We spoke with 100 marketing leaders and asked "What's your marketing team's biggest struggle?" In this roundtable discussion Benji, James, and Logan break down the findings.
Discussed in this episode:
How to beat the pervasive issue of shiny object syndrome
How to curate new ideas while executing your current strategy
The importance of setting goals and priorities
Recommendations/Resources:
What the Heck is EOS?
Deep Work by Cal Newport
Transcript
WEBVTT
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Conversations from the front lines and marketing. This is B two B growth.
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Here at sweet fish and B two
B growth, we place high value on
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experimentation in continued evolution. We want
to help our clients create incredible shows that
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leaders proudly say are their favorite,
and clearly that's also the vision here internally
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for our show, B two B
growth. With that heart, today is
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our first try at something brand new. Last year we sat down with a
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hundred marketing leaders and we began an
original research project to get a sense of
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where teams are actually at, and
so we asked questions like what are the
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marketing KPI s your CEO is looking
at regularly? What's the most overrated B
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Two B marketing trend? What technology
are you looking to add to your tech
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stack? What's your most successful marketing
channel? And we've compiled the findings to
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those questions and more, and today
we're gonna Start to bring those to you,
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so you can expect an episode each
week dissecting this research for the foreseeable
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future. I want to say a
special thanks and give a shout out to
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all the leaders who gave us their
time. They answer these questions, and
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now we get to glean insights.
So let's jump in enjoy this first episode
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on Your Marketing Team's biggest struggle.
Friends, today we're here to tackle your
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team's largest hurdle and the thing we've
heard time and time again that is a
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struggle. It's the pain point,
the thorn in the side of your marketing
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team. We have the data.
We're excited to share it. We asked
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a hundred B two B marketing leaders
what their marketing team's biggest struggle is,
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and I'll tell you our findings in
just a second. But before we get
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there, let me tell you who's
here for the discussion. And we got
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James Carberry, founder and head of
marketing, Purrett sweet fish and Logan Lyles,
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vp of revenue and innovation. Guys, glad to have you here on
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B two B growth for this exciting
conversation. This is gonna be Super Fun
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at this original research has been a
long time coming, so I'm glad that
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we're finally getting to start putting getting
to to put some insights out into the
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world. Thanks for having me back
on the MIC. It's been a while
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since I've actually been on the show. Benji. People are like, Oh
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yeah, look, and I know
you from B two B growth, that
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that new host is a lot better. Just heard that earlier this week.
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Just well, thanks for dusting off
the MIC and I don't know about that,
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but I appreciate the EGO boosts.
So I want to start with lived
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experience and then we'll get to the
data. The data, however, you
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say it all right. So lived
experience. Both of you have spent time
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building teams. You spent time around
marketing and the question that we posed at
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a hundred marketing leaders I'll now pose
at you. What is our marketing team's
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biggest struggle? And, James,
why don't you take the first swing here?
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Yeah, I think it's lack of
prioritization. There's so many things you
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can do to win in marketing today. You can win leveraging a B M,
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you can win on social, you
can win through podcasting, you can
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win by having a phenomenal Seo Strategy. Like there's just so many ways to
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win and and that's overwhelming, I
think for marketing leaders. It's like you
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hear about a new strategy, you
hear a new thought leader come onto the
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scene out of nowhere, and I
know for me personally, like I hear
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Alex Harmosey talking about, like how
we need to build a better offer,
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like we've got to focus on the
offer, and then you hear Chris Walker
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going on and on about creating demand
and and like you hear Gary v talk
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about how you need to document instead
of create, and all of them makes
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sense and all of those things are
working for each of those people and and
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like how do I take pieces of
that and develop our own strategy and our
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own focus? And it's hard,
like you end up, it's just really
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easy to not have a clear,
coherent vision of this is how we are
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going to win, especially someone like
myself who is taking in and ingesting a
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ton of content and just seeing that
there's way more than one way to win.
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You've got people saying building a category
is the way to do it,
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creating demand is the way to do
it, have an irresistible offer is the
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way to do it, and it's
just it's just a lot like well,
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okay, like now we just need
to pick one and go yeah, look.
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And what's your kind of lived experience
around this? What do you feel
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like? Is that that struggle,
that hurdle, similar to that but a
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little bit different, is sticking with
something long enough to determine is it a
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success. So now some of that
comes in the form of what James has
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talked about. All right, we're
doing this. We're gonna go all in
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on original research and that's going to
be a pillar to our content strategy and
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it's going to lead to these others
and then we're going to prioritize these two
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channels to push out those those insights. Right. But then two months into
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that, something happens. Either there's
a new idea, you hear something that
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we need to pivot on, or
something just happens in the business. Right,
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it's not always just shiny objects syndrome. Sometimes, if you're in a
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high growth organization, especially one like
ours that's bootstrapped in high growth, sometimes
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there are factors that just make you
have to pivot and you don't really know
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was that successful, was that on
the right track? And so that prioritization
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from just the shiny objects syndrome,
paired with changes in the business and priorities
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even beyond marketing, can create this
mixture of just I don't know what to
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do. I don't know if what
we've done is working or did work,
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or should we keep doing it?
