Transcript
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Hey there, this is James Carberry, founder of sweet fish media and one
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of the cohosts of this show.
For the last year and a half I've
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been working on my very first book. In the book I share the three
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part framework we've used as the foundation
for our growth. Here is sweetfish.
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Now there are lots of companies that
everised a bunch of money and have grown
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insanely fast, and we featured a
lot of them here on the show.
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We've decided to bootstrap our business,
which usually equates to pretty slow growth,
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but using the strategy outlined in the
book, we are on pace to be
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one of inks fastest growing companies in
two thousand and twenty. The book is
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called content based networking, how to
instantly connect with anyone you want to know.
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If you're a fan of audio books
like me, you can find the
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book on audible or if you like
physical books, you can also find it
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on Amazon. Just search content based
networking or James carberry CR be a ary
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in audible or Amazon and it should
pop right up. All right, let's
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get into the show. Hey,
everybody, logan with sweet fish here.
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It's a new year and at do
decade and we're celebrating by rounding up the
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top twenty episodes as we look back
on two thousand and nineteen. Will be
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sharing them here throughout the month of
January in our Hashtag best of two thousand
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and nineteen series. And coming in
at number twelve is an episode that I
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got a lot of feedback on last
year. Many people were really intrigued by
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what Sam Balter over at hubs on
shared around the Seo Opportunity in podcasting right
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now. Welcome back to be tob
growth. This is another episode in our
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hy podcast work series. My name
is Logan Lyles, was sweet fish media.
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I'm joined today by Sam Balter.
He is a senior marketing manager podcasts
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at hub spot. Will get into
white. PODCAST is actually in his title.
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He's also the host of the weird
work podcast from hub spot. Sam,
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how's it going today, man?
It's going great. I'm so happy
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to be here. Awesome, man. Well, I would love for you
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to give folks a little bit of
context. Obviously anybody listening to this most
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likely knows of hub spot, knows
what you guys do, but give us
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a little bit of context on your
background, what you and the team are
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up to at a hub spot,
and then we're going to dive into some
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specific things. You wrote an article
for marketing props about, you know,
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a huge seo opportunity potentially in the
podcasting space based on some things Google is
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doing. But before we get into
that, give us a little context.
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Man. What are you guys up
to these days? Yeah, so,
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just for just for in case anybody
hasn't heard of hub spot, where a
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company that bakes marketing, sales and
service software that helps companies grow, and
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the show that I host is weird
work. It's a podcast where I interview
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folks who kind of left the traditional
nine to five jobs to pursue an unusual
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occupation. So for us, we've
been doing podcasting and hub spot for a
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few years now and we've launched a
couple shows. We have the grows show,
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we have scale up, we have
weird work and I've taken on this
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role of marketing manager for podcast to
kind of just grow our global audience of
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podcast listeners. So it's something that
we are continuing to vest and it's a
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going that we see as a big
channel that has a lot of room for
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growth and it's kind of like,
even though that podcasting has been a why
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around for a while. It's still
feels like very early stage right now,
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especially for companies. Yeah, absolutely. I mean there are some big indicators
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with spotify's acquisitions last year, with
the growth of the number of podcasts,
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but there is still a lot of
green field opportunity. I think. You
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know, when things we talked about
a sweet fish. A lot is.
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You know, when podcasting first came
around, we weren't quite ready for it
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right and now there are just a
lot of social and technological factors that are
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playing into what I call a second
wave of podcasting. Before we jump into
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the audio and Seo Topic for today, you know something you touched on their
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salmon's how you guys have invested in
podcast and explored podcasts at hub spot and
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obviously being a thought leader in the
marketing space in Bob. I would love
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for you to share some of the
things that you guys have thought about internally
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and other brands should be thinking about. On why would you add podcasting to
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your mix, because obviously there's reason
why you moved into this role. You
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guys are dedicating resources to it.
Give us a little bit of context there
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and what was the the thinking in
the strategy for you guys? Yeah,
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I mean I think a lot of
companies are looking at podcast now. They're
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looking at starting podcast, and I
think part of the reason is just because
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more and more people find themselves consuming
information that way. A lot of marketers
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are out there listening to podcast and
they think like maybe this is a viable
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channel for me. For us,
we look at it as like podcast audiences
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also been growing. Right we're at
a point where more than half of the
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United States has listened to a podcast. More than a third of the United
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States is monthly listeners, and we're
also seeing that when you look at the
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demographics of that audience, for almost
any business it's a really great demographic slice.
