's what we do, we're the best.
505
00:38:28.220 --> 00:38:33.280
Here's the link that's the wrong way.
In my opinion, the right way is to
506
00:38:33.290 --> 00:38:39.100
create awareness or why would this even
interest me as a reader, talk about
507
00:38:39.100 --> 00:38:44.060
that. Talk about the pain then in the
end you can you can put the link inside.
508
00:38:44.070 --> 00:38:50.190
I have a lot of examples of how that
pure promotion worked, awful, like
509
00:38:50.190 --> 00:38:55.600
really, really, really bad. Didn't
trigger anything. Got a less views, not
510
00:38:55.600 --> 00:39:00.520
enough length and that thought
leadership be kind of promotion got a
511
00:39:00.520 --> 00:39:01.540
lot more attraction.
512
00:39:02.720 --> 00:39:08.900
I agree that almost all of it should be
non promotional every once in a while.
513
00:39:09.160 --> 00:39:12.120
I don't know, it's kind of a Gary V
thing, right? It's jab, jab right hook
514
00:39:12.130 --> 00:39:16.780
every once in a while I'm like, I throw
in a right hook and like the last time
515
00:39:16.780 --> 00:39:22.130
I did that it turned into two SQ turned
into three SQL and one became an actual
516
00:39:22.130 --> 00:39:26.050
customer within three weeks. I'm like,
wow, I think I should throw more right
517
00:39:26.050 --> 00:39:30.620
hooks. Like just every once in a while.
Like if you're posting multiple times,
518
00:39:30.620 --> 00:39:35.160
I post like nearly every day, at least
five times a week. If not seven times
519
00:39:35.160 --> 00:39:38.890
amazing. I'm posting, I'm like once a
month I could throw a solid right hook,
520
00:39:38.900 --> 00:39:43.300
but I'm also like, it's one out of like
20 or 30 post, right? But I think you
521
00:39:43.300 --> 00:39:47.440
can say like, hey look, I'm doing, I'm
doing consultations, soap. Do you want
522
00:39:47.440 --> 00:39:51.230
to learn about this thing? Let's, let's
jump on a show right now or jump on a
523
00:39:51.230 --> 00:39:54.940
phone call and then people DM me and
they're like, I'd love to have actually
524
00:39:54.940 --> 00:39:58.960
been thinking about starting a podcast.
I'm like, fantastic. Let's tell your
525
00:39:58.970 --> 00:40:02.290
weight the way I do a first sales call.
Or if I kick them over to sales,
526
00:40:02.290 --> 00:40:05.280
sometimes I take it myself as a
marketer. I like to jump on the sales,
527
00:40:05.280 --> 00:40:09.740
see it every once in a while, just just
to learn selfishly as a marketer. But
528
00:40:09.740 --> 00:40:13.280
the way we even do sales is very like
consultative. Like honestly we will
529
00:40:13.280 --> 00:40:16.010
tell you to go down the street to our
competitor if we feel like that's a
530
00:40:16.010 --> 00:40:19.410
better fit for you or tell you how to
do all of it by yourself. If you're
531
00:40:19.410 --> 00:40:23.610
that kind of like marketing department,
do you like to do stuff in house dang?
532
00:40:23.610 --> 00:40:26.390
I will give you the full playbook. So
it's like even on that column, like
533
00:40:26.400 --> 00:40:30.380
value and I'm like if we want to talk
about sweet fish services and prices
534
00:40:30.380 --> 00:40:34.540
and how we can help them. Let's talk
about that too. So even when I am
535
00:40:34.540 --> 00:40:37.670
promoting the company, I'm really like
I'm trying to get people to start
536
00:40:37.670 --> 00:40:40.980
podcasts really what I'm starting to
trying to do anyway, that's the right
537
00:40:40.980 --> 00:40:46.710
way. Well man, this has been very
insightful. I want to ask one question
538
00:40:46.710 --> 00:40:50.650
if there's anything I left on the we
left on the uh or didn't get on the
539
00:40:50.650 --> 00:40:54.550
table here regarding uh democratizing
thought leadership, regarding getting
540
00:40:54.550 --> 00:40:58.200
your employees involved in the thought
leadership game out there Anything else
541
00:40:58.200 --> 00:41:01.310
our audience should know about this
before I jump into some rapid fire
542
00:41:01.310 --> 00:41:06.470
questions for the end of the interview.