So I think sometimes we talk about prioritization
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and it's just like, oh,
we're a bunch of, you know,
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distract acted marketers that are onto the
next thing. It was clubhouse and now
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it's Tiktok and tomorrow it's something different. But there are real challenges to that
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prioritization that James was talking about.
That does have to do with picking a
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channel and sticking with it, but
also the other factors in the business that
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surround those decisions and those priorities to
the word that keeps resonating in my head
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is bandwidth. Like you have all
these ideas, you have internal things you
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have to execute on, you have
the old plan you were running before.
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How do you and then this goes
to the word you guys are both using.
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How do you prioritize effectively and where
do you spend your bandwidth? How
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much of it goes to new ideas? How much of it goes to the
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way that has been working? How
do you talk about the new things you
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want to try to the market,
to inform them of where you're going,
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while also executing the thing that got
you here? And when you're asking all
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those questions at the same time,
overwhelmingly what we saw at the response to
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this data is what we're all hitting
on. The word ends up being focused.
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Like we struggle to figure out how
to focus. And so when you
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zoom out on and I'll read some
of the specific responses here, when you
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zoom on out on what they're saying, they're saying we don't know where to
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focus. We have so many priorities
or things we could be doing. And
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again, it's not just like shiny
objects syndrome all the time. It's just
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there's a lot of ways you end
up in a lack of focus. So
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I'll read some Ben Slater said they
have an ambitious team. So capacity becomes
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an issue. Right, bandwidth?
Did they bite off more than they can
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chew? Adam Goyet, I have
to say real pause, real quick.
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I struggle with last names, so
there's a good chance I get last names
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wrong here. No, Goyette is
right. I do know Adam, so
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you're good. Good. If I
get one wrong and you know it,
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correct me. But Adam Goyette,
focus on the projects that are really significant
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for us. Andrew Haley, learning
how to do things at scale and to
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communicate, to add the right amount
of process but not get bogged down.
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And again that becomes like that focus. That's the word that resonates there.
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Charlie Fashiona, who I anyone want
to take a shot at that last name?
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Finding enough time in a day.
Again, what do I focus on?
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And so when you hear those responses, I think there's part of us
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that goes, we're not in this
alone. Then the other part of the
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discussion is like, okay, so
where do we go from here? There's
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a lot of ways you end up
in a lack of focus. But as
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you're thinking of this, like what
do you feel is the remedy, James,
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like what is there some things you
found? Yeah, when? So,
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when we first got this insight back, as timmy was was digging into
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the data and and we were talking
about it the other day, the thing
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that I was actually really encouraged by
was, you know, the problem of
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focus can actually be solved in a
very tangible way by what we do for
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our clients. And and obviously this
is biased because we're a podcast agency,
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but if your focus is on creating
your market's favorite show and you are rallying
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your resources around creating your market's favorite
show, there are things that are natural
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byproducts of that show that fuel all
of the things that typically would be seen
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as competitive to a particular strategy.
But when you're focused on creating this great
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show that is fueling micro content for
social it's allowing you to build community,
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it's allowing you to create demand because
if you're doing your show right, you're
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taking your brand story, your points
of view, you're pressing them up against
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market input and then you're you're pushing
that content into your market. So you're
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creating demand. You can do a
B M depending on how you do the
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original research or your guest strategy,
if you're if you're building content with your
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ideal buyer. So there's so many
different pieces around executing your markets favorite show
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and being the person that hosts and
runs your markets favorite show that touch all
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of these other things. So when
I first heard it, that's where my
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my mind initially when I was like, man, how incredibly blessed are we
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as a business to be championing this
because, as I think about it for
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us, I'm like, what if
we were to solely focus on B two
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B growth? And I think about
all the different things we've been able to
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do with that. We've been able
to build marketing squads on the back of
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that by inviting our guests to join
us in micro communities. We fuel our
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linkedin content with videos like what we're
recording here from an episode of B twob
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growth. But we're also getting the
massive benefit of having this long form content
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that people can consume passively and build
affinity toward our brand by spending just volumes
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of time with us. So that's
that's where my head went. I think,
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even zooming out from there, that's
why pillar content becomes so crucial,
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because then you know where you're centering
your focus and then essentially the planets that
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orbit around that, and that's what
you want in your strategy. That's why,
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even organizationally, when you have those
goals that everyone is behind for your
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marketing team, that's why that gets
harped on right like. Then we know
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what the main focus is. It's
interesting to use the podcast as an example
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because I think it does it solidifies
so much of the rest of the strategy.
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Yeah, that's really good. You
guys. I'm thinking three things.
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One is around this pillar or hub
content at the center of your strategy.
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The second is around something you just
alluded to, Benji, is goal setting
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that I think has been transformative,
a work in progress, not perfect here
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at sweet fish. And then the
third is something kind of granular. But
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to take the first one that we
were talking about is, if you think
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about your podcast or something else that
you're already that you're already doing, being
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that pillar or being that hub in
the middle of your strategy, and your
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other strategies are spinning off from that, your a b m strategy, your
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research strategy, your SEO strategy,
right instead of all those lining up and
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you know, looking at six different
columns and and you're going back and forth
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and what do I focus on?
It's focus on that hub in the middle
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and then the execution goes out from
there. So I think that that makes
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it a little bit less overwhelming.