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It's people who are young, millennials, who are well educated, so
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they're more likely to have kind of
higher paying jobs, they're more affluent,
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things like that. So it's this
really good group of people that businesses are
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going to want to interact with.
So that's one thing to keep in mind.
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Is just like the audience is good
and people are consuming the content and
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generally marketers kind of flock to those
two things, like content, engagement,
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mark and a good market. The
other thing is for us, and especially
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as we've started to kind of expand
out the number of shows we have.
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We don't. We used to just
have the grows show, which was very
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thought leadership, very business interviews focused. Then we have skill out, which
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is very how to weird work,
which is a little more mass appeal.
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That podcast content is in itself really
flexible, right, like you and I
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could have a podcast in this episode
could be five minutes long. We could
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also release an episode next week that's
a forty five minute podcast, right.
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It's hard to necessarily do that with
a lot of other mediums. You know,
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you might have video. People don't
want to watch a video that's like
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forty five minutes long. So that's
really cool the flexibility of the content.
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And the other thing that I think
is really is important for marketers that a
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lot of marketers worry about is like
am I cannibalizing my other channels? And
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if I have people, if I'm
pushing people to a podcast, is it
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going to be a more convoluted conversion
process than having them go to a blog
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post? So maybe I should not
ever do a box podcast because I want
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all my listeners to be on a
block. But that thing is podcasts just
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aren't consumed in the same time and
space as things like webinars and blog post
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so it's also an area where brands
can look at it and they could be
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like, oh, this is a
great opportunity. It's furthering our engagement with
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individuals, it's not being interrupted into
some sort of time in their day and
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it fits in really well with their
schedule. So basically, kind of just
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as a quick summary, it's like
great audience, flexible content, good good
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time where it's not cannibalizing other channels. Yeah, you make a great point.
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I talked with folks all the time. I heard Gary v talk about,
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you know, the the TRIFECTA,
the triple threat of podcasting. The
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other day I I was going to
say on Linkedin, but of course,
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Gary View it was on Linkedin,
instagram, twitter, everywhere. It's ready
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talked about that idea of passive consumption. You know, whether you're walking the
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dog or you're driving, you're not
taking up time where that attention you're taking
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them from a blog post or a
video or a Webinar that they would be
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attending. Your gaining market share of
attention, like Gary v talks about,
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you know, day trading attention.
That's what we want as marketers is at
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tension and trust, and so you're
gaining kind of this green field area of
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attention that's not already being taken advantage
of. The other thing it made me
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think of is, you know,
and this would be me getting on our
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soapbox here a little bit at sweet
fish, but you have a podcast.
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It can feed those other content.
You know, we have a thirty minute
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conversation that turns into a blog post, that turns into a two hundred word
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status update on Linkedin, it turns
into a little thread on twitter, all
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those sorts of things. So I
could talk on that for a while,
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but it you summarize it really,
really well, Sam so let's dive into
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this topic that led you to write
the article for marketing props, basically framing
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audio as potentially one of the next
biggest SEO opportunities for marketers. Tell us
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a little bit about what's going on
there, what you guys see, and
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will dive into it. Yeah,
totally. So I think like just stepping
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back a little bit, one of
the things people have been noticing about podcasts
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for years is that there's this big
issue with discovery. Right it's hard to
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actually find podcast and and you see
that as like people mostly recommend podcast through
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word of mouth or you tend to
see a lot of people finding podcast through
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things like a top one hundred chart. and Google is in a really interesting
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position because Google has this you know, has this mission to basically catalogue every
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single piece of information out there and
make it searchable. So obviously you have
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this huge wealth of information in podcasting
and that has a discoverability problem. So
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this is like ripe for Google to
take on and one of the big things
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they said last year it's they've sort
of mentioned we want to double the number
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of lists of podcast listeners globally in
the next few years. They've done things
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where they've started building more podcast into
their phones, into their software, into
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everything they have, and they've also
mentioned that they're going to start surfacing more
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and more podcast up in search results. And once somebody mentions Google putting something
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good to search results, like obviously
marketers are going to take notice. So
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that's sort of a rat. Now
we have the big problem that they're trying
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to solve and then the question is, like how is that going to kind
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of play out, like how and
what is that opportunity? So I think
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the important thing for us to think
about is, like Google wants to get
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a bunch of people listening to podcast
so with that means they need to get
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guest content in front of people more
often. So the first thing they decided
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to do is transcribe all podcast content. Right, all podcast content is already
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being transcribed by Google in this point. So now it's a question of how
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is that content got to get start
getting surfaced up, and I think the
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best analog to look at would be
how did youtube videos move into search?