Yeah. Just stop being afraid. That's
543
00:41:06.470 --> 00:41:11.980
the secret. Stop being afraid. Nobody
remembers failed posts. No one
544
00:41:11.980 --> 00:41:17.900
remembers. You can write 20 failed post.
Nobody will, you know, give them and
545
00:41:17.900 --> 00:41:21.310
then you can write one good one and
everyone will remember and then you
546
00:41:21.310 --> 00:41:26.470
build your reputation based on that one.
Nobody remembers failure. So just keep
547
00:41:26.480 --> 00:41:31.280
trying, keep writing True. Oh, that was
good dang. If you're listening to this
548
00:41:31.280 --> 00:41:35.320
right now, you need to hold if you walk
away with 1, 11 gold nugget from this
549
00:41:35.320 --> 00:41:40.580
interview and there was lots that was
the one. Just take more swings. No one
550
00:41:40.590 --> 00:41:44.090
if you mess up and you like have a
horrible typo in the headline said
551
00:41:44.150 --> 00:41:47.220
nobody's gonna remember tomorrow. It
doesn't get the views anyway because
552
00:41:47.220 --> 00:41:52.830
the link, the algorithms gonna bury it.
It's all about the winners. Remember
553
00:41:52.830 --> 00:41:56.050
last summer I had a huge winner on on
this exact topic, I was like just
554
00:41:56.060 --> 00:42:01.840
volume over. I'm a big proponent of
like quantity over quality because
555
00:42:01.840 --> 00:42:05.520
quality is kind of subjective anyway.
And the way you find the quality post
556
00:42:05.520 --> 00:42:09.130
is just by doing more of them faster
and then you'll find out what topics
557
00:42:09.130 --> 00:42:12.420
actually hit and connect in the way
they connect and then you can get to
558
00:42:12.420 --> 00:42:16.300
the quality ones faster if you just
post more. Of course that's scary as
559
00:42:16.300 --> 00:42:20.080
heck. And it's hard to get your as even
from a Ceo's perspective, it's hard to
560
00:42:20.090 --> 00:42:24.330
give all your your boys voices. You
know, it's like to have full control.
561
00:42:24.340 --> 00:42:28.480
That's okay. You're right. So have less
fear going right more post. So let's
562
00:42:28.480 --> 00:42:32.890
jump in some rapid fire questions. I
know almost all of these can lead into
563
00:42:32.890 --> 00:42:36.950
like an hour long interview by
themselves. But I wanted to do this.
564
00:42:36.960 --> 00:42:39.570
This is something different we're doing
for this deep dive is doing these rapid
565
00:42:39.570 --> 00:42:43.220
fires and I thought it would just be
fun to be able to compare day to day.
566
00:42:43.230 --> 00:42:47.750
Everyone's different answers. Starting
with how do you define thought
567
00:42:47.750 --> 00:42:53.440
leadership? Inspiration? Thought
leadership is inspiration. All right.