And you know something that Justin Simon at
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metadata talks about a ton is that
so many marketing teams are trying to create
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new content and they don't spend enough
time thinking about repurposing and distributing. This
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hub and spoke model really addresses that
because you're focusing on that hub or that
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pillar in the center and then the
other pieces become easier to repurpose and to
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just focus on a consistent distribution strategy. Right. The second piece for us,
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since we had opted e O s, the entrepreneurial operating system, we
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found that setting rocks, which are
the quarterly goals right. Some some teams
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are used to okay RS or other
goal setting formulas, if you use for
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d x or something like that,
but having quarterly goals has really changed the
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game for us. Now we've found
that you can't just set quarterly goals.
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You have to create a system for
setting those, for accountability, for review.
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There's actually more that goes into it
than you would actually think. I
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understand why there are tech companies built
around okay RS and e o s and
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those sorts of things now, but
about ninety days is the time that it
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takes to lose energy, to lose
focus, to use the word of the
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day. And so, whether it's
e o s or something like that,
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a system for goal setting and execution
in your marketing team, paired with that
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hub and spoke model of your content
in the center that feeds the rest,
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really can be a great combination.
And then I think the third thing to
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get really granular. I heard something
about this on the customer experience podcast with
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Ethan Butte the other day is talk
about talking, talk about your communication strategy
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internally, because marketing teams are doing
creative work, they're doing a lot of
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different things. So I think marketing
teams are especially susceptible to communication fatigue,
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to channel overwhelmed. Right I'm slacking
someone about this, I'm texting someone about
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that, I'm calling, we're emailing
here. So on your team, set
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some priorities or set some kind of
bright line rules for hey, this is
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where we communicate, what we communicate
about in a sauna. This is what
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we use slack for, this is
when and how we text each other.
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Not to be kind of dogmatic about
it, but to set some bright line
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rules that allow you to focus and
get the deep work done that needs to
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happen. I love all three of
those Logan. I think that's some key
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insights and it had this question rolling
around in my mind. I am so
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guilty of always thinking in questions.
But I under where are people currently asking?
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What should we stop doing? Like, where's the meeting? Where that
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shows up, and how does it
show up? Where do you actually go
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back and forth with the team on
we've been running this for a long time
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and now it needs to change or
shift, and it doesn't mean like,
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okay, we were using written content
and now we don't use written content at
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all, but we're renegotiating how much
written content we come out with or having
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like, for us, around B
two B growth, going from five episodes
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to three, or what's the future
look like? That makes the most sense
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in this current season, where you
have that recurring conversation, matters a lot
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because the more that you have these
like new goals, new things that you
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want to do, they again we'll
run into a bandwidth issue, you're going
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to run into a capacity problem if
you don't have a conversation around what can
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you actually manage right now. So
that question to me and finding a place,
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a recurring meeting where that question can
be asked becomes really compelling and I'd
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say if you're a marketing leader,
you need to be the one who initiates
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that. There are probably members of
your team who are thinking that, but
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they don't want to be the one
to say should we stop doing this webinar
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series because it was the VPS idea
right. It's gonna be hard for them
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to raise their hand and say maybe
we should next that right, but if
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you, as the leaders say look, everything is on the table. What
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should we think about stopping right now? And I think you'll be surprised at
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what your team may bring up if
you're the one who prompts that m that's
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what I love so much about e
o s. two is it creates a
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system. It creates rhythms for surfacing
those issues. So in in the weekly
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what they call Elton Level Ten meeting
Um that departments have and that the company
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leadership team has, that anyone can
can bring up an issue to throw on
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the issues list and they call it
the I D s list because it's identified.
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You first have to identify what is
the root issue and then you discuss
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it and then you solve it,
and when you solve it, that issue
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should not pop back up on the
list. And so what I found as
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the CEO is really having to over
communicate that people put issues on the list.
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Like, don't be afraid to put
issues on the list. I cannot
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be the only one seeing issues.
Across the business everyone's seeing issues. But
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to your point earlier, can I
bring this issue up because it was James's
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idea six months ago, and if
I say that it's not working then you
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know, or I don't really want
to rub my boss the wrong way,
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because I know they were really championing
this thing. And so that's what's so
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cool about us, the Rock Setting
piece of Eos, just the way they
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do quarterly rocks and and annual that
roll up to annual rocks that are roll
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up to an annual annual goals and
then a three year picture and a ten
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year plan like that's transformed our business. But the weekly like rhythm and cadence
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of meeting discussing these issues. But
you're not going to get the most out
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of those meetings if you're not invited
constantly, like making sure everybody knows,
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like you are responsible for bringing issues, any problems you see across the business,
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like we're not going to talk about
them if you don't bring them.
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And so to your point, Benji, it's like that idea of like somebody
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needs to bring an issue to say, like what what do we need to
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stop doing right now, like I'm
feeling overwhelmed, drama, obser everything that
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somebody else on my team is overwhelmed, like what do we need to stop
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doing? And the more we can
not only make it okay but make people
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like know how critical that bringing issues
to those meetings are, so that that's
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what I like. The structure of
e O s, to me, is
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phenomenal because it creates space for those
kind of questions to be asked. Hey
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everyone, if you've been listening to
be to be growth for a while,
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you know that we are big proponents
of putting out original, organic content on
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Linkedin, but one thing that's always
been a struggle for a team like ours
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00:19:07.279 --> 00:19:12.319
is easily tracking the reach of that
linkedin content. That's why we're really excited
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00:19:12.440 --> 00:19:17.960
about shield analytics. Since our team
started using shield, we've been able to
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00:19:18.000 --> 00:19:22.880
easily track the reach and performance of
our linkedin content without having to manually log
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00:19:22.920 --> 00:19:27.880
it ourselves. It automatically creates reports
and it generates dashboards that are incredibly useful
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00:19:29.240 --> 00:19:33.440
to determining things like what content has
been performing the best, what days of
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00:19:33.440 --> 00:19:38.000
the week are we getting the most
engagement and our average views per post.