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And I don't know if I don't
know if you remember like this sort of
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pathway that you saw, like first
there was a little video tab on Google.
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Then there was like you started seeing
if you typed in, you know,
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maybe interview with Kim Kardashian or something
like that, there would be all
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of a sudden would pop up and
you would see a video on top of
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your search results in a carousel.
There's a really good reason to believe that
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this is how Google is going to
move podcast results in, because people might
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say Google might say, Oh,
okay, you know, you want to
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have an interview with Kim Kardashian.
It might surface up audio results as well
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as results that are related to videos
or articles or things like that. So
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talk a little bit about the transcription
piece that you've mentioned, Sam that Google's
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already transcribing podcast that is, all
of those that are live in their native
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directory. Right, Google podcast,
correct. So that's that's something you need
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to be thinking about if you have
a podcast and you want to start,
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let veraging this opportunity that your show
should be live in that directory. Right.
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Yeah, oh, absolutely, and
Google has offered. They've also offered
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some really basics on on page seo
so that you know if you in bed
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your RSS Player in there, there's
some tagging you can do on your page
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to make sure that you know it
says this is a podcast page, we
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have podcast content. Basically, if
you look up Google's best practices on it,
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it's a great thing to include on
your site. It's just very basic
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All right, let's get back to
the show Nice. I love it.
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So where do you see some of
the folks that are maybe not not podcasting
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yet? What is the opportunity for
them with audio being added to search and
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how should they be thinking about it? You know, quantity, types of
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shows. What what is going to
likely play into this the most? I
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mean, I think in your article
you mentioned like the big winners are going
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to be folks that already have a
ton of content. So if you're not
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doing audio content yet, just start, because that volume there. It's kind
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of, you know, maybe like
the early days of you know, when
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when hub spot started putting up massive
blog content and then and the quantity,
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you know, was number one,
and then it starts to become other things,
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this strategy, the quality, all
those sorts of things. So talk
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to us a little bit about there, because I think you know, you
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being at hub spot, there's some
interesting correlations here of what you guys went
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through, you know, maybe ten
years ago, and the shift in audio
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here, you know, much like
you guys leverage flogs when that was less
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of a crowded space. Yeah,
totally. I mean Husbun as done an
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amazing job of created content in basically
text intent over the years. Like we've
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really thrived at that and I think
being an early mover and having a high
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production sort of method of creating a
lot of blog boast and then going back
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at a highly creating like that has
been a very, very effective strategy for
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brands. I think it's actually I
think it's also sort of important to think
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about blogs as one of the things
that helped hub spots blogs do well is
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we understand how the search result and
the blog end up getting to each other.
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Right we started writing blogs that were
saying how to, because we know
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that's a term. We know that
when two things are verse each other,
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that's a term, that's a what
a thing we should write. Like even
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Brian Halligan has talked about sort of
the very early blogging stuff that they would
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write and they would be like it
was like business school class things, you
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know, it was like longwinded essays
on like PNL and all of these other
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things that it's like that wasn't going
to work for search. So I think
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one of the things to think about
is like, yes, there's going to
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be this really nice early admit mover
advantage for, you know, people like
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sweetfish who have created an enormous amount
of content that's really easily crawlable and then
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it has like really catchy headlines and
titles and stuff like that that are going
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to align super well to search results. So the people are going to do
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well in the beginning are definitely going
to be people who have all of this
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stuff already. But I think to
your question more like you're just starting out.