568
00:42:53.450 --> 00:42:57.890
What's the difference between a real
thought leader and a fake one? So we
569
00:42:57.890 --> 00:43:02.690
talked about inspiration. So I think
that the differences, promotion when
570
00:43:02.690 --> 00:43:08.130
promotion, you know, sneaks in. It
ceases to be thought leadership. I
571
00:43:08.130 --> 00:43:11.310
don't know about fake or real, but
promotion is the difference between
572
00:43:11.320 --> 00:43:15.580
thought leadership and non thought
leadership. What's the best channel to
573
00:43:15.580 --> 00:43:19.860
promote thought leadership? So that's
pretty obvious I think I am for sure
574
00:43:19.860 --> 00:43:24.360
it's linked and forget all the other
big business blogs, you know, you know,
575
00:43:24.360 --> 00:43:28.230
it's the Tiktok age, you know, it's a
Tik tok ra, nobody has time to read 15
576
00:43:28.230 --> 00:43:33.090
minutes uh Prs like a lot of people do,
but most of them don't, so you know,
577
00:43:33.090 --> 00:43:36.230
for millennials, you know, and for
pretty much the entire world it's
578
00:43:36.230 --> 00:43:41.160
linked and go to Lincoln linked in what
is one of the best examples you have
579
00:43:41.160 --> 00:43:46.500
seen of thought leadership. I think if
we're talking about, let's, I don't
580
00:43:46.500 --> 00:43:49.650
want to talk about about the app store
because I have a lot of examples from
581
00:43:49.710 --> 00:43:56.750
100 people, but I think Dave girt heart
and chris walker from me like really
582
00:43:56.750 --> 00:44:01.200
resonate with, with, with what thought
dealership is all about. Dave Gerhard
583
00:44:01.200 --> 00:44:07.440
can write thought leadership pieces
with two lines, you know, but I don't
584
00:44:07.440 --> 00:44:12.460
know 100 characters and creeks walker
usually tends to go much, much, much
585
00:44:12.460 --> 00:44:17.120
longer and include a video, but he's so
passionate about what he does and you
586
00:44:17.120 --> 00:44:22.700
can spot it, he talks about it and he
attacks the same topic from very
587
00:44:22.710 --> 00:44:28.670
different angles and it resonates it
really works out. So for me, those are
588
00:44:28.670 --> 00:44:34.140
very to exam, very good examples of
real good thought to use so we have,
589
00:44:34.150 --> 00:44:36.590
there's gonna be a lot of overlap in
this next question because you've
590
00:44:36.590 --> 00:44:39.380
already answered some of it, but what
do all real thought leaders have in
591
00:44:39.380 --> 00:44:39.720
common?
592
00:44:40.790 --> 00:44:46.580
So again, the real answer is passion
for what they do and passion that you
593
00:44:46.580 --> 00:44:52.160
can feel and see really this is the
secret like good writing and passion
594
00:44:52.260 --> 00:44:58.290
won't get you far in thought leadership,
absolutely good writing and passion. I
595
00:44:58.290 --> 00:45:03.320
love it. Well Jonathan, thank you so
much for joining me on this BTB growth
596
00:45:03.320 --> 00:45:07.410
show today. If people want to learn
more about these ideas, I'm gonna learn
597
00:45:07.410 --> 00:45:10.920
more from you and about apps, fire,
where can they go online to learn more?
598
00:45:11.590 --> 00:45:16.000
Just hit me up on linkedin, you know
Jonathan Rivette, there's only one
599
00:45:16.030 --> 00:45:21.590
party leadership guy on F Slur, so just
hit me up. Fantastic. Thanks again so
600
00:45:21.590 --> 00:45:25.410
much for joining me today dude, that
was great, awesome. Thank you
601
00:45:27.490 --> 00:45:31.850
Is the decision maker for your product
or service at VTB marketer, Are you
602
00:45:31.850 --> 00:45:36.020
looking to reach those buyers through
the medium of podcasting? Considered
603
00:45:36.020 --> 00:45:41.190
becoming a co host of BB growth. This
show is consistently ranked as a top
604
00:45:41.190 --> 00:45:45.310
100 podcast in the marketing category
of apple Podcasts and the show gets
605
00:45:45.310 --> 00:45:50.350
more than a 100 and 30,000 downloads
each month. We've already done the work
606
00:45:50.360 --> 00:45:54.520
of building the audience so you can
focus on delivering incredible content
607
00:45:54.530 --> 00:46:00.110
to our listeners. If you're interested,
email Logan at Sweet Fish Media dot com.
608
00:46:00.890 --> 00:46:02.590
Yeah.