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00:19:38.160 --> 00:19:45.000
Shield has been a game changer for
our entire team's productivity and performance on Linkedin.
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00:19:45.200 --> 00:19:48.839
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if you're publishing content on Linkedin for
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268
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number to be growth. All one word
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00:20:11.240 --> 00:20:15.039
for a discount. All right,
let's get back into the show. So
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that that's what I like. The
structure of e o s to me is
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phenomenal because it creates space for those
kind of questions to be asked. Yeah,
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for anybody that's not familiar with the
e O s, just Google level
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ten meeting, even if you're not
adopting e o s like we have here
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at sweet fish, what James is
talking about here with the ID s list,
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the issues lists and the way that
you can structure a meeting to encourage
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your team to bring up issues.
I'm glad you said that, James,
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because just last week you mentioned to
me and two of our directors that,
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Hey, I noticed you guys haven't
put any issues on the list for next
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week's meeting. It wasn't like,
Hey, make sure you don't bring up
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anything and complain in next week's meaning. It was like you need to bring
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something because I know that you're experiencing
issues, and that was a good example
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of what I was mentioning earlier that
oftentimes it needs to come from the leader
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to create those prompts. If you
Google level ten meeting and look at some
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examples out there, you can start
implementing an issues list for your marketing team
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that could foster exactly what we're talking
about here. I'll give two books.
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What the heck is the OS?
That's a book that you know we would
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recommend here. Clearly it's going to
walk into the whole system. And then
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deep work by CAL Newport. From
just a focused perspective as far as like
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I'm gonna Time Block out when I'm
available to other people and like, that's
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more on a personal level. But
if you can get a rhythm of deep
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work, especially if you live in
the content marketing space where it's easy to
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just check social and then look up
and be like where did I just lose
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forty five minutes, that book will
help you really prioritize and figure out where
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you can focus. Logan. I
wanted to ask you a follow up question
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on something you said earlier because you
had mentioned one of our internal things that
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we can we can struggle with is
not running an experiment for long enough so
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when we're talking about wanting to Nix
something. I think the pushback I hear
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in my own brain that I'd love
to hear you talk you riff on a
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little bit, is how do you
balance the two, like, okay,
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it's time to kill this, versus
we haven't run the experiment long enough to
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actually know if we're getting a result. Sometimes it comes down to where you
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started, because we can get really
excited about something and we can even set
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up plan in place of okay,
we're gonna do this, then this,
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then this, over the next ninety
days or the next two quarters. But,
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whoops, we forgot to ask how
are we going to measure success?
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How are we going to measure if
we're on track or off track at thirty
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days in, at sixty days in, right, and just like a good
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sales rep would ask you if they're
qualifying a situation, what does success look
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like if you were able to do
this or use our product or start with
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our service to accomplish whatever you're trying
to accomplish? You need to ask that
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of your team because just have you, just because you have a plan in
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place of what you want to do
when, doesn't mean you've taken the time
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to identify the leading indicators and the
success metrics that you want to look at
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to determine if you're on track or
off track. So I think it starts
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with not skipping that step initially.
Right, and then you can look at
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some patterns, like maybe you're like, well, we've mixed a few things,
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like four things over the last year
that we were only forty five days
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into. Right, okay, then
maybe you need to swing the pendulum to
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the other side. As most things
in life, I think there's wisdom in
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moderation and in the middle, and
so if you notice that you're swinging to
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one side of starting too many things
and mixing them quickly, then you probably
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want to err on the side of
moving the other direction. If you're sticking
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with things too long and noticing that, Oh Dang, we look up and
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Oh, I can't believe we're doing
it because that's the way we've always done
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it. How did get there,
then you probably need to air on the
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other side. So looking at those
patterns of your team's performance and the way
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you talk about things, I think
can help Logan. You just mentioned something
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that made me think of this.
You know, at least my my responsibility
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for adding in our organization for adding, a lack of like for creating and
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a culture of of lack of focus. So much of it comes down to
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like what you had mentioned around you
know, it's the newness of an idea,
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and so I'll hear somebody talk about
something, I'll think it's brilliant.
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And what's so great about E O
s? It's a filtering mechanism because if
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we've already set our rocks for the
quarter, I know that I can't I
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can't go in and change those rocks. So I have to park that idea
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in our you know, kind of
potential rocks list on a sauna and if
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I'm constantly adding ideas throughout the quarter, what I've found is just being able
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to sit on some of these ideas
for even a couple of weeks. We'll
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get to our rocks setting session and
we'll go and obviously look at. Okay,
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what rocks did we say that could
be potential rocks last quarter as we're
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setting our new rocks, and I
go now that it's not relevant anymore.