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What should you do? Think about
it. In my mind it's like
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think about how search is going to
change the format of podcasting, and in
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a lot of ways, like,
if you think about how podcast will be
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consumed in a search sense, it's
probably going to be shorter episodes. Right,
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if you look at the top one
hundred podcasts, the average episode length
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is about forty five minutes. But
if you think about how people are going
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to find podcast via search, I
got a feeling that it's going to be
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a lot more shorter episodes, because
shorter episodes increase more ranking opportunities, which
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means you're going to show up more
often. The other thing to think about
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is like how you structure all of
your information, and the way we talked
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about things a lot at hubspawn is
the pillar and content cluster model, where
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you have one sort of big central
topic and then you have a bunch of
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clusters of topic after at around that. So let's say this is a great
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example why podcast work series, this
is a topic, this is a definitely
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a central topic, and then you
have several episodes around that topic that are
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all feeding into it. Right,
like people who lit, who might like
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this episode, might go back and
find another one. So I think when
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people are going into the future and
they're thinking about, okay, I want
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to start a podcast, think about
it in a like seasonal topic structure.
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For bad the show doesn't have to
release on the feed that way, but
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like you want people to say,
like this is a big topic we're going
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to cover. We want to have
lots of little episodes with lots of titles
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that are that are tied to searches
that we think people are going to have,
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and then we want all that content
to be connected together in some way,
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either by a season or a theme
or something along those lines. So
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you really want to think about the
quantity of episode you're making, like you
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want to make a lot of episodes
that are going to be short and they're
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going to have and they're going to
be connected to keywords that people are going
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to be searching for. But that
then you don't want to do, is
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you don't want to just totally skimp
on production and make kind of a crappy
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podcast, like if you make a
grabbing bad guys, people are not going
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to listen to it, they're not
going to you're not going to get downloads
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and people are not going to go
to the next episode, and so one
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of the things to think about is
like how can I get a broad topic
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that's focused enough where I could build
out a whole bunch of material and usefully
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answer people's questions and be very helpful? And how could I make a show
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that after somebody listens to one episode, they want to listen to another?
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So I think those are the two
things you need to balance, both answering
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the questions and appearing in those search
results as well as, on the other
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side of things, actually making a
decent show. Yeah, absolutely, things
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we are. We are advocates of, you know, developing a show that's
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going to last a while that people
want to listen to. We've always leaned
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into on BB growth, short tactical
episodes that we can get granular. You
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know, when we talk about ABM, we kind of try to get beyond
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the why and like let's get down
to the how of starting or taking to
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the next level or whatever. So
the things you're saying or just things that
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we think about all the time,
and volume being important as well, because,
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you know, you tell leverage that
searchability and also just leverage the serial
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nature of podcasting. Right, if
they're hungry for more and you don't have
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anything else in your feed for a
month. It's tough to build that audience
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over over time. As we wrap
up here, Sam you mentioned something on
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just, you know, another thing
that brands can be thinking about in how
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they how they leverage to add spots, things like that. I think that
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would be interesting, a little bit
tangentle the what we've been talking about here,
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but just something else as we close
things out. Any other words for
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marketers, especially at be tob brands
thinking about podcasting with all of these things
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we've been talking about? Yeah,
I think that I talked to a lot
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of, you know, small the
medium companies who are looking to start a
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podcast and I think one of the
things that people struggle with is how do
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I how do I make this like
an asset right, like a valuable asset
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that's going to last a long time, and one of the big ways that
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I think you can is by thinking
about it through search, through Google search,
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things like that. The other thing
that I think about is ads and
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like we don't need ads on a
branded podcast, like it doesn't. You
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don't need them there, but they're
useful in terms of breaking up an episode
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and they're useful to promote other services
that the company might offer. So let's
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like kind of think about it.
As you have all of these listeners,
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how do you get all these listeners
to hear another thing here, another product
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here, another service? Well,
you can very you can run an ad
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like there's ads in the front of
this podcast promoting other things that you guys
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are doing, which is really good, and I think that is helpful for
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explaining to people who are thinking about
starting a podcast why it's going to be
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valuable long term. Like a blog
post isn't just a blog post. A
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blog post is also a place where
you could put a call to action.