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Now that's not relevant anymore because I
just the system allows for time to be
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in place between the newness and freshness
of when you had the idea and when
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it's like okay, time to rally
the troops and the team around actually executing
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this, where before e o s
we didn't have that. So it was
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like ideas just flying around. Yeah, I have an idea. In the
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middle of the night on a Tuesday
and Wednesday I'm like we're going this way,
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and everybody's like what the Hell?
Like this, this is chaos.
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It's like the wisdom in what I've
heard some people say is like they set
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a benchmark of over a hundred dollars
or over a thousand dollars, whatever it
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is. If I'm going to send
more than X, I'm going to sleep
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on it or, you know,
if it's over a thousand, I'm gonna
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wait a week right and see how
I feel. But having a spot to
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park those ideas, whether that's in
Asana or a Google Doc, that your
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team, you know, has consistent
access to across the team, to where
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you don't feel like you're letting good
ideas slip through the cracks, but you're
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not oh Dang, if we don't
get started on this tomorrow, nothing is
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ever going to happen that again.
It's that moderation. It is moderation.
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But where, I think, where
it gets more complex is some things are
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clearly rocks, like they're clearly the
the high value, like this would be
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a whole quarter project. But that
might not be the thing that distracts.
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It's like all these little things that
come up that would never be a rock.
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So now we have a thousand things
on our to do list that are
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like technically side projects. They're not
actually going to be the big things that
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move the company forward, but they
ended up on our list because they're not
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quite big enough for rocks. But
so we can probably implement them next week.
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You know, that's where you have
to balance that tension of like does
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this just distract from from what we
currently have on our plate? Because it's
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a good idea, but it's not
quite a great idea, you know.
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Yeah, yeah, it relates to
time blocking, as you talked about with
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what you were mentioning with Count Newport's
book, and where the idea for rocks
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come from. So the reason that
quarterly goals in e o s are called
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rocks is from that old analogy where
a professor takes a jar, put some
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big rocks in it and asked the
class is it full? Yes, it's
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full. Then he dumps pebbles in. Oh, now is it full?
376
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Yeah, dumps some sand in.
Now is it full? Yeah, then
377
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puts water in. Right, but
if you started with the water you couldn't
378
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have gotten all those other things in. So you have to set those goals
379
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and you have to time block and
have accountability to that. That way you
380
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can say no, I do not
have time for this because I'm starting with
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the rocks, not the sand and
the water. It's good. James,
382
00:28:02.599 --> 00:28:07.160
you posted about focus and and our
findings on Linkedin and you've got a number
383
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of responses. You want to talk
about some of what you were seeing in
384
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some of the feedback? Yeah,
so, so some of the comments that
385
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we got just, you know,
kind of reading through here. One said
386
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I require new ideas every year into
the marketing plan and budget. That's how
387
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we keep it fresh and the team
innovating and engaged. I love that.
388
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A requirement for fresh new ideas in
our organization. I probably because I'm the
389
00:28:33.799 --> 00:28:36.880
leader of it. We have no
shortage of new ideas. Um So I
390
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don't think we was like, sounds
like a limit for us. It's not.
391
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Maxim another one, somebody else had
mentioned implementing Eos has been a game
392
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changer. Another person the majority of
conversations I've had about this issue. It's
393
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because the leadership team wants to please
everyone. So when VP of sales needs
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something, it's a top priority,
when CEO wants something, it's a top
395
00:28:57.079 --> 00:29:00.599
priority, and the team is on
a able to focus on their rocks because
396
00:29:00.640 --> 00:29:06.960
they're pressured to chase these shiny objects. And and that's where I think to
397
00:29:07.119 --> 00:29:11.480
me, you know that that's a
culture problem and if if the leadership is
398
00:29:11.519 --> 00:29:14.799
not creating an atmosphere where people feel
like they can push back and say,
399
00:29:14.839 --> 00:29:18.079
Hey, you know, even as
me as a CEO, Hey, I've
400
00:29:18.119 --> 00:29:22.119
asked you to do something, but
it's like, Hey, I'm really focused
401
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on this rock right now and I'm
not gonna have bandwidth to finish the rock.
402
00:29:25.880 --> 00:29:29.799
And this when given. I can
only speak for me. I can't
403
00:29:29.799 --> 00:29:33.000
speak for other leaders, but like
for you're to tell me that okay,
404
00:29:33.039 --> 00:29:36.720
like focus on your rock, like
the thing. I just either didn't realize
405
00:29:36.759 --> 00:29:38.000
it was going to be that heavy
of a lift or I you know,
406
00:29:38.160 --> 00:29:42.119
I wasn't aware that you had this
other rock. And so I think that's
407
00:29:42.240 --> 00:29:45.960
that's a culture issue. If you're
in an organization where you don't feel like
408
00:29:45.000 --> 00:29:48.039
you can where you can push back, that's a tough spot to be.
409
00:29:48.160 --> 00:29:51.759
I would probably try to find somewhere
else to be. You know, earlier
410
00:29:51.759 --> 00:29:55.920
we were talking about as a leader. What do you do to facilitate that,
411
00:29:55.920 --> 00:29:57.880
that hand raising of we have an
issue here. I've got too much
412
00:29:57.960 --> 00:30:03.960
bandwidth. We need to change direction. From the perspective of managing up,
413
00:30:04.079 --> 00:30:08.559
one of the things that you can
do is if your team has a goal
414
00:30:08.640 --> 00:30:14.039
setting and tracking system in place,
like rocks with e o s is,
415
00:30:14.200 --> 00:30:17.160
when your boss comes to you and
says we need to do this, or
416
00:30:17.319 --> 00:30:19.680
do you have time for this?
That allows you to say, I can
417
00:30:19.720 --> 00:30:22.559
say yes to this, but if
I say yes to this, I'm saying
418
00:30:22.599 --> 00:30:26.839
no to what I've already been asked
to do. I'm saying no to half
419
00:30:26.839 --> 00:30:30.720
of this project. Or that means
this project that was supposed to be done
420
00:30:30.920 --> 00:30:36.160
July is now into August. Is
that okay, because this is what I
421
00:30:36.200 --> 00:30:38.240
need in order to say yes to
that? Or this is what's going to
422
00:30:38.319 --> 00:30:42.519
happen if I say yes to that, and that language can be really empowering
423
00:30:42.599 --> 00:30:47.839
for you to manage up to your
boss or your supervisor, and it's really
424
00:30:47.920 --> 00:30:52.319
it's really easy to assume that your
leader, especially if it's like your boss's
425
00:30:52.359 --> 00:30:59.079
boss, it's really easy to assume
that they know what you're focused on,
426
00:30:59.279 --> 00:31:03.279
what what context of your situation.
So it's really easy to hear that and
427
00:31:03.319 --> 00:31:06.599
go, do they not know that? I've you know that so and so
428
00:31:06.720 --> 00:31:08.319
just asked me to do this,
this and this, and I've also got
429
00:31:08.319 --> 00:31:12.079
this. No, actually, they
don't know. Like they're thinking about a
430
00:31:12.079 --> 00:31:18.440
wide variety of things, and so
hopefully the culture of the organization is for
431
00:31:18.480 --> 00:31:22.759
you to see. I mean how
Logan phrase that was was beautiful. It's
432
00:31:22.839 --> 00:31:26.240
hey, if I focus on this
and I do this, it means I'm
433
00:31:26.279 --> 00:31:29.240
not going to do this. Is
that what you want? And so you're
434
00:31:29.240 --> 00:31:32.000
putting it back on them and,
like I said earlier, more often than
435
00:31:32.079 --> 00:31:33.119
not they're gonna say, Oh,
no, no, I didn't realize that.
436
00:31:33.279 --> 00:31:38.880
Well, you've just saved yourself weeks
of distraction and probably frustration across your
437
00:31:38.960 --> 00:31:45.400
organ by having this posture of pushing
back a little bit and not just blindly
438
00:31:45.440 --> 00:31:48.680
taking it because it's like, oh, it's my boss's boss, I've I've
439
00:31:48.720 --> 00:31:51.279
got to do this right. I
think that's a fast path to burn out
440
00:31:51.319 --> 00:31:55.839
too. In any position that you
go into as a leader, if you
441
00:31:55.880 --> 00:32:00.279
can start by laying the ground rule
that you want push back and you can
442
00:32:00.279 --> 00:32:04.599
say it early and often, you
set yourself up for success. The more
443
00:32:04.680 --> 00:32:07.920
you say it and give people permission, the more they'll do it. But
444
00:32:07.960 --> 00:32:10.839
a lot of people are not going
to do what we're advocating for right now
445
00:32:12.200 --> 00:32:15.759
because the culture doesn't exist to actually
push that forward. It sounds so great
446
00:32:15.799 --> 00:32:19.720
in theory, but if you were
to go to your boss or your boss's
447
00:32:19.759 --> 00:32:22.559
boss and give that type of pushback, it would seem so out of left
448
00:32:22.599 --> 00:32:27.160
field because it's it might not be
commonplace. So that's where to me from
449
00:32:27.200 --> 00:32:30.200
a leadership standpoint. Hey, in
this room again, if it's if it's
450
00:32:30.200 --> 00:32:34.920
your staff meeting or if it's just
your marketing team meeting, whatever, the
451
00:32:34.960 --> 00:32:39.119
rooms are where you want the ideas
to really go back and forth and you
452
00:32:39.160 --> 00:32:44.079
want to fight for the best idea, you could establish that every time you
453
00:32:44.160 --> 00:32:46.519
have one of those conversations. Hey, I want pushback. Hey, I
454
00:32:46.559 --> 00:32:50.880
want you to tell me where this
has holes in it. The more often
455
00:32:50.920 --> 00:32:53.519
you do that, the culture gets
reinforced. There was one more James on
456
00:32:53.559 --> 00:32:57.519
here. Do you want to highlight
that before we start to wrap here?