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The blog post is what gets somebody
in the call. The action is what
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moves them down the funnel. In
a branded show, a branded podcast,
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can basically get somebody to engage with
your brand in a new way. It
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can increase brand affinity and you could
use the ad space in it to all
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of a sudden, you know,
promote a service, promote a free product,
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promote at a d or something like
that. And for me, when
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I step back and I look at
the future and it's like you see the
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advent of dynamic ad insertion, which, if anybody's unfamiliar dynamic. Mcadd insertion
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is where you take basically you mark
a moment in the podcast and then you
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say this is an ad, and
then you could swap out ads across all
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of your podcast. So if we
imagine a show like be to be growth,
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like if you guys had been doing, you know, tagging every single
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episode with an add, you probably
get my guests would be like a large
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chunk of your downloads come from your
back catalog. Imagine if one day you
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could just you have an event coming
up, it's in San Francisco, you
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you say one ad for that event, you click a button and all of
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a sudden it's distributed across hundreds of
episodes. It's in front of thousands of
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thousands of people. Now, all
of a sudden the podcast has gone from
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just this one time content play to
like a full machine, and I think
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that a lot of people who are
looking at podcasts now are a little bit
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confused about how to get from I
want to make a show to I want
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to make this part of my marketing
strategy right and I think if people could
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see the value of podcast as evergreen
content, if they could see it as
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a way to drive people towards,
you know, new things, new services,
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new products. It's going to have
a lot more legs. It's going
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to go a lot further. Brands
are going to get a lot more value
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out of it. So I'd say
for people to look it, looking to
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start podcast. Get out there,
go start today a try and make some
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of your content on your own.
It's not easy. It's got to be
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a struggle but like you can,
you could do it and the opportunity is
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like really now and it's starting.
It's only going to get harder. That's
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that's the big thing. I'd say. It's only going to get harder to
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get into this space. So it's
better to invest to this kind of stuff
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in the beginning to take advantage of
these kind of disproportion it rewards. I
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promise guys. I did not tea
Sam up to do it that well,
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but he did it about as good
as I could. And you spoke to
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some of the things. They're like. Back to the tactical examples of how
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we use our own podcast with a
pre roll add spot for sweet fish.
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Oftentimes we're doing a call to action
to subscribe to our email list. And
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so you're exactly right. The podcast
is not just this one thing. It
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can feed other content, it can
be part of your overall marketing machine and
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feed other things and find this crossover. So I obviously totally agree with everything
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you're saying there. Sam. I
love the way that you're breaking down,
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you know, some of the trends
that you guys are seeing, explaining a
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little bit more about this, you
know, looming thing coming with Google adding
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audio to search and and something that
we should all be thinking about. You
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Know Gary v talks about you know
he won on search and email because it
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wasn't crowded yet when he was coming
up. You guys have obviously done a
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fantastic job of text over the years
at hub spot, and so there are
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these moments in time where there's opportunity
to kind of seize this opportunity before it
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gets too crowded, before it gets
even harder, as you put it.
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So I love what you're saying here, Sam, and I appreciate you making
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some time for me today. Man, if anybody listening to this would like
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to tune into some of the hub
spot shows, weird work. Where can
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they stay connected with you? Find
some of the shows you're hosting and learn
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more about what you guys are up
to on your team. Yeah, so
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I totally encourage everybody to come check
out listen to an episode of weird work.
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You can find it on apple,
podcast, spotify, wherever you listen,
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00:24:59.549 --> 00:25:03.269
just type weird work and if you
want to connect with us on social
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media, it's just weird work.
Or me it's just sp Baalter at twitter
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00:25:07.460 --> 00:25:11.059
or on twitter. So yeah,
that's that's where you can get me.
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Please ask me any questions you have
about podcast, any questions about starting things.
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Always happy to chat. Awesome,
thanks, man, Sam, and
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a fantastic conversation. I appreciate it, man. Yeah, now, it's
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been great being on the show.
We totally get it. We publish a
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00:25:26.410 --> 00:25:29.890
ton of content on this podcast and
it can be a lot to keep up
362
00:25:29.930 --> 00:25:33.329
with. That's why we've started the
BOB growth big three, a no fluff
363
00:25:33.410 --> 00:25:37.839
email that boils down our three biggest
takeaways from an entire week of episodes.
364
00:25:38.279 --> 00:25:45.200
Sign up today at Sweet Phish Mediacom
Big Three. That sweet fish Mediacom Big
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00:25:45.519 -->
Three