457
00:32:57.799 --> 00:33:00.839
This last comment was it mostly happens
because if Momo and many time marketing leaders
458
00:33:00.880 --> 00:33:05.079
and teams have a need to show
that they are doing a lot. This
459
00:33:05.200 --> 00:33:08.000
speaks to what, you know,
we said earlier. There's a barrage of
460
00:33:08.079 --> 00:33:14.880
things that can work and the fear
of missing out on not doing category creation
461
00:33:15.400 --> 00:33:20.640
because you're doing, you know,
a demand creation strategy, or the feeling
462
00:33:20.640 --> 00:33:23.079
of missing out of all of these
potential, you know, all of this
463
00:33:23.160 --> 00:33:27.759
site traffic that you could get come
into your site, because there's this arbitrage
464
00:33:27.799 --> 00:33:30.480
to rank for all these keywords related
to this. You know, Wide Open
465
00:33:30.799 --> 00:33:35.000
set of words that you know you
could rank four, but it's like,
466
00:33:35.079 --> 00:33:37.279
if we are doing that, then
we're that we're not doing this, and
467
00:33:37.319 --> 00:33:42.240
so that fear of missing out one
really resonated with me because I think that's
468
00:33:42.720 --> 00:33:45.880
that's that's what feels crippling to me. oftentimes it's like, oh, but
469
00:33:45.960 --> 00:33:47.559
I know all these different things can
work and I just want to do all
470
00:33:47.559 --> 00:33:52.480
of them. Yeah, it's I
think the one that I think of see
471
00:33:52.519 --> 00:33:55.440
a lot of content specifically, is
when you go to a website and they
472
00:33:55.480 --> 00:34:00.319
have like every social media link imaginable, like, Oh, if I click
473
00:34:00.359 --> 00:34:04.319
on this, I know about to
hit a graveyard on like at least four
474
00:34:04.359 --> 00:34:07.519
of these platforms where you tried for
like two weeks and it was way beyond
475
00:34:07.559 --> 00:34:13.320
bandwidth, way beyond focus, and
now you're gone and I think hopefully we're
476
00:34:13.360 --> 00:34:20.480
realizing you can pick one or two
channels where your potential ideal buyer is most
477
00:34:20.519 --> 00:34:22.760
active and just live there. But
man, that's the one where I'm like,
478
00:34:22.920 --> 00:34:25.519
yeah, we have Fomo, oh
I have to be on whatever the
479
00:34:25.599 --> 00:34:29.880
latest channel is because everybody else is
there and that's we're gonna miss out.
480
00:34:30.239 --> 00:34:34.679
That's such a great call out.
That is literally the visualization of what we're
481
00:34:34.719 --> 00:34:37.840
talking about. and Go to a
B, two B brand's website, scroll
482
00:34:37.920 --> 00:34:44.000
to the bottom, look at one
how many different social media icons and links
483
00:34:44.000 --> 00:34:47.599
are there and how many of them
are a graveyard? If that happens,
484
00:34:47.679 --> 00:34:53.119
then you've probably got a lack of
focus on that marketing team. But I
485
00:34:53.480 --> 00:34:59.079
think about like yeah, and and
again, I am the most guilty culprit
486
00:34:59.239 --> 00:35:04.440
of lack of focus, but I
just recently stepped into owning the marketing function
487
00:35:05.079 --> 00:35:09.519
as REX Baverston left the organization to
get back into consulting and one of the
488
00:35:09.519 --> 00:35:14.400
things that I wanted to do with
our team, with with emily and Benji,
489
00:35:14.639 --> 00:35:16.719
is said it very like be as
clear as I possibly could be about
490
00:35:16.760 --> 00:35:22.199
like we are going to create demand
by dominating linkedin. And so what we
491
00:35:22.239 --> 00:35:25.519
are doing today by recording this,
speaking to what I was referring to earlier,
492
00:35:25.559 --> 00:35:28.679
with a show, being able to
do, all of you know,
493
00:35:28.719 --> 00:35:32.320
a wide variety of these tactical executions
of marketing. If we're going to dominate
494
00:35:32.360 --> 00:35:37.320
Linkedin, we know that video is
the best way to do that because it
495
00:35:37.320 --> 00:35:42.159
builds affinity and that's aligned with our
brand story. What we we want to
496
00:35:42.199 --> 00:35:45.079
drink our own champagne. We're telling
our clients they need to build affinity.
497
00:35:45.320 --> 00:35:49.440
We need to build affinity. So, you know, creating demand by dominating
498
00:35:49.519 --> 00:35:52.920
Linkedin is like our rallying cry.
Will that be our rallying Christ six months
499
00:35:52.920 --> 00:35:57.599
from now? Maybe, like something
might adjust, something might happen in the
500
00:35:57.599 --> 00:36:00.760
business. We need to focus somewhere
else, but I'm trying, as you
501
00:36:00.800 --> 00:36:04.320
know, I'm trying very hard,
and Benji could probably, you know,
502
00:36:04.400 --> 00:36:08.039
tell everyone how effective is that.
It actually is, but like trying to
503
00:36:08.079 --> 00:36:15.199
focus all of our resources around that. It's crazy how freeing it is whenever
504
00:36:15.320 --> 00:36:16.880
you have that kind of focus,
because it's like, nope, that's not
505
00:36:16.920 --> 00:36:21.320
relevant, that's not going to help
us create demand by dominating linkedin. Now,
506
00:36:21.519 --> 00:36:23.079
that's that's not gonna do it either. Oh Yep, I'd love to
507
00:36:23.159 --> 00:36:27.159
hire that team of writers to try
to rank for those keywords, but it's
508
00:36:27.159 --> 00:36:30.000
not gonna be this quarter. But, but it's still a constant struggle.
509
00:36:30.000 --> 00:36:32.360
I mean here we are talking about
it and I'll probably end up sending Benji
510
00:36:32.519 --> 00:36:37.599
or emily a text message in six
hours, but with some new article that
511
00:36:37.639 --> 00:36:40.000
I saw the hours that will only
be eight o'clock. Probably more like twelve
512
00:36:40.079 --> 00:36:45.039
hours in the middle of the night. You've gotten better at the middle of
513
00:36:45.079 --> 00:36:49.159
the night ideas coming through via slack
so that you know team members don't get
514
00:36:49.239 --> 00:36:52.079
texts immediately. Yeah, I try
to do this later on slack function.
515
00:36:52.159 --> 00:37:00.880
Now this has been such an insightful
conversation. I'll end with the quick story.
516
00:37:00.920 --> 00:37:04.559
It's actually an old Indian parable that
I feel like just sums this up
517
00:37:04.599 --> 00:37:07.840
so well. It's just this idea
of there's this old ancient Indian stage he
518
00:37:07.880 --> 00:37:14.320
has two disciples and the first one
comes to him and there bow and Arrow.
519
00:37:14.920 --> 00:37:16.719
He says focus on the bird's eye. And then he says what do
520
00:37:16.760 --> 00:37:22.039
you see? And this disciple,
this follower, goes I see the clouds,
521
00:37:22.119 --> 00:37:27.000
I see the forest, I see
the trees, I see all every
522
00:37:27.039 --> 00:37:29.960
he just starts describing. I see
that squirrel over there. And then the
523
00:37:30.000 --> 00:37:32.440
stage asks the second disciple, the
second follower, what do you see?
524
00:37:32.440 --> 00:37:37.039
And he says I see the eye
of the bird and that's focus. Right.
525
00:37:37.039 --> 00:37:39.239
He says, okay, shoot your
shot. To me, that's it
526
00:37:39.480 --> 00:37:45.960
like when you know that exact Arrow, like very specific, that's the exact
527
00:37:45.960 --> 00:37:49.800
spot target I want to hit,
and that's all you see. Everything else
528
00:37:49.800 --> 00:37:52.400
that's in the periphery goes away.
It's like, I see the bird's eye.
529
00:37:52.079 --> 00:37:55.480
That's a very different mentality. You
know exactly where you're headed. You
530
00:37:55.519 --> 00:38:00.840
know exactly where you're going. That's
what we're hoping for for you, for
531
00:38:00.880 --> 00:38:04.199
your organization. That's why B two
B growth exists, hopefully not to just
532
00:38:04.239 --> 00:38:09.039
give you abundance of ideas, but
to help you continue to grow and to
533
00:38:09.159 --> 00:38:14.159
shape your thinking on some of this
stuff. This has been a fascinating conversation.
534
00:38:14.639 --> 00:38:16.320
We're so excited to get to share
more of these in the future.
535
00:38:16.360 --> 00:38:19.599
If you want to connect with James, if you want to connect with Logan,
536
00:38:19.599 --> 00:38:21.800
if you want to connect with me
on Linkedin, we'd love to chat
537
00:38:21.840 --> 00:38:24.920
with you about marketing, about business, about life. Fellas, it was
538
00:38:25.000 --> 00:38:29.840
a pleasure, it was an honor
to record this with you. Let's stay
539
00:38:29.880 --> 00:38:34.400
focused this week and, uh,
do the work that matters. And Benji,
540
00:38:34.480 --> 00:38:37.239
I don't know if we want to
tease the next insight that we're going
541
00:38:37.280 --> 00:38:39.599
to be dropping, but like,
like you mentioned, we interviewed a hundred
542
00:38:39.639 --> 00:38:44.480
B two B marketing leaders. We
asked him fifteen different questions and the next
543
00:38:44.519 --> 00:38:49.440
insight we're gonna be dropping is an
insight that we developed around the question of
544
00:38:49.599 --> 00:38:55.519
what is the number one metric your
CEO is measuring marketing success? One really,
545
00:38:55.519 --> 00:38:59.960
really interesting. I've been talking with
Timmy about this at the last,
546
00:39:00.320 --> 00:39:04.000
you know, seven or eight of
our of our lunches. So really excited
547
00:39:04.039 --> 00:39:06.679
to share that in one of the
one of the future episodes. It probably
548
00:39:06.679 --> 00:39:09.079
won't be the very next episode that
you listened because we're we're still working on
549
00:39:09.119 --> 00:39:13.320
tweaking some different things with B two
B growth, but it's it's coming down
550
00:39:13.320 --> 00:39:16.000
the pipe soon. Yeah, excited
for all the future conversations and to share
551
00:39:16.039 --> 00:39:21.880
what we've been learning from this original
research that we've been doing. Stay tuned.
552
00:39:21.920 --> 00:39:37.519
We'll be back real soon with another
episode. If you enjoyed today's show,
553
00:39:37.639 --> 00:39:40.559
hit subscribe for more marketing goodness.
And if you really enjoyed today's show,
554
00:39:40.679 --> 00:39:45.480
take a second to rate and review
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555
00:39:45.519 --> 00:39:49.639
to it on right now. If
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556
00:39:49.679 --> 00:39:52.880
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557
00:39:52.920 --> 00:40:00.679
for listening and thanks for sharing.
Boo